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"Ripster" wrote in message
... So I thought... I'll uninstall Outlook while the PST recovery program runs, save the recovered PST and then re-enable Outlook afterwards. No dice. Outlook had to be enabled on the PC for the recovery program to save. I proceeded to re-enable/re-install Outlook and gave up on the PST file - I had an uncorrupted version from my old PC which I am using - But since my un-install/re-install of Outlook the 'Accounts' option isn't on the tools tab and I can't seem to get it to show up there. I have 'services' instead and that shows "the following information services are set up for this profile:" This means that before, you had Outlook installed in Internet Mail Only mode (which has the Accounts menu ite,) and now you have it installed in Corporate/Workgroup mode, which has the Services item instead. If you have up-to-date service packs for Outlook, either mode can work for Internet mail. I prefer C/W mode. "Archive Folders" and there is an option to add internet mail services. Upon attempting to add my accounts I recieve a message stating that "An Account already exists with thtis name. Please enter a unique friendly name." So it seems the accounts are there but I cannot for the life of me figure out how to get outlook to function just with the Internet Mail option for sending and receiving. Please ask me any questions that may clarify as I would dearly like to resume functionality of my Outlook. My deepest thanks to anyone who can assist! Start with a clean mail profile using the Mail applet in Control Panel. -- Brian Tillman [MVP-Outlook] |
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Brian,
Thank you for your response! When you say to start with a clean mail profile using the Mail applet in Control Panel - you mean to enter the account information via going through the control panel and clicking "Show Profiles" then "Add" and filling in the internet mail settings? I am able to do so and can utilize this profile to receive mail. Unfortunately, I use more than one email address and while I can set them all up in the profile to receive in this manner I am still unable to access the "Accounts" option under the "Tools" tab. It is simply not there, still replaced with "Services". Is there a way to get things back to the way they were when Outlook was in Internet Mail Only mode? That is truly what I would like to do. If I need to uninstall/reinstall on the change tab in Microsoft under my add/remove programs icon I will do so, I just need to know what steps to take to be certain Outlook returns in the Internet Mail Only mode when I do. "Brian Tillman [MVP - Outlook]" wrote: Start with a clean mail profile using the Mail applet in Control Panel. -- Brian Tillman [MVP-Outlook] . |
#3
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Nevermind, I was able to find this information online and have remedied the
situation! Thanks for your previous help and have a great day! http://support.microsoft.com/kb/195507 "Ripster" wrote: Brian, Thank you for your response! When you say to start with a clean mail profile using the Mail applet in Control Panel - you mean to enter the account information via going through the control panel and clicking "Show Profiles" then "Add" and filling in the internet mail settings? I am able to do so and can utilize this profile to receive mail. Unfortunately, I use more than one email address and while I can set them all up in the profile to receive in this manner I am still unable to access the "Accounts" option under the "Tools" tab. It is simply not there, still replaced with "Services". Is there a way to get things back to the way they were when Outlook was in Internet Mail Only mode? That is truly what I would like to do. If I need to uninstall/reinstall on the change tab in Microsoft under my add/remove programs icon I will do so, I just need to know what steps to take to be certain Outlook returns in the Internet Mail Only mode when I do. "Brian Tillman [MVP - Outlook]" wrote: Start with a clean mail profile using the Mail applet in Control Panel. -- Brian Tillman [MVP-Outlook] . |
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