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For last two days I suddently been unable to down load any email via either my talk tal broadband or my vodaphone mobile connection the message i get is the same across 5 different POP3 servers Receiving' reported error (0x80042108) : 'Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' past post suggest the firewalls but had tried disabling them and its still the same - i know there is mail as i have it on my balckberry account - any ideas folks?
I am running outlook 2003 SP3 under XP professional 5.1 SP3 using windows firewall and norton 360 antivirus etc. Can I see an events log to find out if the firewall is blocking my mail? |
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.. thanks for reading - hope it might be useful to you - let us know if you understand why it happens... merry xmas |
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The first culprit I would look at is antivirus - if it's actively scanning
incoming and outgoing mail that could be the problem. Also, if you want to find out if you have any issues, firewall or otherwise, have you checked your event viewer? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "terry-isismu" wrote: For last two days I suddently been unable to down load any email via either my talk tal broadband or my vodaphone mobile connection the message i get is the same across 5 different POP3 servers Receiving' reported error (0x80042108) : 'Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' past post suggest the firewalls but had tried disabling them and its still the same - i know there is mail as i have it on my balckberry account - any ideas folks? I am running outlook 2003 SP3 under XP professional 5.1 SP3 using windows firewall and norton 360 antivirus etc. Can I see an events log to find out if the firewall is blocking my mail? -- terry-isismu |
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Yes I checked the events - all clear
I also turned off firewalls - it seemed to make no difference. Thanks for suggesting anyway ... thinking the same way.. Quote:
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Check your firewall to ensure that outlook.exe is allowed.
In addition, check your Outlook Add Ins and COMs for applications or third party software that integrates with Outlook. Disable them all then add them back one by one, testing inbetween to find out if one of them is at fault. Alternatively, you can open Outlook and run it in safe mode with NO Add Ins or COMs loaded to see if it runs properly then. Start Run outlook.exe /safe If you have installed and configured Norton to actively scan incoming and outgoing mail, this is the likely culprit. Unfortunately with Norton, the only way to really fix the issue is to uninstall it plus use a removal tool from Symantec since Norton never really does completely uninstall. Then reinstall it and omit the integration with Outlook. The removal tool is located he http://service1.symantec.com/Support...05033108162039 -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "terry-isismu" wrote: Yes I checked the events - all clear I also turned off firewalls - it seemed to make no difference. Thanks for suggesting anyway ... thinking the same way.. K. Orland;282295 Wrote: The first culprit I would look at is antivirus - if it's actively scanning incoming and outgoing mail that could be the problem. Also, if you want to find out if you have any issues, firewall or otherwise, have you checked your event viewer? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "terry-isismu" wrote: - For last two days I suddently been unable to down load any email via either my talk tal broadband or my vodaphone mobile connection the message i get is the same across 5 different POP3 servers Receiving' reported error (0x80042108) : 'Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' past post suggest the firewalls but had tried disabling them and its still the same - i know there is mail as i have it on my balckberry account - any ideas folks? I am running outlook 2003 SP3 under XP professional 5.1 SP3 using windows firewall and norton 360 antivirus etc. Can I see an events log to find out if the firewall is blocking my mail? -- terry-isismu - -- terry-isismu |
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