Thanks, Milly. I have now reposted to microsoft.public.outlook.bcm under the
title "Unable to finalize BCM installation"

"Milly Staples [MVP - Outlook]" wrote:

Probably best posted to microsoft.public.outlook.bcm - that is where folks who use the program actually hang out.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Christian Courvoisier asked:

| I installed Outlook 2003 professional, then applied SP3, then
| installed Business Contact Manager. I use XP professional SP2. I
| could not get BCM to work so installed BCM SP4. Now I see two
| versions: [1] "C:\Program Files\Microsoft Office\OFFICE11\Business
| Contact Manager", [2] "C:\Program Files\Microsoft Small
| Business\Business Contact Manager".
|
| Under Control Panel Add or Remove Programs I show the following
| products installed:
| - Business Contact Manager for Outlook 2003, size 147mb, version
| 1.0.2002.1
| - Microsoft Office Outlook 2003 with Business Contact Manager Update
| size 261mb, version 2.0.5324.0.
| - Service Pack 3 for Business Contact Manager Update and Small
| Business Accounting.
|
| Clearly I have 2 versions installed, but what I don't understand is
| why version [2] did not install under OFFICE11 to replace version 1.
| I tried everything I read in this and other newsgroups but cannot get
| this thing to work. A typical session might go:
|
| 1.. Outlook 2003 opens.
| 2.. BCM startup wizard opens.
| 3.. Do you want to use BCM? Yes - Next
| 4.. Select a database (already installed)
| 5.. Wait..
| 6.. Business Contact Manager for Outlook could not find the database
| you are looking for.
| 7.. Switch to Create a Database - Next
| 8.. Creating new database..
| 9.. Database creation was unsuccessful.
| 10.. Cancel Wizard.
| 11.. Did a scan of all BCM databases on my PC with intent to delete
| all those I found.
| 12.. Tried creating new database again
| 13.. Database creation was unsuccessful. Logged off Outlook 2003 and
| logged back in again.
| 14.. Create new database through the Wizard.
| 15.. Database creation was unsuccessful.
| Any help will be greatly appreciated. Thanks.
|
| ChristianC