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error message when trying to send an e-mail



 
 
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  #11  
Old November 7th 06, 12:50 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE/WM
external usenet poster
 
Posts: 1,196
Default error message when trying to send an e-mail

"maryzapata" wrote in message
...
Did you ever get an answere how to resolve your probleme, as I have
exactly the same problem.. If you have the solution pls help.
"outlook error" outlook a écrit dans le
message de news:
...
hi there, whenever i try to send an e-mail i get this error message: host
SMTP was not found. control that you have written servername correct.
Konto:
'pop3', Server: 'SMTP', Protokoll: SMTP, Port: 25, secure (SSL): no,
contacterror: 11001, errorcode: 0x800CCC0D.

thank you very much on advance




This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.


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  #12  
Old November 7th 06, 08:47 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default error message when trying to send an e-mail

Are you getting that EXACT error message or something similar? The
exact error message is critical to identifying the exact cause and fix.

In the previous poster's problem, they did not get the server names from
their ISP and enter them into the account in Outlook Express. If you
are getting the same error message you need to contact your ISP
(Internet Service Supplier) and get the instructions for properly
setting up the mail account. The information is then entered in Outlook
Express at Tools, Accounts, Mail, Properties, Servers.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"maryzapata" wrote in message
...
Did you ever get an answere how to resolve your probleme, as I have
exactly the same problem.. If you have the solution pls help.
"outlook error" outlook a écrit dans
le message de news:
...
hi there, whenever i try to send an e-mail i get this error message:
host
SMTP was not found. control that you have written servername correct.
Konto:
'pop3', Server: 'SMTP', Protokoll: SMTP, Port: 25, secure (SSL): no,
contacterror: 11001, errorcode: 0x800CCC0D.

thank you very much on advance





 




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