Outlook doesn't have any ability to import from a Novell address list that I can remember. That's why we keep asking you what the source was -- what source among those listed in Outlooks' File | Import and Export dialog. Or to ask the question another way, what steps did you follow to make the data available to Outlook?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"ronnomad" wrote in message ...
Sue, Brian,

I thought I had answered the questions but....

Our old client was Novell.
New is Outlook.

In both there are 'personal contacts' regardless of what they are called in
each (in Outlook it is a specifically named 'Address Book').

The error appears when I try to add or correct info in some of the Outlook
entries. The majority of them work okay. But there are some that I cannot
access (or delete). When I try I get the error message. I can recreate and
replace the problem entries, but that would still leave the bad ones because
they won't delete. I can recreate the entire address book and then delete
the book with the bad entries, but I was trying to avoid that scenario.

Thanks again.

Ron

"Sue Mosher [MVP-Outlook]" wrote:

That still doesn't tell us much What was it converted from? How? Where does it exist now -- as an Outlook contacts folder?

Still looking for an answer to my second question, too.

"ronnomad" wrote in message ...
Sue,

In our old client (Novell) we could have a 'frequent contacts' list as we
can in Outlook. This is the list that was converted.

Ron

"Sue Mosher [MVP-Outlook]" wrote:

What precisely do you mean by "personal contacts address book"? In what window are you seeing this error?

"ronnomad" wrote in message ...
Our company recently converted to Outlook (2003 SP2) as our mail client. All
of our 'personal' contacts were converted. I have a number of entries in my
personal contacts address book that are incorrect but I cannot fix or delete
them. When I try, I get the following message: "The properties dialog box
could not be displayed. An invalid ENTRYID was passed in." Is there a way to
fix these without rebuilding the entire book?