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#1
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I guess I never learn. I tested Outlook 2010, having installed Office
2010 beta and indicating that I wanted to leave all prior Office programs available, and ran into multiple already documented problems such as send/receive lock ups, multiple copies of emails, etc. So I removed Office 2010, including Outlook 2010, and then found that Outlook 2007 was missing, so I reinstalled it from my original Office 2007 disk. It is now on my system. However, here's what happens when I try to start it: 1) I get the error message that "Either there is no default emai client or the current mail client cannot fulfill the messaging request. Please run Outllok and set is as teh default mail client." Well, since I can't run Outlook, how the hell am I supposed to run it to set it? So I hit the OK button because there is nothing else to do. Then, 2) I get another error message that states "The mail profile "Outlook" was created with a newer version of Outlook and might contain information that is not compatiable with your current Outlook version. If you experience problems with this profile you can create a new profile. In Windows Control Panel, open Mail, then click Show Profiles, then click Add." So I click OK so that I can go check that out but after clicking OK, 3) I get another error message that states "Cannot open your default email folders. An unexpected error has occurred. MAPI was unable to load the information service mspst.dll. Be sure the service is correctly installed and configured." What this means, I do not know. I click OK and Outlook fully closes. Next step, I go to the Windows Control Panel and open Mail. My Outlook profile is in there with all my mail accounts and data files but since 07 doesn't like that, I add a new one. I successfully set up an email account under the new profile but am unable to add my existing Outlook.pst file as a data file, nor can I just make up a new one, so I am stuck here because even with using the new profile I created I cannot open Outlook 07 without there being a data file. So, I have at least two problems: 1) if I am having to start over, how do I create a new data file or, better yet, use my old one; 2) I really need to keep all my old settings and ALL my old email, so I really want to revert to where I was. How do I do this. I'm multiple hours into this and continue to dream about getting a MAC. |
#2
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So when you create a new Profile (not copied old) what happens when you try
to add a new data file, is the option not available? "TiChNi" wrote in message ... I guess I never learn. I tested Outlook 2010, having installed Office 2010 beta and indicating that I wanted to leave all prior Office programs available, and ran into multiple already documented problems such as send/receive lock ups, multiple copies of emails, etc. So I removed Office 2010, including Outlook 2010, and then found that Outlook 2007 was missing, so I reinstalled it from my original Office 2007 disk. It is now on my system. However, here's what happens when I try to start it: 1) I get the error message that "Either there is no default emai client or the current mail client cannot fulfill the messaging request. Please run Outllok and set is as teh default mail client." Well, since I can't run Outlook, how the hell am I supposed to run it to set it? So I hit the OK button because there is nothing else to do. Then, 2) I get another error message that states "The mail profile "Outlook" was created with a newer version of Outlook and might contain information that is not compatiable with your current Outlook version. If you experience problems with this profile you can create a new profile. In Windows Control Panel, open Mail, then click Show Profiles, then click Add." So I click OK so that I can go check that out but after clicking OK, 3) I get another error message that states "Cannot open your default email folders. An unexpected error has occurred. MAPI was unable to load the information service mspst.dll. Be sure the service is correctly installed and configured." What this means, I do not know. I click OK and Outlook fully closes. Next step, I go to the Windows Control Panel and open Mail. My Outlook profile is in there with all my mail accounts and data files but since 07 doesn't like that, I add a new one. I successfully set up an email account under the new profile but am unable to add my existing Outlook.pst file as a data file, nor can I just make up a new one, so I am stuck here because even with using the new profile I created I cannot open Outlook 07 without there being a data file. So, I have at least two problems: 1) if I am having to start over, how do I create a new data file or, better yet, use my old one; 2) I really need to keep all my old settings and ALL my old email, so I really want to revert to where I was. How do I do this. I'm multiple hours into this and continue to dream about getting a MAC. |
#3
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Correct. When I browse I see the old one and it won't accept it; when
I type in a new name to start a new one it doesn't allow it either. On Nov 29, 8:50*pm, "DL" wrote: So when you create a new Profile (not copied old) what happens when you try to add a new data file, is the option not available? |
#4
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"TiChNi" wrote in message
... Correct. When I browse I see the old one and it won't accept it; when I type in a new name to start a new one it doesn't allow it either. Define "doesn't allow." Exact error text, please. -- Brian Tillman [MVP-Outlook] |
#5
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I had the exact same problems and fixed it.
First things first, your Number 3) as once that is fixed, you can at least run Outlook. I solved it by reinstalling Outlook, and choosing some of the options that were Red X'd out. (Something like mapi services, etc.) Hmm, since it is totally confusing, I just fired up the install for Office off the DVD to check it out: Do the Add/Remove programs, expand the Microsoft Office Outlook section, and under Outlook Messaging Components expand those and expand the Outlook Mapi Service Providers, then get rid of the X's. (Click on the little drop down arrow, and choose Run from my Computer.) Hell, I just got rid of all the red X's just in case, but I assume the only ones you need are the above. I HATE the install program. I really don't think they could have made it more confusing if they tried. As to "The mail profile "Outlook" ... problem, I have not been able to figure it out, and am reluctant to delete the profile and redo the account settings. I know I can not copy the profile and use it without the error, and if I remember correctly, even trying to do a new profile gives me a similar error. I am just clicking OK and getting used to it. Good luck. "TiChNi" wrote: I guess I never learn. I tested Outlook 2010, having installed Office 2010 beta and indicating that I wanted to leave all prior Office programs available, and ran into multiple already documented problems such as send/receive lock ups, multiple copies of emails, etc. So I removed Office 2010, including Outlook 2010, and then found that Outlook 2007 was missing, so I reinstalled it from my original Office 2007 disk. It is now on my system. However, here's what happens when I try to start it: 1) I get the error message that "Either there is no default emai client or the current mail client cannot fulfill the messaging request. Please run Outllok and set is as teh default mail client." Well, since I can't run Outlook, how the hell am I supposed to run it to set it? So I hit the OK button because there is nothing else to do. Then, 2) I get another error message that states "The mail profile "Outlook" was created with a newer version of Outlook and might contain information that is not compatiable with your current Outlook version. If you experience problems with this profile you can create a new profile. In Windows Control Panel, open Mail, then click Show Profiles, then click Add." So I click OK so that I can go check that out but after clicking OK, 3) I get another error message that states "Cannot open your default email folders. An unexpected error has occurred. MAPI was unable to load the information service mspst.dll. Be sure the service is correctly installed and configured." What this means, I do not know. I click OK and Outlook fully closes. Next step, I go to the Windows Control Panel and open Mail. My Outlook profile is in there with all my mail accounts and data files but since 07 doesn't like that, I add a new one. I successfully set up an email account under the new profile but am unable to add my existing Outlook.pst file as a data file, nor can I just make up a new one, so I am stuck here because even with using the new profile I created I cannot open Outlook 07 without there being a data file. So, I have at least two problems: 1) if I am having to start over, how do I create a new data file or, better yet, use my old one; 2) I really need to keep all my old settings and ALL my old email, so I really want to revert to where I was. How do I do this. I'm multiple hours into this and continue to dream about getting a MAC. . |
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