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#1
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Outlook crashes when inputting a new contact phone numbers(home, mobile, or
work). Also crashes when selecting tools ( custom). Have reinstalled no joy. |
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#2
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"Howard Daniel" Howard Daniel @discussions.microsoft.com wrote in message
... Outlook crashes when inputting a new contact phone numbers(home, mobile, or work). Also crashes when selecting tools ( custom). Have reinstalled no joy. Have you tried the Inbox Repair Tool (scanpst.exe) or a new mail profile? -- Brian Tillman [MVP-Outlook] |
#3
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![]() Tried the different profile but the inbox repair where is that? "Brian Tillman [MVP - Outlook]" wrote: "Howard Daniel" Howard Daniel @discussions.microsoft.com wrote in message ... Outlook crashes when inputting a new contact phone numbers(home, mobile, or work). Also crashes when selecting tools ( custom). Have reinstalled no joy. Have you tried the Inbox Repair Tool (scanpst.exe) or a new mail profile? -- Brian Tillman [MVP-Outlook] |
#4
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"Howard Daniel" wrote in message
... Tried the different profile but the inbox repair where is that? StartProgramsMicrosoft Office ToolsInbox Repair Tool or StartProgramsMicrosoft OfficeMicrosoft Office ToolsInbox Repair Tool should start it. If you have neither, then it will be %ProgramFIles%\Microsoft Office\Office12\scanpst.exe -- Brian Tillman [MVP-Outlook] |
#5
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Brian, tried that but no joy, I am totally clueless on this one.
Howard "Brian Tillman [MVP - Outlook]" wrote: "Howard Daniel" wrote in message ... Tried the different profile but the inbox repair where is that? StartProgramsMicrosoft Office ToolsInbox Repair Tool or StartProgramsMicrosoft OfficeMicrosoft Office ToolsInbox Repair Tool should start it. If you have neither, then it will be %ProgramFIles%\Microsoft Office\Office12\scanpst.exe -- Brian Tillman [MVP-Outlook] |
#6
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"Howard Daniel" wrote in message
... Brian, tried that but no joy, I am totally clueless on this one. As Yoda said, "There is no try, only do". What do you mean by "tried" and what does "no joy" mean? There is no "no joy" error message in Outlook. if you can't be precise in describing exactly what you did and exactly what resulted, how can anyone help? -- Brian Tillman [MVP-Outlook] |
#7
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Brian, didn't know that you wouldn't understand but here it is, two replies
ago you asked the question "had I tried a different profile or inbox repair" and that is what I was answering to your question. "no joy", "no work" still have the problem" after trying all that you asked about. "Brian Tillman [MVP - Outlook]" wrote: "Howard Daniel" wrote in message ... Brian, tried that but no joy, I am totally clueless on this one. As Yoda said, "There is no try, only do". What do you mean by "tried" and what does "no joy" mean? There is no "no joy" error message in Outlook. if you can't be precise in describing exactly what you did and exactly what resulted, how can anyone help? -- Brian Tillman [MVP-Outlook] |
#8
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"Howard Daniel" wrote in message
... Brian, didn't know that you wouldn't understand but here it is, two replies ago you asked the question "had I tried a different profile or inbox repair" and that is what I was answering to your question. "no joy", "no work" still have the problem" after trying all that you asked about. I know that, but you don't state what happened when you tried. Did you get any error messages? Describe how you created the mail profile so I can know that did it correctly. Did the scanpst execution run without errors? -- Brian Tillman [MVP-Outlook] -- Brian Tillman [MVP-Outlook] |
#9
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Brian, when I created a new profile I received no error messages, and when
I ran the inbox repair there were errors and did repair without any error messanges and still all the discrepancies previously stated are still there. Howard "Brian Tillman [MVP - Outlook]" wrote: "Howard Daniel" wrote in message ... Brian, didn't know that you wouldn't understand but here it is, two replies ago you asked the question "had I tried a different profile or inbox repair" and that is what I was answering to your question. "no joy", "no work" still have the problem" after trying all that you asked about. I know that, but you don't state what happened when you tried. Did you get any error messages? Describe how you created the mail profile so I can know that did it correctly. Did the scanpst execution run without errors? -- Brian Tillman [MVP-Outlook] -- Brian Tillman [MVP-Outlook] |
#10
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"Howard Daniel" wrote in message
... Brian, when I created a new profile I received no error messages, and when I ran the inbox repair there were errors and did repair without any error messanges and still all the discrepancies previously stated are still there. For some reason you won't describe how you created the profile and connected your PST to it, so I'm sorry, i can't help because I have no idea what you actually did. -- Brian Tillman [MVP-Outlook] |
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