Running XP Pro, receive this message when trying to send from OE6: "The
connection to the server has failed. Account: 'Richard & Lee-Ann Horowitz',
Server: 'mail.adelphia.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E"
All email settings are correct, contacted ISP, have followed KB article
191687 as much as possible since we aren't running Windows NT, and any other
pertinent KB articles I could find, have reinstalled OE6, don't know what
else to try. Help!
--
LA Horowitz

"LA Horowitz" wrote in message
...
Running XP Pro, receive this message when trying to send from OE6: "The
connection to the server has failed. Account: 'Richard & Lee-Ann
Horowitz',
Server: 'mail.adelphia.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E"
All email settings are correct, contacted ISP, have followed KB article
191687 as much as possible since we aren't running Windows NT, and any
other
pertinent KB articles I could find, have reinstalled OE6, don't know what
else to try. Help!
--
LA Horowitz

This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.

I had already disabled my antivirus email scanning. I think I've tried
everything I could find in Microsoft.com and in MVPS.org. Any other
suggestions, including things that may seem obscure? Absolutely nothing else
has worked.
--
LA Horowitz


"Frank Saunders, MS-MVP, OE/WM" wrote:

"LA Horowitz" wrote in message
...
Running XP Pro, receive this message when trying to send from OE6: "The
connection to the server has failed. Account: 'Richard & Lee-Ann
Horowitz',
Server: 'mail.adelphia.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E"
All email settings are correct, contacted ISP, have followed KB article
191687 as much as possible since we aren't running Windows NT, and any
other
pertinent KB articles I could find, have reinstalled OE6, don't know what
else to try. Help!
--
LA Horowitz

This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.

In your settings, is the My server requires authentication box checked?
Uncheck it if it is and try.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"LA Horowitz" wrote in message
...
Running XP Pro, receive this message when trying to send from OE6: "The
connection to the server has failed. Account: 'Richard & Lee-Ann
Horowitz',
Server: 'mail.adelphia.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E"
All email settings are correct, contacted ISP, have followed KB article
191687 as much as possible since we aren't running Windows NT, and any
other
pertinent KB articles I could find, have reinstalled OE6, don't know what
else to try. Help!
--
LA Horowitz

On Sat, 10 Jun 2006 11:20:01 -0700, LA Horowitz wrote:

On Sat, 10 Jun 2006 11:00:33 -0500, Frank Saunders, MS-MVP, OE/WM wrote:

On Sat, 10 Jun 2006 08:55:02 -0700, LA Horowitz wrote:

Running XP Pro, receive this message when trying to send from OE6: "The
connection to the server has failed. Account: 'Richard & Lee-Ann Horowitz',
Server: 'mail.adelphia.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E"
All email settings are correct, contacted ISP, have followed KB article
191687 as much as possible since we aren't running Windows NT, and any other
pertinent KB articles I could find, have reinstalled OE6, don't know what
else to try. Help!

This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.


I had already disabled my antivirus email scanning. I think I've tried
everything I could find in Microsoft.com and in MVPS.org. Any other
suggestions, including things that may seem obscure? Absolutely nothing else
has worked.

Your error matches this one:

| The connection to the server has failed.
| Account: 'None',
| Server: 'mail.pacbell.net',
| Protocol: SMTP,
| Port: 25,
| Secure(SSL): No,
| Socket Error: 10060,
| Error Number: 0x800CCC0E

I can create that error by putting an outbound port 25 block on my
router. I get a different error when blocking outbound port 25 with a
software firewall (I use Kerio Personal Firewall 2.1.5, but others can
also be configured to block outbound ports).

Some MSFT site information:

http://support.microsoft.com/default...;en-us;q191687

I can get the server banner for 'mail.adelphia.net' by using Telnet to
connect.

Are you connecting to 'mail.adelphia.net' from an Adelphia connection,
or some other ISP connection? Some ISPs (e.g., at&t Yahoo! HSI,
Bellsouth, and Cox) block outbound port 25 to SMTP servers other than
there own. Unfortunately, in this case, Adelphia does not seem to run an
SMTP Message Submission Server on alternate ports. Comcast uses port 465
w/SSL for this, and at&t Yahoo! HSI uses port 587 w/o STARTTLS.

If you are connecting through Adelphia, they may have misconfigured
their network; I have seen that happen for other ISPs.

One last possibility. Comcast will impose an outbound port 25 block on
customer computers when they received sufficient abuse reports about the
IP address. Comcast users have a habit of getting their computers
compromised by spamming proxies. If Adelphia does the same, you may have
been compromised. Check your computer for unknown processes connecting
out on port 25. Try 'netstate -all' from a command prompt, or get
TCPView from Sysinternals:

http://www.sysinternals.com/

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum