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Will un- & reinstalling Outlook'03 delete email & addresses?



 
 
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  #1  
Old October 20th 09, 11:54 PM posted to microsoft.public.outlook
Marawaka
external usenet poster
 
Posts: 1
Default Will un- & reinstalling Outlook'03 delete email & addresses?

I've been plagued with an Outlook problem for about a month. Settings are
right. Test email works fine. All other internet related programs are fine.
But Outlook gives me a "send/receive error" message as fast as I can hit
"Send/Receive". If I keep it open just to check contacts or calendar it
always crashes within 10 to 60 minutes. If I start it in safe mode it seems
to work all right. I reinstalled and it worked for 30 minutes and then did
the same thing.

If I Uninstall first, and then Reinstall, will it help? Will I lose my
contacts and emails?
Help!
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  #2  
Old October 21st 09, 02:29 AM posted to microsoft.public.outlook
Diane Poremsky [MVP]
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Posts: 12,991
Default Will un- & reinstalling Outlook'03 delete email & addresses?

Find and delete the SRS file for your profile.
See http://www.outlook-tips.net/beginner/filepath.htm

--
Diane Poremsky [MVP - Outlook]
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"Marawaka" wrote in message
...
I've been plagued with an Outlook problem for about a month. Settings are
right. Test email works fine. All other internet related programs are
fine.
But Outlook gives me a "send/receive error" message as fast as I can hit
"Send/Receive". If I keep it open just to check contacts or calendar it
always crashes within 10 to 60 minutes. If I start it in safe mode it
seems
to work all right. I reinstalled and it worked for 30 minutes and then did
the same thing.

If I Uninstall first, and then Reinstall, will it help? Will I lose my
contacts and emails?
Help!


 




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