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#1
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Our company recently converted to Outlook (2003 SP2) as our mail client. All
of our 'personal' contacts were converted. I have a number of entries in my personal contacts address book that are incorrect but I cannot fix or delete them. When I try, I get the following message: "The properties dialog box could not be displayed. An invalid ENTRYID was passed in." Is there a way to fix these without rebuilding the entire book? |
#2
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What precisely do you mean by "personal contacts address book"? In what window are you seeing this error?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ronnomad" wrote in message ... Our company recently converted to Outlook (2003 SP2) as our mail client. All of our 'personal' contacts were converted. I have a number of entries in my personal contacts address book that are incorrect but I cannot fix or delete them. When I try, I get the following message: "The properties dialog box could not be displayed. An invalid ENTRYID was passed in." Is there a way to fix these without rebuilding the entire book? |
#3
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Sue,
In our old client (Novell) we could have a 'frequent contacts' list as we can in Outlook. This is the list that was converted. Ron "Sue Mosher [MVP-Outlook]" wrote: What precisely do you mean by "personal contacts address book"? In what window are you seeing this error? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ronnomad" wrote in message ... Our company recently converted to Outlook (2003 SP2) as our mail client. All of our 'personal' contacts were converted. I have a number of entries in my personal contacts address book that are incorrect but I cannot fix or delete them. When I try, I get the following message: "The properties dialog box could not be displayed. An invalid ENTRYID was passed in." Is there a way to fix these without rebuilding the entire book? |
#4
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ronnomad wrote:
In our old client (Novell) we could have a 'frequent contacts' list as we can in Outlook. This is the list that was converted. Converted to what? -- Brian Tillman |
#5
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That still doesn't tell us much What was it converted from? How? Where does it exist now -- as an Outlook contacts folder?
Still looking for an answer to my second question, too. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ronnomad" wrote in message ... Sue, In our old client (Novell) we could have a 'frequent contacts' list as we can in Outlook. This is the list that was converted. Ron "Sue Mosher [MVP-Outlook]" wrote: What precisely do you mean by "personal contacts address book"? In what window are you seeing this error? "ronnomad" wrote in message ... Our company recently converted to Outlook (2003 SP2) as our mail client. All of our 'personal' contacts were converted. I have a number of entries in my personal contacts address book that are incorrect but I cannot fix or delete them. When I try, I get the following message: "The properties dialog box could not be displayed. An invalid ENTRYID was passed in." Is there a way to fix these without rebuilding the entire book? |
#6
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Sue, Brian,
I thought I had answered the questions but.... Our old client was Novell. New is Outlook. In both there are 'personal contacts' regardless of what they are called in each (in Outlook it is a specifically named 'Address Book'). The error appears when I try to add or correct info in some of the Outlook entries. The majority of them work okay. But there are some that I cannot access (or delete). When I try I get the error message. I can recreate and replace the problem entries, but that would still leave the bad ones because they won't delete. I can recreate the entire address book and then delete the book with the bad entries, but I was trying to avoid that scenario. Thanks again. Ron "Sue Mosher [MVP-Outlook]" wrote: That still doesn't tell us much What was it converted from? How? Where does it exist now -- as an Outlook contacts folder? Still looking for an answer to my second question, too. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ronnomad" wrote in message ... Sue, In our old client (Novell) we could have a 'frequent contacts' list as we can in Outlook. This is the list that was converted. Ron "Sue Mosher [MVP-Outlook]" wrote: What precisely do you mean by "personal contacts address book"? In what window are you seeing this error? "ronnomad" wrote in message ... Our company recently converted to Outlook (2003 SP2) as our mail client. All of our 'personal' contacts were converted. I have a number of entries in my personal contacts address book that are incorrect but I cannot fix or delete them. When I try, I get the following message: "The properties dialog box could not be displayed. An invalid ENTRYID was passed in." Is there a way to fix these without rebuilding the entire book? |
#7
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Outlook doesn't have any ability to import from a Novell address list that I can remember. That's why we keep asking you what the source was -- what source among those listed in Outlooks' File | Import and Export dialog. Or to ask the question another way, what steps did you follow to make the data available to Outlook?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ronnomad" wrote in message ... Sue, Brian, I thought I had answered the questions but.... Our old client was Novell. New is Outlook. In both there are 'personal contacts' regardless of what they are called in each (in Outlook it is a specifically named 'Address Book'). The error appears when I try to add or correct info in some of the Outlook entries. The majority of them work okay. But there are some that I cannot access (or delete). When I try I get the error message. I can recreate and replace the problem entries, but that would still leave the bad ones because they won't delete. I can recreate the entire address book and then delete the book with the bad entries, but I was trying to avoid that scenario. Thanks again. Ron "Sue Mosher [MVP-Outlook]" wrote: That still doesn't tell us much What was it converted from? How? Where does it exist now -- as an Outlook contacts folder? Still looking for an answer to my second question, too. "ronnomad" wrote in message ... Sue, In our old client (Novell) we could have a 'frequent contacts' list as we can in Outlook. This is the list that was converted. Ron "Sue Mosher [MVP-Outlook]" wrote: What precisely do you mean by "personal contacts address book"? In what window are you seeing this error? "ronnomad" wrote in message ... Our company recently converted to Outlook (2003 SP2) as our mail client. All of our 'personal' contacts were converted. I have a number of entries in my personal contacts address book that are incorrect but I cannot fix or delete them. When I try, I get the following message: "The properties dialog box could not be displayed. An invalid ENTRYID was passed in." Is there a way to fix these without rebuilding the entire book? |
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