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outlook 2007 crashes when inputting new contacts



 
 
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  #1  
Old October 28th 08, 09:28 PM posted to microsoft.public.outlook.installation
Howard Daniel
external usenet poster
 
Posts: 1
Default outlook 2007 crashes when inputting new contacts

Outlook crashes when inputting a new contact phone numbers(home, mobile, or
work). Also crashes when selecting tools ( custom). Have reinstalled no joy.
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  #2  
Old October 28th 08, 11:08 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default outlook 2007 crashes when inputting new contacts

"Howard Daniel" Howard Daniel @discussions.microsoft.com wrote in message
...

Outlook crashes when inputting a new contact phone numbers(home, mobile,
or
work). Also crashes when selecting tools ( custom). Have reinstalled no
joy.


Have you tried the Inbox Repair Tool (scanpst.exe) or a new mail profile?
--
Brian Tillman [MVP-Outlook]

  #3  
Old November 1st 08, 03:53 PM posted to microsoft.public.outlook.installation
Howard Daniel[_2_]
external usenet poster
 
Posts: 5
Default outlook 2007 crashes when inputting new contacts


Tried the different profile but the inbox repair where is that?



"Brian Tillman [MVP - Outlook]" wrote:

"Howard Daniel" Howard Daniel @discussions.microsoft.com wrote in message
...

Outlook crashes when inputting a new contact phone numbers(home, mobile,
or
work). Also crashes when selecting tools ( custom). Have reinstalled no
joy.


Have you tried the Inbox Repair Tool (scanpst.exe) or a new mail profile?
--
Brian Tillman [MVP-Outlook]


  #4  
Old November 3rd 08, 02:10 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default outlook 2007 crashes when inputting new contacts

"Howard Daniel" wrote in message
...

Tried the different profile but the inbox repair where is that?


StartProgramsMicrosoft Office ToolsInbox Repair Tool or
StartProgramsMicrosoft OfficeMicrosoft Office ToolsInbox Repair Tool
should start it. If you have neither, then it will be
%ProgramFIles%\Microsoft Office\Office12\scanpst.exe
--
Brian Tillman [MVP-Outlook]

  #5  
Old November 18th 08, 10:51 PM posted to microsoft.public.outlook.installation
Howard Daniel[_2_]
external usenet poster
 
Posts: 5
Default outlook 2007 crashes when inputting new contacts

Brian, tried that but no joy, I am totally clueless on this one.


Howard



"Brian Tillman [MVP - Outlook]" wrote:

"Howard Daniel" wrote in message
...

Tried the different profile but the inbox repair where is that?


StartProgramsMicrosoft Office ToolsInbox Repair Tool or
StartProgramsMicrosoft OfficeMicrosoft Office ToolsInbox Repair Tool
should start it. If you have neither, then it will be
%ProgramFIles%\Microsoft Office\Office12\scanpst.exe
--
Brian Tillman [MVP-Outlook]


  #6  
Old November 19th 08, 03:08 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default outlook 2007 crashes when inputting new contacts

"Howard Daniel" wrote in message
...

Brian, tried that but no joy, I am totally clueless on this one.


As Yoda said, "There is no try, only do". What do you mean by "tried" and
what does "no joy" mean? There is no "no joy" error message in Outlook. if
you can't be precise in describing exactly what you did and exactly what
resulted, how can anyone help?
--
Brian Tillman [MVP-Outlook]

  #7  
Old November 19th 08, 11:21 PM posted to microsoft.public.outlook.installation
Howard Daniel[_2_]
external usenet poster
 
Posts: 5
Default outlook 2007 crashes when inputting new contacts

Brian, didn't know that you wouldn't understand but here it is, two replies
ago you asked the question "had I tried a different profile or inbox repair"
and that is what I was answering to your question. "no joy", "no work" still
have the problem" after trying all that you asked about.

"Brian Tillman [MVP - Outlook]" wrote:

"Howard Daniel" wrote in message
...

Brian, tried that but no joy, I am totally clueless on this one.


As Yoda said, "There is no try, only do". What do you mean by "tried" and
what does "no joy" mean? There is no "no joy" error message in Outlook. if
you can't be precise in describing exactly what you did and exactly what
resulted, how can anyone help?
--
Brian Tillman [MVP-Outlook]


  #8  
Old November 20th 08, 03:10 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default outlook 2007 crashes when inputting new contacts

"Howard Daniel" wrote in message
...

Brian, didn't know that you wouldn't understand but here it is, two
replies
ago you asked the question "had I tried a different profile or inbox
repair"
and that is what I was answering to your question. "no joy", "no work"
still
have the problem" after trying all that you asked about.


I know that, but you don't state what happened when you tried. Did you get
any error messages? Describe how you created the mail profile so I can know
that did it correctly. Did the scanpst execution run without errors?
--
Brian Tillman [MVP-Outlook]
--
Brian Tillman [MVP-Outlook]

  #9  
Old November 20th 08, 03:48 PM posted to microsoft.public.outlook.installation
Howard Daniel[_2_]
external usenet poster
 
Posts: 5
Default outlook 2007 crashes when inputting new contacts

Brian, when I created a new profile I received no error messages, and when
I ran the inbox repair there were errors and did repair without any error
messanges and still all the discrepancies previously stated are still there.


Howard

"Brian Tillman [MVP - Outlook]" wrote:

"Howard Daniel" wrote in message
...

Brian, didn't know that you wouldn't understand but here it is, two
replies
ago you asked the question "had I tried a different profile or inbox
repair"
and that is what I was answering to your question. "no joy", "no work"
still
have the problem" after trying all that you asked about.


I know that, but you don't state what happened when you tried. Did you get
any error messages? Describe how you created the mail profile so I can know
that did it correctly. Did the scanpst execution run without errors?
--
Brian Tillman [MVP-Outlook]
--
Brian Tillman [MVP-Outlook]


  #10  
Old November 20th 08, 09:33 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default outlook 2007 crashes when inputting new contacts

"Howard Daniel" wrote in message
...

Brian, when I created a new profile I received no error messages, and
when
I ran the inbox repair there were errors and did repair without any error
messanges and still all the discrepancies previously stated are still
there.


For some reason you won't describe how you created the profile and connected
your PST to it, so I'm sorry, i can't help because I have no idea what you
actually did.
--
Brian Tillman [MVP-Outlook]

 




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