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#1
March 31st 06, 05:49 PM
posted to microsoft.public.outlook.contacts
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Cannot Reply Unless Established Contact
My operating system is Windows XP Professional and my Microsoft Office
version is 2003. I am unable to reply to e-mail messages unless the sender and his e-mail address is already in my Contacts folder. If I send a reply, I receive the message back from System Administrator stating "Your message did not reach some or all of the intended recipients. The following recipient(s) could not be reached: 'bob smith' on 3/31/2006 8:30 AM 554 :Relay access denied". If I receive a message from someone who isn't already set up, I have to add him to my Contacts and then I can send a message back to him. I assume this may have something to do with my security settings. I would apreciate any help or suggestions. Thanks. -- Louise 
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#2
March 31st 06, 08:07 PM
posted to microsoft.public.outlook.contacts
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Cannot Reply Unless Established Contact
Louise wrote:
My operating system is Windows XP Professional and my Microsoft Office version is 2003. I am unable to reply to e-mail messages unless the sender and his e-mail address is already in my Contacts folder. If I send a reply, I receive the message back from System Administrator stating "Your message did not reach some or all of the intended recipients. The following recipient(s) could not be reached: 'bob smith' on 3/31/2006 8:30 AM 554 :Relay access denied". This is usually because you are not properly authenticating to the outgoing server. -- Brian Tillman
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#3
March 31st 06, 08:28 PM
posted to microsoft.public.outlook.contacts
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Cannot Reply Unless Established Contact
Brian,
Can you give me any suggestions on how to correct the authenticating problem? -- Louise "Brian Tillman" wrote: Louise wrote: My operating system is Windows XP Professional and my Microsoft Office version is 2003. I am unable to reply to e-mail messages unless the sender and his e-mail address is already in my Contacts folder. If I send a reply, I receive the message back from System Administrator stating "Your message did not reach some or all of the intended recipients. The following recipient(s) could not be reached: 'bob smith' on 3/31/2006 8:30 AM 554 :Relay access denied". This is usually because you are not properly authenticating to the outgoing server. -- Brian Tillman
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#4
March 31st 06, 08:42 PM
posted to microsoft.public.outlook.contacts
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Cannot Reply Unless Established Contact
Brian,
I just found in the Internet E-mail Settings - Outgoing Server tab, that the My outgoing server requries authentication box was checked. Maybe that's the problem. It that doesn't solve the problem, I'll let you know. Thanks for your help. -- Louise "Brian Tillman" wrote: Louise wrote: My operating system is Windows XP Professional and my Microsoft Office version is 2003. I am unable to reply to e-mail messages unless the sender and his e-mail address is already in my Contacts folder. If I send a reply, I receive the message back from System Administrator stating "Your message did not reach some or all of the intended recipients. The following recipient(s) could not be reached: 'bob smith' on 3/31/2006 8:30 AM 554 :Relay access denied". This is usually because you are not properly authenticating to the outgoing server. -- Brian Tillman
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#5
March 31st 06, 10:34 PM
posted to microsoft.public.outlook.contacts
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Cannot Reply Unless Established Contact
Louise wrote:
I just found in the Internet E-mail Settings - Outgoing Server tab, that the My outgoing server requries authentication box was checked. Usually that option is supposed to be checked. -- Brian Tillman
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