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In our company we use Public Folders in Exchange Server 2003 to record
Customers and Tasks (custom Forms) organized in different folders one per year. It is very useful to monitor Customer History, using the Activities Tab in Contact Forms. In that way, we can choose a year and check all Customer Tasks that took place that year. This scenario works fine with Outlook 2003 clients. Unfortunately, in Outlook 2007 the Activities Tab in Contacts does not work as expected. When first clicked (to display the default Tasks Folder) it shows a list of irrelevant tasks. Then when choosing another year (Folder) it shows nothing. Any suggestion would be greatly appreciated. - yannis |
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