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message will not download



 
 
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  #1  
Old July 9th 07, 04:53 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
john raker
external usenet poster
 
Posts: 2
Default message will not download


Quite suddenly today, Outlook won't download a message and I get this error
message;

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F


Is there any way I can stop the message, which seems not to be downloading,
from blocking my other emails in the queue.

I am using outlook express 6 and have all the relevant updates. Up to this
afternoon my emails were downloading fine.



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  #2  
Old July 9th 07, 05:55 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default message will not download

MS Outlook, or Outlook Express? If OE:

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"john raker" vzz wrote in message
...

Quite suddenly today, Outlook won't download a message and I get this
error
message;

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F


Is there any way I can stop the message, which seems not to be
downloading,
from blocking my other emails in the queue.

I am using outlook express 6 and have all the relevant updates. Up to this
afternoon my emails were downloading fine.




  #3  
Old July 9th 07, 08:26 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default message will not download

See Bruce's reply.

But if it's a message gumming up the works, you may be able to use
Telnet to look at your server mail box and optionally get rid of any
problem message. You can find these Telnet instructions at
http://pages.prodigy.net/michael_san...pop3telnet.htm
Or your mail service may offer a web interface that would allow you to
delete the problem message. If not, you might be able to use
http://mail2web.com or http://www.mailstart.com for this function (if
your ISP allows outside access to their POP3 mail server).


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"john raker" vzz wrote in message
...

Quite suddenly today, Outlook won't download a message and I get this
error
message;

Your server has unexpectedly terminated the connection. Possible
causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F


Is there any way I can stop the message, which seems not to be
downloading,
from blocking my other emails in the queue.

I am using outlook express 6 and have all the relevant updates. Up to
this
afternoon my emails were downloading fine.





  #4  
Old July 10th 07, 01:05 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
john raker
external usenet poster
 
Posts: 2
Default message will not download

Thank you, I Turned off e-mail scanning in my anti-virus program and it
worked. I have now got all my Emails I am grateful for you help.

Regards



"Michael Santovec" wrote in message
...
See Bruce's reply.

But if it's a message gumming up the works, you may be able to use Telnet
to look at your server mail box and optionally get rid of any problem
message. You can find these Telnet instructions at
http://pages.prodigy.net/michael_san...pop3telnet.htm
Or your mail service may offer a web interface that would allow you to
delete the problem message. If not, you might be able to use
http://mail2web.com or http://www.mailstart.com for this function (if your
ISP allows outside access to their POP3 mail server).


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"john raker" vzz wrote in message
...

Quite suddenly today, Outlook won't download a message and I get this
error
message;

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F


Is there any way I can stop the message, which seems not to be
downloading,
from blocking my other emails in the queue.

I am using outlook express 6 and have all the relevant updates. Up to
this
afternoon my emails were downloading fine.







  #5  
Old July 11th 07, 02:40 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default message will not download

You are welcome and thanks for the feedback

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"john raker" vzz wrote in message
...
Thank you, I Turned off e-mail scanning in my anti-virus program and
it
worked. I have now got all my Emails I am grateful for you help.

Regards



"Michael Santovec" wrote in message
...
See Bruce's reply.

But if it's a message gumming up the works, you may be able to use
Telnet to look at your server mail box and optionally get rid of any
problem message. You can find these Telnet instructions at
http://pages.prodigy.net/michael_san...pop3telnet.htm
Or your mail service may offer a web interface that would allow you
to delete the problem message. If not, you might be able to use
http://mail2web.com or http://www.mailstart.com for this function (if
your ISP allows outside access to their POP3 mail server).


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"john raker" vzz wrote in message
...

Quite suddenly today, Outlook won't download a message and I get
this error
message;

Your server has unexpectedly terminated the connection. Possible
causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F


Is there any way I can stop the message, which seems not to be
downloading,
from blocking my other emails in the queue.

I am using outlook express 6 and have all the relevant updates. Up
to this
afternoon my emails were downloading fine.









 




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