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Outlook 2003 archive files losing emails



 
 
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  #1  
Old May 31st 06, 10:39 PM posted to microsoft.public.outlook.installation
Duncan
external usenet poster
 
Posts: 8
Default Outlook 2003 archive files losing emails

I have two users that have been archiving to reduce their Exchange enabled
mailbox size. One has a 555000 kb folder size and the other has a 1850000 kb
folder size. Both are losing emails from various folders in the archive. I
have checked the posts here, and they are using the new version of file
format, i.e. the Unicode version.

Per KB832925 I checked for the Registry Entries that govern MaxFileSize in
the noted reg path
HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Outlook\PST but
after \policies\Microsoft the \Office\11.0\Outlook\PST path doesn't exist.

Any ideas about how to continue to troubleshoot this issue?

Many thanks,
Duncan Pope


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  #2  
Old May 31st 06, 10:49 PM posted to microsoft.public.outlook.installation
Sue Mosher [MVP-Outlook]
external usenet poster
 
Posts: 11,651
Default Outlook 2003 archive files losing emails

Do they have their archive folders also set up for AutoArchive? Not a good idea.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Duncan" wrote in message ...
I have two users that have been archiving to reduce their Exchange enabled
mailbox size. One has a 555000 kb folder size and the other has a 1850000 kb
folder size. Both are losing emails from various folders in the archive. I
have checked the posts here, and they are using the new version of file
format, i.e. the Unicode version.

Per KB832925 I checked for the Registry Entries that govern MaxFileSize in
the noted reg path
HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Outlook\PST but
after \policies\Microsoft the \Office\11.0\Outlook\PST path doesn't exist.

Any ideas about how to continue to troubleshoot this issue?

Many thanks,
Duncan Pope


  #3  
Old May 31st 06, 11:15 PM posted to microsoft.public.outlook.installation
Duncan
external usenet poster
 
Posts: 8
Default Outlook 2003 archive files losing emails

Hmm. Ok, so if I understand correctly, the Auto-Archive setting is universal
for all folders in Outlook. I have shut Auto-Archive off on the affected
users. I hope that this will solve the problem.

How may I automate archiving for everything except the Archive folders?

Thanks for your help! It is really appreciated.

Duncan

"Sue Mosher [MVP-Outlook]" wrote:

Do they have their archive folders also set up for AutoArchive? Not a good idea.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Duncan" wrote in message ...
I have two users that have been archiving to reduce their Exchange enabled
mailbox size. One has a 555000 kb folder size and the other has a 1850000 kb
folder size. Both are losing emails from various folders in the archive. I
have checked the posts here, and they are using the new version of file
format, i.e. the Unicode version.

Per KB832925 I checked for the Registry Entries that govern MaxFileSize in
the noted reg path
HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Outlook\PST but
after \policies\Microsoft the \Office\11.0\Outlook\PST path doesn't exist.

Any ideas about how to continue to troubleshoot this issue?

Many thanks,
Duncan Pope



  #4  
Old June 5th 06, 04:07 PM posted to microsoft.public.outlook.installation
Sue Mosher [MVP-Outlook]
external usenet poster
 
Posts: 11,651
Default Outlook 2003 archive files losing emails

There's no automation involved. Each folder can have its own autoarchive settings.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Duncan" wrote in message ...
Hmm. Ok, so if I understand correctly, the Auto-Archive setting is universal
for all folders in Outlook. I have shut Auto-Archive off on the affected
users. I hope that this will solve the problem.

How may I automate archiving for everything except the Archive folders?

Thanks for your help! It is really appreciated.

Duncan

"Sue Mosher [MVP-Outlook]" wrote:

Do they have their archive folders also set up for AutoArchive? Not a good idea.



"Duncan" wrote in message ...
I have two users that have been archiving to reduce their Exchange enabled
mailbox size. One has a 555000 kb folder size and the other has a 1850000 kb
folder size. Both are losing emails from various folders in the archive. I
have checked the posts here, and they are using the new version of file
format, i.e. the Unicode version.

Per KB832925 I checked for the Registry Entries that govern MaxFileSize in
the noted reg path
HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Outlook\PST but
after \policies\Microsoft the \Office\11.0\Outlook\PST path doesn't exist.

Any ideas about how to continue to troubleshoot this issue?

Many thanks,
Duncan Pope



 




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