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#1
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When I add a (or modify an existing) photo to an existing 3G iPhone Contact
and the iPhone is synced to Outlook 2003, the Outlook Contacts data is updated; however, the E-mail address is deleted from the Outlook address Book. If I cut and paste the E-mail address in the Contacts record, it reappears in the Address Book and stays OK when the iPhone is synced again. Any ideas what is happening? |
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#2
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There are wide reports that Apple's sync software is defective. This is not
an Outlook issue. Take it up with Apple. -- Russ Valentine [MVP-Outlook] "bobbrax" wrote in message ... When I add a (or modify an existing) photo to an existing 3G iPhone Contact and the iPhone is synced to Outlook 2003, the Outlook Contacts data is updated; however, the E-mail address is deleted from the Outlook address Book. If I cut and paste the E-mail address in the Contacts record, it reappears in the Address Book and stays OK when the iPhone is synced again. Any ideas what is happening? |
#3
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The Outlook Contacts data is updated, so I don't understand why it's an Apple
problem. The problem seems to be that the Contacts updates as far as E-mail addresses don't make it to the Address Book. Maybe, I don't understand how Outlook handles updates to contacts. Also, I thought it was just iPhone photo changes that caused the problem. it's any change and even adding a new contact to the iPhone. What I don't understand is why a E-mail address cut and paste in Outlook Contacts solves the problem "Russ Valentine [MVP-Outlook]" wrote: There are wide reports that Apple's sync software is defective. This is not an Outlook issue. Take it up with Apple. -- Russ Valentine [MVP-Outlook] "bobbrax" wrote in message ... When I add a (or modify an existing) photo to an existing 3G iPhone Contact and the iPhone is synced to Outlook 2003, the Outlook Contacts data is updated; however, the E-mail address is deleted from the Outlook address Book. If I cut and paste the E-mail address in the Contacts record, it reappears in the Address Book and stays OK when the iPhone is synced again. Any ideas what is happening? |
#4
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The sync software is not creating valid, resolved email addresses. That's
why they don't appear in the address book view. Outlook does not participate in this process. -- Russ Valentine [MVP-Outlook] "bobbrax" wrote in message ... The Outlook Contacts data is updated, so I don't understand why it's an Apple problem. The problem seems to be that the Contacts updates as far as addresses don't make it to the Address Book. Maybe, I don't understand how Outlook handles updates to contacts. Also, I thought it was just iPhone photo changes that caused the problem. it's any change and even adding a new contact to the iPhone. What I don't understand is why a E-mail address cut and paste in Outlook Contacts solves the problem "Russ Valentine [MVP-Outlook]" wrote: There are wide reports that Apple's sync software is defective. This is not an Outlook issue. Take it up with Apple. -- Russ Valentine [MVP-Outlook] "bobbrax" wrote in message ... When I add a (or modify an existing) photo to an existing 3G iPhone Contact and the iPhone is synced to Outlook 2003, the Outlook Contacts data is updated; however, the E-mail address is deleted from the Outlook address Book. If I cut and paste the E-mail address in the Contacts record, it reappears in the Address Book and stays OK when the iPhone is synced again. Any ideas what is happening? |
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