I installed Outlook 2003 professional, then applied SP3, then installed
Business Contact Manager. I use XP professional SP2. I could not get BCM to
work so installed BCM SP4. Now I see two versions:
[1] "C:\Program Files\Microsoft Office\OFFICE11\Business Contact Manager",
[2] "C:\Program Files\Microsoft Small Business\Business Contact Manager".

Under Control Panel Add or Remove Programs I show the following products
installed:
- Business Contact Manager for Outlook 2003, size 147mb, version 1.0.2002.1
- Microsoft Office Outlook 2003 with Business Contact Manager Update size
261mb, version 2.0.5324.0.
- Service Pack 3 for Business Contact Manager Update and Small Business
Accounting.

Clearly I have 2 versions installed, but what I don't understand is why
version [2] did not install under OFFICE11 to replace version 1. I tried
everything I read in this and other newsgroups but cannot get this thing to
work. A typical session might go:

1.. Outlook 2003 opens.
2.. BCM startup wizard opens.
3.. Do you want to use BCM? Yes - Next
4.. Select a database (already installed)
5.. Wait..
6.. Business Contact Manager for Outlook could not find the database you
are looking for.
7.. Switch to Create a Database - Next
8.. Creating new database..
9.. Database creation was unsuccessful.
10.. Cancel Wizard.
11.. Did a scan of all BCM databases on my PC with intent to delete all
those I found.
12.. Tried creating new database again
13.. Database creation was unsuccessful. Logged off Outlook 2003 and
logged back in again.
14.. Create new database through the Wizard.
15.. Database creation was unsuccessful.
Any help will be greatly appreciated. Thanks.

ChristianC