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#1
January 13th 09, 03:36 PM
posted to microsoft.public.outlook
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why would a legitimate email going in junk email folder
Hi There,
A coulpe of our users have received the same email and on both computers it has gone into the outlook junk email folder. I have checked the block senders and the address isn't listed in their and i cannot see any reason to why it has been blocked. This is a tottally legitimate email and they have had no problems receiving other messages from this particular sender. Any thoughts David 
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#2
January 13th 09, 04:50 PM
posted to microsoft.public.outlook
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why would a legitimate email going in junk email folder
Could be words in the subject or body. The junk filters inner workings are
quite hidden... "David" wrote in message ... Hi There, A coulpe of our users have received the same email and on both computers it has gone into the outlook junk email folder. I have checked the block senders and the address isn't listed in their and i cannot see any reason to why it has been blocked. This is a tottally legitimate email and they have had no problems receiving other messages from this particular sender.
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#3
January 13th 09, 05:03 PM
posted to microsoft.public.outlook
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why would a legitimate email going in junk email folder
Is there anyway i could find out what word(s) in the message caused this.
Its just i know the users in question are going to be very persistant until they get an answer. "Vince Averello" wrote in message ... Could be words in the subject or body. The junk filters inner workings are quite hidden... "David" wrote in message ... Hi There, A coulpe of our users have received the same email and on both computers it has gone into the outlook junk email folder. I have checked the block senders and the address isn't listed in their and i cannot see any reason to why it has been blocked. This is a tottally legitimate email and they have had no problems receiving other messages from this particular sender.
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#4
January 13th 09, 09:45 PM
posted to microsoft.public.outlook
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why would a legitimate email going in junk email folder
"David" wrote in message
... Is there anyway i could find out what word(s) in the message caused this. Its just i know the users in question are going to be very persistant until they get an answer. There's no way to find out.. Why not add the sender to the Safe Sender list? -- Brian Tillman [MVP-Outlook]
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#5
January 14th 09, 08:49 AM
posted to microsoft.public.outlook
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why would a legitimate email going in junk email folder
In message "David"
was claimed to have wrote: Is there anyway i could find out what word(s) in the message caused this. Its just i know the users in question are going to be very persistant until they get an answer. The short answer is that Microsoft doesn't tell you, so you can experiment, or whitelist around it, but that's about it. -- Dave Warren, Office: (403) 775-1700 / (888) 300-3480
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