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#1
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HI All,
I'm new to this group but have found a problem with 4 different client machines at 4 different businesses since 4-15-2006 Background: 1. all machines running windows XP pro with SP2 and all updates installed 2. All machines using microsoft office 2k3 with microsoft outlook 2k3 as primary mail client What happened: on 4-15-2006 there were 4 security updates for windows XP available on the MS update site: KB912812 - (affects internet explorer) KB911567 - (affects outlook express) KB911562 - (data access componets) KB908531 - (windows explorer) The above updates were downloaded via the 'automatic updates' setting for windows XP in the start-control panel - system -autoupdate panel. All four of the above machines had the same entrys and had the same updates installed via the automatic updates (it was a busy day yesterday uncovering this problem) After the download, the windows address book for each personallity (user.wab) would not open and the message shown: "the file you are trying to open appears to be corrupted" However, the administrator.wab would open properly. after trying to re-construct the corrupted WAB with no success I thought, the address books worked before the update, so I un-installed the above updates via 'add/remove programs' and after the reboot the affected WAB worked properly.. go figure. To prove this correct I set one of the machines to automatically download and install the updates and waited until today, checked the machine and sure enough, the user.WAB was corrrupted again. So I uninstalled the updates and 'became an author" I tried just removing KB911567 (outlook express patch) but this didn't help, I had to remove all 4 of the updates for the address book to work. Presently I have emailed my users to uninstall the above updates and set the 'autoupdate' section to 'notify, but not download' until I figure out the problem. if I should be posting this in another newsgroup, please tell me which one you would suggest,,, thanks, Has anyone else seen this problem?// thanks Bob Robert Smith Consulting Fort Bragg, California -- NewsGuy.Com 30Gb $9.95 Carry Forward and On Demand Bandwidth |
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#2
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![]() "Bob Smith" wrote in message ... Hi Bob, widespread problem, plus others, MS are aware of the situation. (I know they are). Check back here for any info that might be forthcoming? -- Regards Steve. MS-MVP. OE. [DTS] |
#3
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On Sun, 16 Apr 2006 15:30:33 -0700, Bob Smith wrote:
Hi Mac Well I'm glad that I didn't have the only problems. I saw a few posts about HP printers and changing the reg entries to make everything work, but this had me going for a minute with the Admin.WAB working but the user.wab not working. thanks for the tip,,, Bob HI All, I'm new to this group but have found a problem with 4 different client machines at 4 different businesses since 4-15-2006 Background: 1. all machines running windows XP pro with SP2 and all updates installed 2. All machines using microsoft office 2k3 with microsoft outlook 2k3 as primary mail client What happened: on 4-15-2006 there were 4 security updates for windows XP available on the MS update site: KB912812 - (affects internet explorer) KB911567 - (affects outlook express) KB911562 - (data access componets) KB908531 - (windows explorer) The above updates were downloaded via the 'automatic updates' setting for windows XP in the start-control panel - system -autoupdate panel. All four of the above machines had the same entrys and had the same updates installed via the automatic updates (it was a busy day yesterday uncovering this problem) After the download, the windows address book for each personallity (user.wab) would not open and the message shown: "the file you are trying to open appears to be corrupted" However, the administrator.wab would open properly. after trying to re-construct the corrupted WAB with no success I thought, the address books worked before the update, so I un-installed the above updates via 'add/remove programs' and after the reboot the affected WAB worked properly.. go figure. To prove this correct I set one of the machines to automatically download and install the updates and waited until today, checked the machine and sure enough, the user.WAB was corrrupted again. So I uninstalled the updates and 'became an author" I tried just removing KB911567 (outlook express patch) but this didn't help, I had to remove all 4 of the updates for the address book to work. Presently I have emailed my users to uninstall the above updates and set the 'autoupdate' section to 'notify, but not download' until I figure out the problem. if I should be posting this in another newsgroup, please tell me which one you would suggest,,, thanks, Has anyone else seen this problem?// thanks Bob Robert Smith Consulting Fort Bragg, California -- NewsGuy.Com 30Gb $9.95 Carry Forward and On Demand Bandwidth |
#4
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![]() Bob Smith wrote: HI All, I'm new to this group but have found a problem with 4 different client machines at 4 different businesses since 4-15-2006 Background: 1. all machines running windows XP pro with SP2 and all updates installed 2. All machines using microsoft office 2k3 with microsoft outlook 2k3 as primary mail client What happened: on 4-15-2006 there were 4 security updates for windows XP available on the MS update site: KB912812 - (affects internet explorer) KB911567 - (affects outlook express) KB911562 - (data access componets) KB908531 - (windows explorer) The above updates were downloaded via the 'automatic updates' setting for windows XP in the start-control panel - system -autoupdate panel. All four of the above machines had the same entrys and had the same updates installed via the automatic updates (it was a busy day yesterday uncovering this problem) After the download, the windows address book for each personallity (user.wab) would not open and the message shown: "the file you are trying to open appears to be corrupted" However, the administrator.wab would open properly. after trying to re-construct the corrupted WAB with no success I thought, the address books worked before the update, so I un-installed the above updates via 'add/remove programs' and after the reboot the affected WAB worked properly.. go figure. To prove this correct I set one of the machines to automatically download and install the updates and waited until today, checked the machine and sure enough, the user.WAB was corrrupted again. So I uninstalled the updates and 'became an author" I tried just removing KB911567 (outlook express patch) but this didn't help, I had to remove all 4 of the updates for the address book to work. Presently I have emailed my users to uninstall the above updates and set the 'autoupdate' section to 'notify, but not download' until I figure out the problem. if I should be posting this in another newsgroup, please tell me which one you would suggest,,, thanks, Has anyone else seen this problem?// thanks Bob Robert Smith Consulting Fort Bragg, California -- NewsGuy.Com 30Gb $9.95 Carry Forward and On Demand Bandwidth |
#5
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Well ,,,
I guess MS stepped into a bucket of S*** on this update. I've seen probably 200-300 posts about this problem. It's system wide and not just for a few people. I've had to un-install about 70 updates on client machines to get the address book back...and then set the mahines to 'notify and not install the updates'. And Tell my clients to not update anything until i've tried the update and said to download it. It also effects HP printer programs, but MS sort of has a fix for that problem, Christ, if it ain't hard enough just keeping the spyware and viruses out of computers, NOW we have to keep Microsoft out of the computers also,,, oh, well, I guess that's why I get the big money,,, thanks microsoft, at $100/hr your really helping my bank account.. Bob Smith Robet Smith Consulting. On Sun, 16 Apr 2006 15:30:33 -0700, Bob Smith wrote: HI All, I'm new to this group but have found a problem with 4 different client machines at 4 different businesses since 4-15-2006 Background: 1. all machines running windows XP pro with SP2 and all updates installed 2. All machines using microsoft office 2k3 with microsoft outlook 2k3 as primary mail client What happened: on 4-15-2006 there were 4 security updates for windows XP available on the MS update site: KB912812 - (affects internet explorer) KB911567 - (affects outlook express) KB911562 - (data access componets) KB908531 - (windows explorer) The above updates were downloaded via the 'automatic updates' setting for windows XP in the start-control panel - system -autoupdate panel. All four of the above machines had the same entrys and had the same updates installed via the automatic updates (it was a busy day yesterday uncovering this problem) After the download, the windows address book for each personallity (user.wab) would not open and the message shown: "the file you are trying to open appears to be corrupted" However, the administrator.wab would open properly. after trying to re-construct the corrupted WAB with no success I thought, the address books worked before the update, so I un-installed the above updates via 'add/remove programs' and after the reboot the affected WAB worked properly.. go figure. To prove this correct I set one of the machines to automatically download and install the updates and waited until today, checked the machine and sure enough, the user.WAB was corrrupted again. So I uninstalled the updates and 'became an author" I tried just removing KB911567 (outlook express patch) but this didn't help, I had to remove all 4 of the updates for the address book to work. Presently I have emailed my users to uninstall the above updates and set the 'autoupdate' section to 'notify, but not download' until I figure out the problem. if I should be posting this in another newsgroup, please tell me which one you would suggest,,, thanks, Has anyone else seen this problem?// thanks Bob Robert Smith Consulting Fort Bragg, California -- NewsGuy.Com 30Gb $9.95 Carry Forward and On Demand Bandwidth |
#6
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![]() "Bob Smith" wrote in message ... HI All, I'm new to this group but have found a problem with 4 different client machines at 4 different businesses since 4-15-2006 Your information has been a Godsend to me!!!! I had spent several days and the compassionate time of two computer "experts" trying to determine what happened to my email/news and how to correct the problem. Suddenly, I found I could no longer send or reply to emails or newsgroups. Messages arrived as usual, but I could not reply to them or create new ones. I suspected it may have something to do with an automatic update, considering I had otherwise done nothing myself that might have caused this problem. Even if I knew to search among the Windows updates, I would not have identified anything that looked wrong, let alone a collection of specific updates that collectively would cause the problem. I felt that If I was having this problem, someone else may be as well, so I looked for a newsgroup where it might be discussed. Bingo, your post! I immediately found and removed the four update patches and felt like an expert when everything returned to normal. I set my system to notify me before installing any more updates/patches, even though I wouldn't know enough to really say yes or no. Meanwhile, now I'm really sold on newsgroups as the way to go before blindly trusting Google to point me to sources to identify and solve my computer problems. Thanks again! Bruce |
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Thread | Thread Starter | Forum | Replies | Last Post |
Outlook 2k3 - WAB corrupted after microsoft XP program Updates dated 4-14-2006 - anyone else?? | Bob Smith | Outlook - General Queries | 1 | April 16th 06 09:00 PM |
Images inserted at Outlook 2K3 | Jaisol | Outlook - General Queries | 9 | March 25th 06 09:53 PM |
where is Outlook express addr book (no wab found!) | Frank Saunders, MSMVP-OE | Outlook Express | 0 | March 2nd 06 10:45 AM |
How to have a flagged and dated item pop up for action | Charliz | Outlook - Calandaring | 3 | February 13th 06 06:02 PM |
password issue with outlook 2k3 | Blair Wilson | Outlook - Installation | 4 | January 31st 06 03:23 PM |