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blank global address list window - after doing an advanced find



 
 
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Old November 1st 07, 08:08 PM posted to microsoft.public.outlook.contacts
ac2006
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Posts: 6
Default blank global address list window - after doing an advanced find

I have this issue where my Global Address List window opens up blank after
doing an advanced fine. The senerio is.

1. Open Global Address List, see everyone listed there (at this point
everything is fine)
2. Click Advanced Find
3. Enter Advanced Find search criteria (for example, Last Name: Doe)
4. Click OK to perform the search
5. See users matching my criteria in the Address Book window, with 'Search
Results - Global Address' in the Address Book drop down menu (at this point
everthing is still ok)

Here is where my issue starts
6. Click the Address Book drop down menu and choose 'Global Address List' or
'All Address Lists', nothing comes up, the Address List is blank
7. In the blank address list window I see "Type your search keywords and
click 'Go' to perform a search'

If do a search, for example John, I will see all the Johns in the address
list, however when I choose Global Address List from the drop down menu, I
get a blank window again.

This has happened to me once before but before I could search for how to fix
it, the full address list started showing up again. I can't for the life of
me remember what I did or if I did anything. Maybe it just fixed it's self
and maybe it will again, but in the meantime it's really annoying.

I am running Outlook 2007 (with all the latest updates) on Windows XP SP2
(with all the latest updates)

Thanks for any help


 




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