I'm using Outlook 2007 SP1 and am having an issue where I can't reply
to or forward a message if I have the option set to include the
original message text with the email. It gives me one of those report
this error to Microsoft messages, then boots me out. I can include
the original text as an attachment or specify to not include the
original message text and it will work.

Another weird thing is I can't copy and paste something into a new
email message or else I get that same Microsoft error message, but I
can copy and paste something into a Reply to message. It doesn't make
much sense to me.

Does anyone have any suggestions I can try? Thanks!!

1) Run the Inbox repair tool (scanpst.exe)

2) Check your application event viewer for Outlook or Office related
entries. The error message, EventID, and source are important information.

3) Create a new Outlook profile:
http://www.howto-outlook.com/faq/newprofile.htm

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Gyetko" wrote:

I'm using Outlook 2007 SP1 and am having an issue where I can't reply
to or forward a message if I have the option set to include the
original message text with the email. It gives me one of those report
this error to Microsoft messages, then boots me out. I can include
the original text as an attachment or specify to not include the
original message text and it will work.

Another weird thing is I can't copy and paste something into a new
email message or else I get that same Microsoft error message, but I
can copy and paste something into a Reply to message. It doesn't make
much sense to me.

Does anyone have any suggestions I can try? Thanks!!

On Feb 3, 2:49*pm, K. Orland
wrote:
1) Run the Inbox repair tool (scanpst.exe)

2) Check your application event viewer for Outlook or Office related
entries. The error message, EventID, and source are important information..

3) Create a new Outlook profile:http://www.howto-outlook.com/faq/newprofile.htm

--
Kathleen Orland - MVP Outlook
Outlook Tips:http://www.outlook-tips.net/http://w...o-outlook.com/

"Gyetko" wrote:
I'm using Outlook 2007 SP1 and am having an issue where I can't reply
to or forward a message if I have the option set to include the
original message text with the email. *It gives me one of those report
this error to Microsoft messages, then boots me out. *I can include
the original text as an attachment or specify to not include the
original message text and it will work.

Another weird thing is I can't copy and paste something into a new
email message or else I get that same Microsoft error message, but I
can copy and paste something into a Reply to message. *It doesn't make
much sense to me.

Does anyone have any suggestions I can try? *Thanks!!

Thanks for responding. I tried all your suggestions with no luck.
The scanpst program found a minor error to which it said repair was
optional. I repaired it anyway.

In addition to my first post, I've found that pasting to a new email
only errors out for rich text and html, but I am able to paste if I
change the email to text format.

There is a message that was logged to the Event Viewer after I tried
to reply to an email. I've listed it below. While looking through
the event viewer, I did see that there is a bad block on the hard
drive so I am going to run scandisk and attempt to repair it.

Event Type: Error

Event Source: Microsoft Office 12

Event Category: None

Event ID: 1000

Date: 2/3/2009

Time: 8:26:17 PM

User: N/A

Computer: AMY

Description:

Faulting application outlook.exe, version 12.0.6316.5000, stamp
4833a470, faulting module oart.dll, version 12.0.6214.1000, stamp
47069fb7, debug? 0, fault address 0x00759161.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 00 70 00 70 00 6c 00 A.p.p.l.

0008: 69 00 63 00 61 00 74 00 i.c.a.t.

0010: 69 00 6f 00 6e 00 20 00 i.o.n. .

0018: 46 00 61 00 69 00 6c 00 F.a.i.l.

0020: 75 00 72 00 65 00 20 00 u.r.e. .

0028: 20 00 6f 00 75 00 74 00 .o.u.t.

0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.

0038: 2e 00 65 00 78 00 65 00 ..e.x.e.

0040: 20 00 31 00 32 00 2e 00 .1.2...

0048: 30 00 2e 00 36 00 33 00 0...6.3.

0050: 31 00 36 00 2e 00 35 00 1.6...5.

0058: 30 00 30 00 30 00 20 00 0.0.0. .

0060: 34 00 38 00 33 00 33 00 4.8.3.3.

0068: 61 00 34 00 37 00 30 00 a.4.7.0.

0070: 20 00 69 00 6e 00 20 00 .i.n. .

0078: 6f 00 61 00 72 00 74 00 o.a.r.t.

0080: 2e 00 64 00 6c 00 6c 00 ..d.l.l.

0088: 20 00 31 00 32 00 2e 00 .1.2...

0090: 30 00 2e 00 36 00 32 00 0...6.2.

0098: 31 00 34 00 2e 00 31 00 1.4...1.

00a0: 30 00 30 00 30 00 20 00 0.0.0. .

00a8: 34 00 37 00 30 00 36 00 4.7.0.6.

00b0: 39 00 66 00 62 00 37 00 9.f.b.7.

00b8: 20 00 66 00 44 00 65 00 .f.D.e.

00c0: 62 00 75 00 67 00 20 00 b.u.g. .

00c8: 30 00 20 00 61 00 74 00 0. .a.t.

00d0: 20 00 6f 00 66 00 66 00 .o.f.f.

00d8: 73 00 65 00 74 00 20 00 s.e.t. .

00e0: 30 00 30 00 37 00 35 00 0.0.7.5.

00e8: 39 00 31 00 36 00 31 00 9.1.6.1.

00f0: 0d 00 0a 00 ....

Was this an in-place upgrade from Office 2003 or a clean install?

Have you tried opening Outlook in safe mode to check your Add Ins/COMs? Some
may not be compatible with Outlook 2007.

Start Run outlook.exe /safe

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Gyetko" wrote:

On Feb 3, 2:49 pm, K. Orland
wrote:
1) Run the Inbox repair tool (scanpst.exe)

2) Check your application event viewer for Outlook or Office related
entries. The error message, EventID, and source are important information..

3) Create a new Outlook profile:http://www.howto-outlook.com/faq/newprofile.htm

--
Kathleen Orland - MVP Outlook
Outlook Tips:http://www.outlook-tips.net/http://w...o-outlook.com/

"Gyetko" wrote:
I'm using Outlook 2007 SP1 and am having an issue where I can't reply
to or forward a message if I have the option set to include the
original message text with the email. It gives me one of those report
this error to Microsoft messages, then boots me out. I can include
the original text as an attachment or specify to not include the
original message text and it will work.

Another weird thing is I can't copy and paste something into a new
email message or else I get that same Microsoft error message, but I
can copy and paste something into a Reply to message. It doesn't make
much sense to me.

Does anyone have any suggestions I can try? Thanks!!

Thanks for responding. I tried all your suggestions with no luck.
The scanpst program found a minor error to which it said repair was
optional. I repaired it anyway.

In addition to my first post, I've found that pasting to a new email
only errors out for rich text and html, but I am able to paste if I
change the email to text format.

There is a message that was logged to the Event Viewer after I tried
to reply to an email. I've listed it below. While looking through
the event viewer, I did see that there is a bad block on the hard
drive so I am going to run scandisk and attempt to repair it.

Event Type: Error

Event Source: Microsoft Office 12

Event Category: None

Event ID: 1000

Date: 2/3/2009

Time: 8:26:17 PM

User: N/A

Computer: AMY

Description:

Faulting application outlook.exe, version 12.0.6316.5000, stamp
4833a470, faulting module oart.dll, version 12.0.6214.1000, stamp
47069fb7, debug? 0, fault address 0x00759161.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 00 70 00 70 00 6c 00 A.p.p.l.

0008: 69 00 63 00 61 00 74 00 i.c.a.t.

0010: 69 00 6f 00 6e 00 20 00 i.o.n. .

0018: 46 00 61 00 69 00 6c 00 F.a.i.l.

0020: 75 00 72 00 65 00 20 00 u.r.e. .

0028: 20 00 6f 00 75 00 74 00 .o.u.t.

0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.

0038: 2e 00 65 00 78 00 65 00 ..e.x.e.

0040: 20 00 31 00 32 00 2e 00 .1.2...

0048: 30 00 2e 00 36 00 33 00 0...6.3.

0050: 31 00 36 00 2e 00 35 00 1.6...5.

0058: 30 00 30 00 30 00 20 00 0.0.0. .

0060: 34 00 38 00 33 00 33 00 4.8.3.3.

0068: 61 00 34 00 37 00 30 00 a.4.7.0.

0070: 20 00 69 00 6e 00 20 00 .i.n. .

0078: 6f 00 61 00 72 00 74 00 o.a.r.t.

0080: 2e 00 64 00 6c 00 6c 00 ..d.l.l.

0088: 20 00 31 00 32 00 2e 00 .1.2...

0090: 30 00 2e 00 36 00 32 00 0...6.2.

0098: 31 00 34 00 2e 00 31 00 1.4...1.

00a0: 30 00 30 00 30 00 20 00 0.0.0. .

00a8: 34 00 37 00 30 00 36 00 4.7.0.6.

00b0: 39 00 66 00 62 00 37 00 9.f.b.7.

00b8: 20 00 66 00 44 00 65 00 .f.D.e.

00c0: 62 00 75 00 67 00 20 00 b.u.g. .

00c8: 30 00 20 00 61 00 74 00 0. .a.t.

00d0: 20 00 6f 00 66 00 66 00 .o.f.f.

00d8: 73 00 65 00 74 00 20 00 s.e.t. .

00e0: 30 00 30 00 37 00 35 00 0.0.7.5.

00e8: 39 00 31 00 36 00 31 00 9.1.6.1.

00f0: 0d 00 0a 00 ....