I use outlook express version 6 as my email application. This is the
problem:

Every time I go to an incoming email with graphics in it, it opens but
outlook express freezes. I have to then use the ctrl + alt + del keys to
stop outlook express from running.

What do you think is causing this?

Any response to this post is deeply appreciated.

It might be your anti-spam program scanning the attachments (images).

Assuming that these are HTML messages, it could be some scripting in the
messages. In OE Tools, Options, Security put OE in the Restricted zone
if it isn't already.

Could be some program that you installed that took over image handling
and has messed up the registry. Try the fix he
- Image preview stops working
http://www.insideoe.com/problems/bugs.htm#nopreview

Could be a corrupted Temporary Internet Files (TIF). Try clearing it.
In IE: Tools, Internet Options, General, TIF Delete Files. Be sure to
check the Delete All Offline Content in the pop-up.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Frank" wrote in message
.. .
I use outlook express version 6 as my email application. This is the
problem:

Every time I go to an incoming email with graphics in it, it opens but
outlook express freezes. I have to then use the ctrl + alt + del keys
to stop outlook express from running.

What do you think is causing this?

Any response to this post is deeply appreciated.

Hey Michael:

Thanks tons for your professional assistance.

I ran the reg fix utility you suggested and changed the Security settings by
putting OE in the restricted zone. All OE files were deleted. As a result,
all graphic files pop up speedily and correctly now.

Thanks once again for your most timely help.





"Michael Santovec" wrote in message
...
It might be your anti-spam program scanning the attachments (images).

Assuming that these are HTML messages, it could be some scripting in the
messages. In OE Tools, Options, Security put OE in the Restricted zone if
it isn't already.

Could be some program that you installed that took over image handling and
has messed up the registry. Try the fix he
- Image preview stops working
http://www.insideoe.com/problems/bugs.htm#nopreview

Could be a corrupted Temporary Internet Files (TIF). Try clearing it. In
IE: Tools, Internet Options, General, TIF Delete Files. Be sure to check
the Delete All Offline Content in the pop-up.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Frank" wrote in message
.. .
I use outlook express version 6 as my email application. This is the
problem:

Every time I go to an incoming email with graphics in it, it opens but
outlook express freezes. I have to then use the ctrl + alt + del keys to
stop outlook express from running.

What do you think is causing this?

Any response to this post is deeply appreciated.

I'm not sure what you mean by "All OE files were deleted". Do you mean
that you manually deleted them?

In any case I'm glad that you got your problem fixed.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Frank" wrote in message
...
Hey Michael:

Thanks tons for your professional assistance.

I ran the reg fix utility you suggested and changed the Security
settings by putting OE in the restricted zone. All OE files were
deleted. As a result, all graphic files pop up speedily and correctly
now.

Thanks once again for your most timely help.





"Michael Santovec" wrote in message
...
It might be your anti-spam program scanning the attachments (images).

Assuming that these are HTML messages, it could be some scripting in
the messages. In OE Tools, Options, Security put OE in the
Restricted zone if it isn't already.

Could be some program that you installed that took over image
handling and has messed up the registry. Try the fix he
- Image preview stops working
http://www.insideoe.com/problems/bugs.htm#nopreview

Could be a corrupted Temporary Internet Files (TIF). Try clearing
it. In IE: Tools, Internet Options, General, TIF Delete Files. Be
sure to check the Delete All Offline Content in the pop-up.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Frank" wrote in message
.. .
I use outlook express version 6 as my email application. This is the
problem:

Every time I go to an incoming email with graphics in it, it opens
but outlook express freezes. I have to then use the ctrl + alt + del
keys to stop outlook express from running.

What do you think is causing this?

Any response to this post is deeply appreciated.

the OE files - ie. cookies, temporary files, etc. were deleted using the
Internet Options Control Panel utility.


"Michael Santovec" wrote in message
...
I'm not sure what you mean by "All OE files were deleted". Do you mean
that you manually deleted them?

In any case I'm glad that you got your problem fixed.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Frank" wrote in message
...
Hey Michael:

Thanks tons for your professional assistance.

I ran the reg fix utility you suggested and changed the Security settings
by putting OE in the restricted zone. All OE files were deleted. As a
result, all graphic files pop up speedily and correctly now.

Thanks once again for your most timely help.





"Michael Santovec" wrote in message
...
It might be your anti-spam program scanning the attachments (images).

Assuming that these are HTML messages, it could be some scripting in the
messages. In OE Tools, Options, Security put OE in the Restricted zone
if it isn't already.

Could be some program that you installed that took over image handling
and has messed up the registry. Try the fix he
- Image preview stops working
http://www.insideoe.com/problems/bugs.htm#nopreview

Could be a corrupted Temporary Internet Files (TIF). Try clearing it.
In IE: Tools, Internet Options, General, TIF Delete Files. Be sure to
check the Delete All Offline Content in the pop-up.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Frank" wrote in message
.. .
I use outlook express version 6 as my email application. This is the
problem:

Every time I go to an incoming email with graphics in it, it opens but
outlook express freezes. I have to then use the ctrl + alt + del keys
to stop outlook express from running.

What do you think is causing this?

Any response to this post is deeply appreciated.

"Frank" escribió en el mensaje
.. .
I use outlook express version 6 as my email application. This is the
problem:

Every time I go to an incoming email with graphics in it, it opens but
outlook express freezes. I have to then use the ctrl + alt + del keys to
stop outlook express from running.

What do you think is causing this?

Any response to this post is deeply appreciated.