Hello,

I have purchased a new laptop that is running Vista and the MS Office 2003 suite of products including Outlook 2003. I intend to use this computer in the place of a desktop computer running the MS Windows XP operating system and where we have been using OE6.

I have been trying to transfer the mail messages from the old computer using the procedure outlined in the following MS website:

http://office.microsoft.com/en-us/ou...CL100626971033.

Briefly this procedure asks that you locate the Outlook Express folder where the mail files are stored, copy the folder into a transfer device, copy the folder onto the new computer, and use the Outlook 2003 import function to bring the mail into Outlook express 2003.

I have successfully located the OE folder on the old computer and transferred it to the new computer. My problem is that when I run the import procedure from within Outlook 2003 on the new computer I consistently get the following message: 'The mail folder could not be opened. If another application is using this file please close it and try again.' This stops the import process and I'm stuck.

Does anyone know a way to fix this problem?

Thanks.

lbru

With apologies to members of the forum, I think I have found that a good part of the current problem results from my own stupidity.

I failed to note in the instructions provided in the web site that I cited in my original posting that I needed to first run Outlook Express on the new computer before trying to import the files into Outlook 2003.

I have now gone to the Vista machine and have run Windows Mail that I presume replaces OE6 in the new OS and have been able to import the OE6 files.

I'm now working on the step to export from Windows Mail to Outlook 2003.

Regards,

lbru

This newsgroup is for Outlook a part of Office.

You might want to repost this to the Outlook Express newsgroup

news://msnews.microsoft.com/microsof...xpress.general


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"lbru" wrote in message ...

Hello,

I have purchased a new laptop that is running Vista and the MS Office
2003 suite of products including Outlook 2003. I intend to use this
computer in the place of a desktop computer running the MS Windows XP
operating system and where we have been using OE6.

I have been trying to transfer the mail messages from the old computer
using the procedure outlined in the following MS website:

http://tinyurl.com/uaz68.

Briefly this procedure asks that you locate the Outlook Express folder
where the mail files are stored, copy the folder into a transfer
device, copy the folder onto the new computer, and use the Outlook 2003
import function to bring the mail into Outlook express 2003.

I have successfully located the OE folder on the old computer and
transferred it to the new computer. My problem is that when I run the
import procedure from within Outlook 2003 on the new computer I
consistently get the following message: 'The mail folder could not be
opened. If another application is using this file please close it and
try again.' This stops the import process and I'm stuck.

Does anyone know a way to fix this problem?

Thanks.

lbru




--
lbru

You have to make the OE msg store available in Windows Mail on the Vista PC,
before you can then export from Mail to Outlook (OL has to be configured)

"lbru" wrote in message
...

Hello,

I have purchased a new laptop that is running Vista and the MS Office
2003 suite of products including Outlook 2003. I intend to use this
computer in the place of a desktop computer running the MS Windows XP
operating system and where we have been using OE6.

I have been trying to transfer the mail messages from the old computer
using the procedure outlined in the following MS website:

http://tinyurl.com/uaz68.

Briefly this procedure asks that you locate the Outlook Express folder
where the mail files are stored, copy the folder into a transfer
device, copy the folder onto the new computer, and use the Outlook 2003
import function to bring the mail into Outlook express 2003.

I have successfully located the OE folder on the old computer and
transferred it to the new computer. My problem is that when I run the
import procedure from within Outlook 2003 on the new computer I
consistently get the following message: 'The mail folder could not be
opened. If another application is using this file please close it and
try again.' This stops the import process and I'm stuck.

Does anyone know a way to fix this problem?

Thanks.

lbru




--
lbru

"lbru" wrote in message
...

I have purchased a new laptop that is running Vista and the MS Office
2003 suite of products including Outlook 2003. I intend to use this
computer in the place of a desktop computer running the MS Windows XP
operating system and where we have been using OE6.

I have been trying to transfer the mail messages from the old computer
using the procedure outlined in the following MS website:

http://tinyurl.com/uaz68.

Briefly this procedure asks that you locate the Outlook Express folder
where the mail files are stored, copy the folder into a transfer
device, copy the folder onto the new computer, and use the Outlook 2003
import function to bring the mail into Outlook express 2003.

There is no such thing as "Outlook Express 2003". Moreover, on Vista,
OutlookExpress doesn't exist. Instead you have Windows Mail.

I have successfully located the OE folder on the old computer and
transferred it to the new computer. My problem is that when I run the
import procedure from within Outlook 2003 on the new computer I
consistently get the following message: 'The mail folder could not be
opened. If another application is using this file please close it and
try again.' This stops the import process and I'm stuck.

Not that you have the contents of the OE data store on the Vista machine,
start WIndows Mail and import the data into Windows Mail. Use the
Maintenance tab on ToolsOptions to import the DBX files. Once they're in
WM, you can then export the messages to Outlook with FileExportMessages.
Since you didn't also transfer your Windows Address Book (WAB) file, you
won't have any contacts in Windows Mail to bring into Outlook.
--
Brian Tillman [MVP-Outlook]