I installed Windows XP SP2 (I am running XP Professional) and now my
Outlook Express is very slow to display messages in the preview pane.
It takes a minimum of 20 seconds to display after the message is
highlighted in the messge list pane.

Before I installed SP2, it was fast, almost instantaneous. When I
uninstall SP2 it becomes fast again. I have rebooted numerous times,
done a virus scan and spy scan, and have also manually compacted all
the folders.

I have the same slow Outlook Express display problem on my laptop which
came with Windows XP Professional SP2 already loaded on it by the OEM.

Can anybody give me advice about how to fix this?

Run a Defrag first and reboot. If that does not help, was your anti-virus
program running when you downloaded SP2? It can prevent a clean install.

Remove SP2 and download it again with your anti-virus turned off.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"dsn" wrote in message
ups.com...
I installed Windows XP SP2 (I am running XP Professional) and now my
Outlook Express is very slow to display messages in the preview pane.
It takes a minimum of 20 seconds to display after the message is
highlighted in the messge list pane.

Before I installed SP2, it was fast, almost instantaneous. When I
uninstall SP2 it becomes fast again. I have rebooted numerous times,
done a virus scan and spy scan, and have also manually compacted all
the folders.

I have the same slow Outlook Express display problem on my laptop which
came with Windows XP Professional SP2 already loaded on it by the OEM.

Can anybody give me advice about how to fix this?

Thanks, I will try it. I am running Norton Internet Security 2006. It
has seven settings that are turned on, Security, Outbreak Alert,
Personal Firewall, Intrusion Prevention, Norton Anti-virus, Security
Inspector, and Privacy Control.

Do I just have to turn off the anti-virus portion of it?

DSN
----------------------------------------------------
Bruce Hagen wrote:
Run a Defrag first and reboot. If that does not help, was your anti-virus
program running when you downloaded SP2? It can prevent a clean install.

Remove SP2 and download it again with your anti-virus turned off.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"dsn" wrote in message
ups.com...
I installed Windows XP SP2 (I am running XP Professional) and now my
Outlook Express is very slow to display messages in the preview pane.
It takes a minimum of 20 seconds to display after the message is
highlighted in the messge list pane.

Before I installed SP2, it was fast, almost instantaneous. When I
uninstall SP2 it becomes fast again. I have rebooted numerous times,
done a virus scan and spy scan, and have also manually compacted all
the folders.

I have the same slow Outlook Express display problem on my laptop which
came with Windows XP Professional SP2 already loaded on it by the OEM.

Can anybody give me advice about how to fix this?

Personally, I would get rid of Norton completely. It causes all sorts of
problems with OE, but that's another story.

Yes. Just turn off the anti-virus.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"dsn" wrote in message
oups.com...
Thanks, I will try it. I am running Norton Internet Security 2006. It
has seven settings that are turned on, Security, Outbreak Alert,
Personal Firewall, Intrusion Prevention, Norton Anti-virus, Security
Inspector, and Privacy Control.

Do I just have to turn off the anti-virus portion of it?

DSN
----------------------------------------------------
Bruce Hagen wrote:
Run a Defrag first and reboot. If that does not help, was your anti-virus
program running when you downloaded SP2? It can prevent a clean install.

Remove SP2 and download it again with your anti-virus turned off.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"dsn" wrote in message
ups.com...
I installed Windows XP SP2 (I am running XP Professional) and now my
Outlook Express is very slow to display messages in the preview pane.
It takes a minimum of 20 seconds to display after the message is
highlighted in the messge list pane.

Before I installed SP2, it was fast, almost instantaneous. When I
uninstall SP2 it becomes fast again. I have rebooted numerous times,
done a virus scan and spy scan, and have also manually compacted all
the folders.

I have the same slow Outlook Express display problem on my laptop which
came with Windows XP Professional SP2 already loaded on it by the OEM.

Can anybody give me advice about how to fix this?

"dsn" wrote in message
ups.com...
I installed Windows XP SP2 (I am running XP Professional) and now my
Outlook Express is very slow to display messages in the preview pane.
It takes a minimum of 20 seconds to display after the message is
highlighted in the messge list pane.

Before I installed SP2, it was fast, almost instantaneous. When I
uninstall SP2 it becomes fast again. I have rebooted numerous times,
done a virus scan and spy scan, and have also manually compacted all
the folders.

I have the same slow Outlook Express display problem on my laptop which
came with Windows XP Professional SP2 already loaded on it by the OEM.

Can anybody give me advice about how to fix this?


Move all messages out of the Inbox to user created folders.
Compact the Inbox.
Turn off email scanning in your anti-virus.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Please reply in newsgroup. Do NOT send email.