Hi Everyone:

Thus far, I am only a wannabe new user. I am not able to even get Outlook
2007 installed because every time I try, I receive the following message:

Error 1406. Setup cannot write the value to the registry key
\sketchObj.SketchInk. Verify that you have sufficient permissions to access
the registry or contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS see
C:\Users\Edward~1\AppData\Local\Temp\Setup 00000408\PSS10R,CHM

and then the installation stops and has to be aborted before I can continue
with anything. I am really frustrated. I am also getting very disappointed
with Microsoft support. The fact that I am able to install this program on
my XP desktop but not on my VISTA laptop means to me that there is a problem
(among many others) with VISTA. Now Microsoft imagines that I am going to go
out and purchase Windows 7?

Please help.

Thanks,

Ed

See http://support.microsoft.com/kb/838687

For next time; don't multipost your question but crosspost instead.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Ed" wrote in message
...
Hi Everyone:

Thus far, I am only a wannabe new user. I am not able to even get Outlook
2007 installed because every time I try, I receive the following message:

Error 1406. Setup cannot write the value to the registry key
\sketchObj.SketchInk. Verify that you have sufficient permissions to
access
the registry or contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS see
C:\Users\Edward~1\AppData\Local\Temp\Setup 00000408\PSS10R,CHM

and then the installation stops and has to be aborted before I can
continue
with anything. I am really frustrated. I am also getting very
disappointed
with Microsoft support. The fact that I am able to install this program
on
my XP desktop but not on my VISTA laptop means to me that there is a
problem
(among many others) with VISTA. Now Microsoft imagines that I am going to
go
out and purchase Windows 7?

Please help.

Thanks,

Ed