The logs are saved in your message store folder. To determine the location
of that, in Outlook Express, click on Tools/Options/Maintenance and then
click the Store Folder button. You can send a copy of the log file as an
attachment to your next post. Be aware these logs are for troubleshooting
only and should be unchecked after a short while as they will continue to
grow in file size every time you visit the server to poll for messages or
send a message.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Robert Aldwinckle for the IMAP troubleshooting log hint.
This other user is me. I turned on the IMAP troubleshooting log. Where are
the logs saved?
"Robert Aldwinckle" wrote in message
...
"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering and Ron Sommer for replying.
View Settings was and is View/Current View/Show All Messages. The Web
interface and another OE6 show that all 220 messages are retained on the
server. The host for my IMAP server says that since another OE6 on
another
computer sees all mesages, the problem is with OE6, not with IMAP e-mail
service.


Do you know this other user? If so, you could both turn on the IMAP
troubleshooting log and then compare the two logs to see what the
differences were. In any case, the IMAP.log could give you more
clues about your own case which may help improve your symptom
description. (Hint: troubleshooting logs are activated from the
Options,
Maintenance tab.)


Good luck

Robert Aldwinckle
---

Thanks Jim Pickering for your explanation!
The log is attached. Please, help!
"Jim Pickering" wrote in message
...
The logs are saved in your message store folder. To determine the
location
of that, in Outlook Express, click on Tools/Options/Maintenance and then
click the Store Folder button. You can send a copy of the log file as an
attachment to your next post. Be aware these logs are for troubleshooting
only and should be unchecked after a short while as they will continue to
grow in file size every time you visit the server to poll for messages or
send a message.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Robert Aldwinckle for the IMAP troubleshooting log hint.
This other user is me. I turned on the IMAP troubleshooting log. Where
are
the logs saved?
"Robert Aldwinckle" wrote in message
...
"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering and Ron Sommer for replying.
View Settings was and is View/Current View/Show All Messages. The Web
interface and another OE6 show that all 220 messages are retained on
the
server. The host for my IMAP server says that since another OE6 on
another
computer sees all mesages, the problem is with OE6, not with IMAP
e-mail
service.


Do you know this other user? If so, you could both turn on the IMAP
troubleshooting log and then compare the two logs to see what the
differences were. In any case, the IMAP.log could give you more
clues about your own case which may help improve your symptom
description. (Hint: troubleshooting logs are activated from the
Options,
Maintenance tab.)


Good luck

Robert Aldwinckle
---

Thanks Jim Pickering for your explanation!
The newer log is attached. Please, help!
"Jim Pickering" wrote in message
...
The logs are saved in your message store folder. To determine the
location
of that, in Outlook Express, click on Tools/Options/Maintenance and then
click the Store Folder button. You can send a copy of the log file as an
attachment to your next post. Be aware these logs are for troubleshooting
only and should be unchecked after a short while as they will continue to
grow in file size every time you visit the server to poll for messages or
send a message.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Robert Aldwinckle for the IMAP troubleshooting log hint.
This other user is me. I turned on the IMAP troubleshooting log. Where
are
the logs saved?
"Robert Aldwinckle" wrote in message
...
"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering and Ron Sommer for replying.
View Settings was and is View/Current View/Show All Messages. The Web
interface and another OE6 show that all 220 messages are retained on
the
server. The host for my IMAP server says that since another OE6 on
another
computer sees all mesages, the problem is with OE6, not with IMAP
e-mail
service.


Do you know this other user? If so, you could both turn on the IMAP
troubleshooting log and then compare the two logs to see what the
differences were. In any case, the IMAP.log could give you more
clues about your own case which may help improve your symptom
description. (Hint: troubleshooting logs are activated from the
Options,
Maintenance tab.)


Good luck

Robert Aldwinckle
---

Hi Dmitry: I don't see much that causes alarm in your log file. I'd really
like to suggest you contact the host for the IMAP server and see if they can
resolve why your earlier messages are not being seen. And I would also send
them a copy of the log for information. Please let us know how that turns
out.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering for your explanation!
The log is attached. Please, help!
"Jim Pickering" wrote in message
...
The logs are saved in your message store folder. To determine the
location
of that, in Outlook Express, click on Tools/Options/Maintenance and then
click the Store Folder button. You can send a copy of the log file as an
attachment to your next post. Be aware these logs are for
troubleshooting
only and should be unchecked after a short while as they will continue to
grow in file size every time you visit the server to poll for messages or
send a message.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Robert Aldwinckle for the IMAP troubleshooting log hint.
This other user is me. I turned on the IMAP troubleshooting log. Where
are
the logs saved?
"Robert Aldwinckle" wrote in message
...
"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering and Ron Sommer for replying.
View Settings was and is View/Current View/Show All Messages. The Web
interface and another OE6 show that all 220 messages are retained on
the
server. The host for my IMAP server says that since another OE6 on
another
computer sees all mesages, the problem is with OE6, not with IMAP
e-mail
service.


Do you know this other user? If so, you could both turn on the IMAP
troubleshooting log and then compare the two logs to see what the
differences were. In any case, the IMAP.log could give you more
clues about your own case which may help improve your symptom
description. (Hint: troubleshooting logs are activated from the
Options,
Maintenance tab.)


Good luck

Robert Aldwinckle
---

Thanks Jim Pickering for your reply.
I looked at a log of my other working imap account.
Please, look at the second my reply with the newer log.
I attach the log again in this reply.
I contacted the host for the IMAP server. They are not going to resolve why
my earlier and newer messages are not being seen. They recommend to use
another, not Microsoft, imap e-mail program, since another OE6 sees all the
messages. They do not want the log files.
them a copy of the log for information.
"Jim Pickering" wrote in message
...
Hi Dmitry: I don't see much that causes alarm in your log file. I'd
really like to suggest you contact the host for the IMAP server and see if
they can resolve why your earlier messages are not being seen. And I
would also send them a copy of the log for information. Please let us
know how that turns out.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering for your explanation!
The log is attached. Please, help!
"Jim Pickering" wrote in message
...
The logs are saved in your message store folder. To determine the
location
of that, in Outlook Express, click on Tools/Options/Maintenance and then
click the Store Folder button. You can send a copy of the log file as
an
attachment to your next post. Be aware these logs are for
troubleshooting
only and should be unchecked after a short while as they will continue
to
grow in file size every time you visit the server to poll for messages
or
send a message.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Robert Aldwinckle for the IMAP troubleshooting log hint.
This other user is me. I turned on the IMAP troubleshooting log. Where
are
the logs saved?
"Robert Aldwinckle" wrote in message
...
"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering and Ron Sommer for replying.
View Settings was and is View/Current View/Show All Messages. The Web
interface and another OE6 show that all 220 messages are retained on
the
server. The host for my IMAP server says that since another OE6 on
another
computer sees all mesages, the problem is with OE6, not with IMAP
e-mail
service.


Do you know this other user? If so, you could both turn on the IMAP
troubleshooting log and then compare the two logs to see what the
differences were. In any case, the IMAP.log could give you more
clues about your own case which may help improve your symptom
description. (Hint: troubleshooting logs are activated from the
Options,
Maintenance tab.)


Good luck

Robert Aldwinckle
---

Thanks Jim Pickering for your reply.
I looked at a log of my other working imap account.
Please, look at the second my reply with the newer log.
I attach the log again in this reply.
I contacted the host for the IMAP server. They are not going to resolve why
my earlier and newer messages are not being seen. They recommend to use
another, not Microsoft, imap e-mail program, since another OE6 sees all the
messages. They do not want the log files.
them a copy of the log for information.
"Jim Pickering" wrote in message
...
Hi Dmitry: I don't see much that causes alarm in your log file. I'd
really like to suggest you contact the host for the IMAP server and see if
they can resolve why your earlier messages are not being seen. And I
would also send them a copy of the log for information. Please let us
know how that turns out.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering for your explanation!
The log is attached. Please, help!
"Jim Pickering" wrote in message
...
The logs are saved in your message store folder. To determine the
location
of that, in Outlook Express, click on Tools/Options/Maintenance and then
click the Store Folder button. You can send a copy of the log file as
an
attachment to your next post. Be aware these logs are for
troubleshooting
only and should be unchecked after a short while as they will continue
to
grow in file size every time you visit the server to poll for messages
or
send a message.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Robert Aldwinckle for the IMAP troubleshooting log hint.
This other user is me. I turned on the IMAP troubleshooting log. Where
are
the logs saved?
"Robert Aldwinckle" wrote in message
...
"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering and Ron Sommer for replying.
View Settings was and is View/Current View/Show All Messages. The Web
interface and another OE6 show that all 220 messages are retained on
the
server. The host for my IMAP server says that since another OE6 on
another
computer sees all mesages, the problem is with OE6, not with IMAP
e-mail
service.


Do you know this other user? If so, you could both turn on the IMAP
troubleshooting log and then compare the two logs to see what the
differences were. In any case, the IMAP.log could give you more
clues about your own case which may help improve your symptom
description. (Hint: troubleshooting logs are activated from the
Options,
Maintenance tab.)


Good luck

Robert Aldwinckle
---

It appears that you have, at most, 10-13 messages on the server. I suspect
that you or some other user has marked some Read messages as due to be
purged, and the server has purged them for you. Take a look at your options
settings in Outlook Express under Tools/Options/Maintenance and see if there
is a check mark in the box "Purge deleted messages when leaving IMAP
folders." If that box is checked, it is the most likely cause of why you
cannot see your old messages. I'm sorry that your server host is not more
helpful and if that is their attitude, I'd start looking about for a new
mail host. Your choice.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering for your reply.
I looked at a log of my other working imap account.
Please, look at the second my reply with the newer log.
I attach the log again in this reply.
I contacted the host for the IMAP server. They are not going to resolve
why
my earlier and newer messages are not being seen. They recommend to use
another, not Microsoft, imap e-mail program, since another OE6 sees all
the
messages. They do not want the log files.
them a copy of the log for information.
"Jim Pickering" wrote in message
...
Hi Dmitry: I don't see much that causes alarm in your log file. I'd
really like to suggest you contact the host for the IMAP server and see
if
they can resolve why your earlier messages are not being seen. And I
would also send them a copy of the log for information. Please let us
know how that turns out.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering for your explanation!
The log is attached. Please, help!
"Jim Pickering" wrote in message
...
The logs are saved in your message store folder. To determine the
location
of that, in Outlook Express, click on Tools/Options/Maintenance and
then
click the Store Folder button. You can send a copy of the log file as
an
attachment to your next post. Be aware these logs are for
troubleshooting
only and should be unchecked after a short while as they will continue
to
grow in file size every time you visit the server to poll for messages
or
send a message.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Robert Aldwinckle for the IMAP troubleshooting log hint.
This other user is me. I turned on the IMAP troubleshooting log. Where
are
the logs saved?
"Robert Aldwinckle" wrote in message
...
"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering and Ron Sommer for replying.
View Settings was and is View/Current View/Show All Messages. The
Web
interface and another OE6 show that all 220 messages are retained on
the
server. The host for my IMAP server says that since another OE6 on
another
computer sees all mesages, the problem is with OE6, not with IMAP
e-mail
service.


Do you know this other user? If so, you could both turn on the IMAP
troubleshooting log and then compare the two logs to see what the
differences were. In any case, the IMAP.log could give you more
clues about your own case which may help improve your symptom
description. (Hint: troubleshooting logs are activated from the
Options,
Maintenance tab.)


Good luck

Robert Aldwinckle
---

Thanks Jim Pickering for your suggestions.
There are more than 200 messages in the mail box. I use the mail box through
the web interface several times a day. The server has not purged them. I do
not know another better provider wich provides pop3, imap, web, wap access
to a mail box, good spam defence and spam reporting ability.
"Jim Pickering" wrote in message
...
It appears that you have, at most, 10-13 messages on the server. I
suspect that you or some other user has marked some Read messages as due
to be purged, and the server has purged them for you. Take a look at your
options settings in Outlook Express under Tools/Options/Maintenance and
see if there is a check mark in the box "Purge deleted messages when
leaving IMAP folders." If that box is checked, it is the most likely
cause of why you cannot see your old messages. I'm sorry that your server
host is not more helpful and if that is their attitude, I'd start looking
about for a new mail host. Your choice.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering for your reply.
I looked at a log of my other working imap account.
Please, look at the second my reply with the newer log.
I attach the log again in this reply.
I contacted the host for the IMAP server. They are not going to resolve
why
my earlier and newer messages are not being seen. They recommend to use
another, not Microsoft, imap e-mail program, since another OE6 sees all
the
messages. They do not want the log files.
them a copy of the log for information.
"Jim Pickering" wrote in message
...
Hi Dmitry: I don't see much that causes alarm in your log file. I'd
really like to suggest you contact the host for the IMAP server and see
if
they can resolve why your earlier messages are not being seen. And I
would also send them a copy of the log for information. Please let us
know how that turns out.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering for your explanation!
The log is attached. Please, help!
"Jim Pickering" wrote in message
...
The logs are saved in your message store folder. To determine the
location
of that, in Outlook Express, click on Tools/Options/Maintenance and
then
click the Store Folder button. You can send a copy of the log file as
an
attachment to your next post. Be aware these logs are for
troubleshooting
only and should be unchecked after a short while as they will continue
to
grow in file size every time you visit the server to poll for messages
or
send a message.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be
helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Robert Aldwinckle for the IMAP troubleshooting log hint.
This other user is me. I turned on the IMAP troubleshooting log.
Where
are
the logs saved?
"Robert Aldwinckle" wrote in message
...
"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering and Ron Sommer for replying.
View Settings was and is View/Current View/Show All Messages. The
Web
interface and another OE6 show that all 220 messages are retained
on
the
server. The host for my IMAP server says that since another OE6 on
another
computer sees all mesages, the problem is with OE6, not with IMAP
e-mail
service.


Do you know this other user? If so, you could both turn on the
IMAP
troubleshooting log and then compare the two logs to see what the
differences were. In any case, the IMAP.log could give you more
clues about your own case which may help improve your symptom
description. (Hint: troubleshooting logs are activated from the
Options,
Maintenance tab.)


Good luck

Robert Aldwinckle
---

"Dmitry Kopnichev" wrote in message

....
The newer log is attached. Please, help!


The "newer" log 22:17 looks the same as the old one?

FWIW I think the best log was the one you posted first
(which I see has 552 KB in it and has timestamp 2006-09-12 22:03)

In any case, it is the only one in which I see a line like this:

extract Line="1586"
IMAP: 00:18:53 [tx] uov0 UID FETCH 1:13061 (UID FLAGS)
/extract

What did you do which caused that? (Notice the [tx].
That means that you did something which caused OE to *send*
that request.)

Whatever it is I would have expected it to be in both logs
which, after all, you are creating in order to compare accesses.
Therefore, whatever you do on both systems must be the same
and to give the greatest value for the comparison it must be something
which is the most complete thing that you can do.


After that you can see the status of 67 UID.
Why did it stop at 67 unless that is all that there is?

Oh. I see why it probably stopped.
Look at number 67 (line 1655).

extract line="1655"
IMAP: 00:18:53 [rx] * 67 FETCH (FLAGS (\Seen) UID 13061)
/extract

Now go back and look at the second operand of the FETCH. ; )

So, it looks to me that all you have to do is do more of whatever
it was that you did to cause that FETCH.


I don't have access to IMAP and have never used it.
The OE Help doesn't make clear what specific commands
your UI offers but I think it does imply that an analogy in NNTP terms
may be appropriate. If so, I think you should be trying to find a
way to do a Reset and then an immediate Synchronize command.


Good luck

Robert
---

I use AOL/AIM IMAP server to download/acces my emails on free AIM
account and I don'y have any problems. Have you selected port 587?

hth


Dmitry Kopnichev wrote:

Thanks Jim Pickering for your suggestions.
There are more than 200 messages in the mail box. I use the mail box through
the web interface several times a day. The server has not purged them. I do
not know another better provider wich provides pop3, imap, web, wap access
to a mail box, good spam defence and spam reporting ability.
"Jim Pickering" wrote in message
...
It appears that you have, at most, 10-13 messages on the server. I
suspect that you or some other user has marked some Read messages as due
to be purged, and the server has purged them for you. Take a look at your
options settings in Outlook Express under Tools/Options/Maintenance and
see if there is a check mark in the box "Purge deleted messages when
leaving IMAP folders." If that box is checked, it is the most likely
cause of why you cannot see your old messages. I'm sorry that your server
host is not more helpful and if that is their attitude, I'd start looking
about for a new mail host. Your choice.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering for your reply.
I looked at a log of my other working imap account.
Please, look at the second my reply with the newer log.
I attach the log again in this reply.
I contacted the host for the IMAP server. They are not going to resolve
why
my earlier and newer messages are not being seen. They recommend to use
another, not Microsoft, imap e-mail program, since another OE6 sees all
the
messages. They do not want the log files.
them a copy of the log for information.
"Jim Pickering" wrote in message
...
Hi Dmitry: I don't see much that causes alarm in your log file. I'd
really like to suggest you contact the host for the IMAP server and see
if
they can resolve why your earlier messages are not being seen. And I
would also send them a copy of the log for information. Please let us
know how that turns out.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering for your explanation!
The log is attached. Please, help!
"Jim Pickering" wrote in message
...
The logs are saved in your message store folder. To determine the
location
of that, in Outlook Express, click on Tools/Options/Maintenance and
then
click the Store Folder button. You can send a copy of the log file as
an
attachment to your next post. Be aware these logs are for
troubleshooting
only and should be unchecked after a short while as they will continue
to
grow in file size every time you visit the server to poll for messages
or
send a message.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be
helped.




"Dmitry Kopnichev" wrote in message
...
Thanks Robert Aldwinckle for the IMAP troubleshooting log hint.
This other user is me. I turned on the IMAP troubleshooting log.
Where
are
the logs saved?
"Robert Aldwinckle" wrote in message
...
"Dmitry Kopnichev" wrote in message
...
Thanks Jim Pickering and Ron Sommer for replying.
View Settings was and is View/Current View/Show All Messages. The
Web
interface and another OE6 show that all 220 messages are retained
on
the
server. The host for my IMAP server says that since another OE6 on
another
computer sees all mesages, the problem is with OE6, not with IMAP
e-mail
service.


Do you know this other user? If so, you could both turn on the
IMAP
troubleshooting log and then compare the two logs to see what the
differences were. In any case, the IMAP.log could give you more
clues about your own case which may help improve your symptom
description. (Hint: troubleshooting logs are activated from the
Options,
Maintenance tab.)


Good luck

Robert Aldwinckle
---