This problem just surfaced in the last week or two.

I'm using OE 6.00.2900 on WinXP Pro SP2 with all the latest updates.

I'm running my own Courier-IMAP server on linux. This IMAP server and
OS have not changed in over a year - no updates, no hacks, or
intrusions. I have four IMAP accounts set up on both the server and
OE.

Many times throughout the day, when OE goes to retrieve new mail, the
"new mail" indicator will indicate "3 new messages", yet no new
messages were downloaded.

I've created a new IMAP account, and set it up in OE. When it gets ONE
new, OE reports that there are "2 new messages", while only one was
downloaded.

In my other larger accounts, where I have multiple folders set to sync
"All Messages", when I get ONE new messages in the main INBOX folder, I
might get 6 or 12 "new messages" when only one new message was
downloaded. There aren't any SPAM tools or scripts moving or deleting
mail messages between folders in the background.

I've already compacted all folders, created a brand new Identity and
re-created all the IMAP accounts from scratch. I've rebooted and
re-compacted all the folders several times.

I've also tested this on two different computers with the same results.
If I use other IMAP clients, they work and there are no miscounted
messages.

I've logged the IMAP sessions, and the logs indicate only one new
message being downloaded (FETCH), but still, the "new message" count is
ALWAYS wrong.

I've spent two days on this trying to narrow it down, and have
eliminated all other software except for OE. I do get all my mail and
things are generally working, but for some reason, the "new message"
count in OE is wrong 100% of the time. I've been using OE with this
IMAP server for over a year now without a single problem whatsoever. I
truly think OE is the best IMAP Windows client out there (I've tried
them all, and they all have other issues), so I'd really like to find
out what is causing this problem and fix it.

Thanks,
-Hank

wrote:
This problem just surfaced in the last week or two.

I'm using OE 6.00.2900 on WinXP Pro SP2 with all the latest updates.

I'm running my own Courier-IMAP server on linux. This IMAP server and
OS have not changed in over a year - no updates, no hacks, or
intrusions. I have four IMAP accounts set up on both the server and
OE.

Many times throughout the day, when OE goes to retrieve new mail, the
"new mail" indicator will indicate "3 new messages", yet no new
messages were downloaded.

I've created a new IMAP account, and set it up in OE. When it gets ONE
new, OE reports that there are "2 new messages", while only one was
downloaded.

In my other larger accounts, where I have multiple folders set to sync
"All Messages", when I get ONE new messages in the main INBOX folder, I
might get 6 or 12 "new messages" when only one new message was
downloaded. There aren't any SPAM tools or scripts moving or deleting
mail messages between folders in the background.

I've already compacted all folders, created a brand new Identity and
re-created all the IMAP accounts from scratch. I've rebooted and
re-compacted all the folders several times.

I've also tested this on two different computers with the same results.
If I use other IMAP clients, they work and there are no miscounted
messages.

I've logged the IMAP sessions, and the logs indicate only one new
message being downloaded (FETCH), but still, the "new message" count is
ALWAYS wrong.

I've spent two days on this trying to narrow it down, and have
eliminated all other software except for OE. I do get all my mail and
things are generally working, but for some reason, the "new message"
count in OE is wrong 100% of the time. I've been using OE with this
IMAP server for over a year now without a single problem whatsoever. I
truly think OE is the best IMAP Windows client out there (I've tried
them all, and they all have other issues), so I'd really like to find
out what is causing this problem and fix it.

Thanks,
-Hank


Do you store messages in the Inbox?

Alias

-Alias- wrote:
wrote:
This problem just surfaced in the last week or two.
I'm using OE 6.00.2900 on WinXP Pro SP2 with all the latest updates.

snipped


Do you store messages in the Inbox?

Alias

If you're talking about the root IMAP folder, yes. But I've been doing
that for at least a year now on four accounts without seeing this
problem. thanks.

-Hank

wrote:
-Alias- wrote:
wrote:
This problem just surfaced in the last week or two.
I'm using OE 6.00.2900 on WinXP Pro SP2 with all the latest updates.

snipped
Do you store messages in the Inbox?

Alias

If you're talking about the root IMAP folder, yes. But I've been doing
that for at least a year now on four accounts without seeing this
problem. thanks.

-Hank


Try moving the messages in the Inbox to a user created folder under
Local Folders, say "My Inbox". Close OE. Go to the message store where
the .dbx files are kept and delete inbox.dbx and see if that solves your
problem. OE will automatically create a new inbox for you when you
reopen it. Do not store messages in the default folders. Do not let .dbx
files exceed 100MB.

Alias

-Alias- wrote:
Try moving the messages in the Inbox to a user created folder under
Local Folders, say "My Inbox". Close OE. Go to the message store where
the .dbx files are kept and delete inbox.dbx and see if that solves your
problem. OE will automatically create a new inbox for you when you
reopen it. Do not store messages in the default folders. Do not let .dbx
files exceed 100MB.

Alias

I can try all that, but as my OP indicated, I created a new, empty IMAP
account, with no messages in the INBOX or other folders, and OE still
miscounted the number of new messages. I did this on two machines with
the same result. And with IMAP accounts, all incoming email goes right
to the root folder, so there's no way to keep it empty. And moving
messages to a local folder totally defeats the purpose of having an
IMAP server in the first place. And as I indicated in my OP, I also
created a new identity with all new accounts and .dbx files, and the
problem persists. Like I said, this system has been working
flawlessley for over a year now...and OE is now miscounting the new
messages -- the IMAP logs even confirm the correct number of "new"
messages.. but the OE "new message" counter is still wrong.

wrote:
-Alias- wrote:
Try moving the messages in the Inbox to a user created folder under
Local Folders, say "My Inbox". Close OE. Go to the message store where
the .dbx files are kept and delete inbox.dbx and see if that solves your
problem. OE will automatically create a new inbox for you when you
reopen it. Do not store messages in the default folders. Do not let .dbx
files exceed 100MB.

Alias

I can try all that, but as my OP indicated, I created a new, empty IMAP
account, with no messages in the INBOX or other folders, and OE still
miscounted the number of new messages. I did this on two machines with
the same result. And with IMAP accounts, all incoming email goes right
to the root folder, so there's no way to keep it empty. And moving
messages to a local folder totally defeats the purpose of having an
IMAP server in the first place. And as I indicated in my OP, I also
created a new identity with all new accounts and .dbx files, and the
problem persists. Like I said, this system has been working
flawlessley for over a year now...and OE is now miscounting the new
messages -- the IMAP logs even confirm the correct number of "new"
messages.. but the OE "new message" counter is still wrong.


Don't know what to tell you, sorry.

Alias