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#1
April 12th 07, 07:24 PM
posted to microsoft.public.outlook.contacts
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Outlook 2003 contacts missing
Hi there,
Did a complete backup of a customer's hard drive as it wouldn't boot to windows. We got every last file backed up for sure. We then reloaded the hard drive with windows xp recovery from Toshiba and loaded her office 2003 pro. I imported her outlook.pst file and it brought in all her mail and everything with the exception of contacts. I have scoured the hard drive for any other PST files and any other type of address book and can find none. First, where would these contacts be (she has many as she is a realtor)? Second, why would they not be with the main PST like all other PSTs I have dealt with. Thanks. 
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#2
April 12th 07, 08:49 PM
posted to microsoft.public.outlook.contacts
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Outlook 2003 contacts missing
Dave wrote:
Did a complete backup of a customer's hard drive as it wouldn't boot to windows. We got every last file backed up for sure. We then reloaded the hard drive with windows xp recovery from Toshiba and loaded her office 2003 pro. I imported her outlook.pst file and it brought in all her mail and everything with the exception of contacts. Importing is never the way to restore from a PST. I have scoured the hard drive for any other PST files and any other type of address book and can find none. First, where would these contacts be (she has many as she is a realtor)? Second, why would they not be with the main PST like all other PSTs I have dealt with. Thanks. Are you saying that the Contacts folder is empty? You'd be better off starting over again. Create a new mail profile and simply configure it to use the existing PST. Don't import. -- Brian Tillman
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