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Outlook 2007 runs slow after install



 
 
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  #1  
Old April 11th 07, 05:08 AM posted to microsoft.public.outlook.installation
Nate
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Posts: 47
Default Outlook 2007 runs slow after install

I upgraded my wife's 6 mos old Dell Inspiron laptop (1.66GHz Intel Core, 1 Gb
RAM) to Vista (works great). I added standalone Outlook 2007. Install went
fine but when I open Outlook, everything runs super slow. I press read a
message and there is a 10 sec lag and the little blue spinning wheel before
the message is selected. Meanwhile, at the top where it saya Inbox-
Microsoft Outlook, a "not responding" briefly appears before the message is
selected.
I ran MS Office Troubleshhoot and the Repair portion from the install disk
but there was no change. I was going to Uninstall & Reinstall but was afraid
of losing Outlook my data. Any ideas?

thanks Nate
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  #2  
Old April 11th 07, 04:50 PM posted to microsoft.public.outlook.installation
Brian Tillman
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Posts: 17,452
Default Outlook 2007 runs slow after install

nate wrote:

I upgraded my wife's 6 mos old Dell Inspiron laptop (1.66GHz Intel
Core, 1 Gb RAM) to Vista (works great). I added standalone Outlook
2007. Install went fine but when I open Outlook, everything runs
super slow. I press read a message and there is a 10 sec lag and the
little blue spinning wheel before the message is selected. Meanwhile,
at the top where it saya Inbox- Microsoft Outlook, a "not responding"
briefly appears before the message is selected.
I ran MS Office Troubleshhoot and the Repair portion from the install
disk but there was no change. I was going to Uninstall & Reinstall
but was afraid of losing Outlook my data. Any ideas?


See if this helps: http://www.slipstick.com/outlook/ol2007/slow.htm
--
Brian Tillman
  #3  
Old April 11th 07, 07:40 PM posted to microsoft.public.outlook.installation
Nate
external usenet poster
 
Posts: 47
Default Outlook 2007 runs slow after install

Thanks Brian....I've been on with Outlook 2007 tech support. Create NEW USER
and import data solved the problems

"Brian Tillman" wrote:

nate wrote:

I upgraded my wife's 6 mos old Dell Inspiron laptop (1.66GHz Intel
Core, 1 Gb RAM) to Vista (works great). I added standalone Outlook
2007. Install went fine but when I open Outlook, everything runs
super slow. I press read a message and there is a 10 sec lag and the
little blue spinning wheel before the message is selected. Meanwhile,
at the top where it saya Inbox- Microsoft Outlook, a "not responding"
briefly appears before the message is selected.
I ran MS Office Troubleshhoot and the Repair portion from the install
disk but there was no change. I was going to Uninstall & Reinstall
but was afraid of losing Outlook my data. Any ideas?


See if this helps: http://www.slipstick.com/outlook/ol2007/slow.htm
--
Brian Tillman

  #4  
Old April 11th 07, 08:01 PM posted to microsoft.public.outlook.installation
Brian Tillman
external usenet poster
 
Posts: 17,452
Default Outlook 2007 runs slow after install

nate wrote:

Thanks Brian....I've been on with Outlook 2007 tech support. Create
NEW USER and import data solved the problems


NEVER import data into Outlook, if you have a PST already.
--
Brian Tillman
  #5  
Old April 12th 07, 04:46 PM posted to microsoft.public.outlook.installation
Nate
external usenet poster
 
Posts: 47
Default Outlook 2007 runs slow after install


Well, as it turned out, after a 2.5 hr tech support session where a tech
took over my computer, it's still not solved. I guess the problem reoccurred
when they imported my data. With a new profile, everything was working fine.
So how do I retreive my contact and Calendar lists?

thanks Nate
"Brian Tillman" wrote:

nate wrote:

Thanks Brian....I've been on with Outlook 2007 tech support. Create
NEW USER and import data solved the problems


NEVER import data into Outlook, if you have a PST already.
--
Brian Tillman

  #6  
Old April 12th 07, 11:08 PM posted to microsoft.public.outlook.installation
Nate
external usenet poster
 
Posts: 47
Default Outlook 2007 runs slow after install

Part 2 of Tech Support totally solved it. It turned out that I needed to
uninstall MS Office 2002 because there was a conflict between Outlook 2002
and Outlook 2007. We also uninstalled the remnants of Norton Internet
Security (Live Update, etc). You have to go to Symantecs website to
downloaded the Uninistall Agent as Control PanelPrograms & Features would
not uninstall these remnants

Nate

"nate" wrote:


Well, as it turned out, after a 2.5 hr tech support session where a tech
took over my computer, it's still not solved. I guess the problem reoccurred
when they imported my data. With a new profile, everything was working fine.
So how do I retreive my contact and Calendar lists?

thanks Nate
"Brian Tillman" wrote:

nate wrote:

Thanks Brian....I've been on with Outlook 2007 tech support. Create
NEW USER and import data solved the problems


NEVER import data into Outlook, if you have a PST already.
--
Brian Tillman

 




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