HI All,

I'm new to this group but have found a problem with 4 different client
machines at 4 different businesses since 4-15-2006

Background:
1. all machines running windows XP pro with SP2 and all updates
installed
2. All machines using microsoft office 2k3 with microsoft outlook 2k3
as primary mail client

What happened:
on 4-15-2006 there were 4 security updates for windows XP available
on the MS update site:
KB912812 - (affects internet explorer)
KB911567 - (affects outlook express)
KB911562 - (data access componets)
KB908531 - (windows explorer)


The above updates were downloaded via the 'automatic updates' setting
for windows XP in the start-control panel - system -autoupdate
panel. All four of the above machines had the same entrys and had the
same updates installed via the automatic updates (it was a busy day
yesterday uncovering this problem)

After the download, the windows address book for each personallity
(user.wab) would not open and the message shown:
"the file you are trying to open appears to be corrupted"

However, the administrator.wab would open properly.

after trying to re-construct the corrupted WAB with no success I
thought, the address books worked before the update, so I un-installed
the above updates via 'add/remove programs' and after the reboot
the affected WAB worked properly.. go figure.

To prove this correct I set one of the machines to automatically
download and install the updates and waited until today, checked the
machine and sure enough, the user.WAB was corrrupted again. So I
uninstalled the updates and 'became an author"

I tried just removing KB911567 (outlook express patch) but this didn't
help, I had to remove all 4 of the updates for the address book to
work.

Presently I have emailed my users to uninstall the above updates and
set the 'autoupdate' section to 'notify, but not download' until I
figure out the problem.

if I should be posting this in another newsgroup, please tell me which
one you would suggest,,, thanks,


Has anyone else seen this problem?//

thanks


Bob

Robert Smith Consulting
Fort Bragg, California

--
NewsGuy.Com 30Gb $9.95 Carry Forward and On Demand Bandwidth

Indeed. You should post in an Outlook Express group. This is not an Outlook
issue. Outlook does not use the WAB.
Did you read this?
http://support.microsoft.com/?kbid=918165

--
Russ Valentine
[MVP-Outlook]
"Bob Smith" wrote in message
...
HI All,

I'm new to this group but have found a problem with 4 different client
machines at 4 different businesses since 4-15-2006

Background:
1. all machines running windows XP pro with SP2 and all updates
installed
2. All machines using microsoft office 2k3 with microsoft outlook 2k3
as primary mail client

What happened:
on 4-15-2006 there were 4 security updates for windows XP available
on the MS update site:
KB912812 - (affects internet explorer)
KB911567 - (affects outlook express)
KB911562 - (data access componets)
KB908531 - (windows explorer)


The above updates were downloaded via the 'automatic updates' setting
for windows XP in the start-control panel - system -autoupdate
panel. All four of the above machines had the same entrys and had the
same updates installed via the automatic updates (it was a busy day
yesterday uncovering this problem)

After the download, the windows address book for each personallity
(user.wab) would not open and the message shown:
"the file you are trying to open appears to be corrupted"

However, the administrator.wab would open properly.

after trying to re-construct the corrupted WAB with no success I
thought, the address books worked before the update, so I un-installed
the above updates via 'add/remove programs' and after the reboot
the affected WAB worked properly.. go figure.

To prove this correct I set one of the machines to automatically
download and install the updates and waited until today, checked the
machine and sure enough, the user.WAB was corrrupted again. So I
uninstalled the updates and 'became an author"

I tried just removing KB911567 (outlook express patch) but this didn't
help, I had to remove all 4 of the updates for the address book to
work.

Presently I have emailed my users to uninstall the above updates and
set the 'autoupdate' section to 'notify, but not download' until I
figure out the problem.

if I should be posting this in another newsgroup, please tell me which
one you would suggest,,, thanks,


Has anyone else seen this problem?//

thanks


Bob

Robert Smith Consulting
Fort Bragg, California

--
NewsGuy.Com 30Gb $9.95 Carry Forward and On Demand Bandwidth