On Sun, 16 Apr 2006 15:30:33 -0700, Bob Smith wrote:

Hi Mac

Well I'm glad that I didn't have the only problems. I saw a few posts
about HP printers and changing the reg entries to make everything
work, but this had me going for a minute with the Admin.WAB working
but the user.wab not working.

thanks for the tip,,,

Bob





HI All,

I'm new to this group but have found a problem with 4 different client
machines at 4 different businesses since 4-15-2006

Background:
1. all machines running windows XP pro with SP2 and all updates
installed
2. All machines using microsoft office 2k3 with microsoft outlook 2k3
as primary mail client

What happened:
on 4-15-2006 there were 4 security updates for windows XP available
on the MS update site:
KB912812 - (affects internet explorer)
KB911567 - (affects outlook express)
KB911562 - (data access componets)
KB908531 - (windows explorer)


The above updates were downloaded via the 'automatic updates' setting
for windows XP in the start-control panel - system -autoupdate
panel. All four of the above machines had the same entrys and had the
same updates installed via the automatic updates (it was a busy day
yesterday uncovering this problem)

After the download, the windows address book for each personallity
(user.wab) would not open and the message shown:
"the file you are trying to open appears to be corrupted"

However, the administrator.wab would open properly.

after trying to re-construct the corrupted WAB with no success I
thought, the address books worked before the update, so I un-installed
the above updates via 'add/remove programs' and after the reboot
the affected WAB worked properly.. go figure.

To prove this correct I set one of the machines to automatically
download and install the updates and waited until today, checked the
machine and sure enough, the user.WAB was corrrupted again. So I
uninstalled the updates and 'became an author"

I tried just removing KB911567 (outlook express patch) but this didn't
help, I had to remove all 4 of the updates for the address book to
work.

Presently I have emailed my users to uninstall the above updates and
set the 'autoupdate' section to 'notify, but not download' until I
figure out the problem.

if I should be posting this in another newsgroup, please tell me which
one you would suggest,,, thanks,


Has anyone else seen this problem?//

thanks


Bob

Robert Smith Consulting
Fort Bragg, California

--
NewsGuy.Com 30Gb $9.95 Carry Forward and On Demand Bandwidth