This problem started yesterday morning about 1000. Previously, Outlook has
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:

I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.

I have my own domain name and email address package through 'Godaddy'.

There are two other email addresses in this domain/email package that are
unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them anyway.

Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change in the
problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and still
doesn't work.
I waited overnight to see if the problem disappeared as glitches sometime
do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
minute intervals, and the email I had been trying to send for 24 hours, went
out at 0959. I tried to send another test email, and clunk, broke again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and much to
my surprise, all my settings were still there, so I really didn't get a
complete uninstall.

At this point I am completely out of ideas. If anyone has seen anything like
this (and knows the solution), any suggestions would be greatly appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in like a
computer."

PS. Sorry about the crosspost...I'm desperate!

"F. Edwin Felty" in wrote:

This problem started yesterday morning about 1000. Previously, Outlook has
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:

I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.

I have my own domain name and email address package through 'Godaddy'.

There are two other email addresses in this domain/email package that are
unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them anyway.

Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change in the
problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and still
doesn't work.
I waited overnight to see if the problem disappeared as glitches sometime
do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
minute intervals, and the email I had been trying to send for 24 hours, went
out at 0959. I tried to send another test email, and clunk, broke again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and much to
my surprise, all my settings were still there, so I really didn't get a
complete uninstall.

At this point I am completely out of ideas. If anyone has seen anything like
this (and knows the solution), any suggestions would be greatly appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in like a
computer."

PS. Sorry about the crosspost...I'm desperate!

Probably could've been a much shorter post if you just had showed the
complete error message. No, not a description, summary, paraphrase, or
diagnosis of the error message but just the error message itself in
full. Copy the error message or copy it verbatim (although you might
want to munge your username, if shown).

VanguardLH wrote:
"F. Edwin Felty" in
wrote:

This problem started yesterday morning about 1000. Previously,
Outlook has worked without fail for about 6 months, when I had to
replace a failing harddrive with a clean install. If I try to send
an email, the send fails with the error 0x80042109. If I send a
'test your settings' email, I get a more verbose message that says
the server was found, but did not respond. Now, the details:

I found 2 articles about the error 0x80042109 that talked about
'being on the MSN network and trying to send through another
system', but I have no connection to MSN.

I have my own domain name and email address package through
'Godaddy'.

There are two other email addresses in this domain/email package
that are unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech
support, examined all settings, tried alternate port of 587 and 3535
for SMTP and finally, the tech said I should call my ISP. The theory
being that, since everything was in order, Comcast must be blocking
my access. Since I'm not using Comcast's email system, I found this
puzzling, but called them anyway.

Comcast checked the line and pinged my modem and pronounced it 'not
their problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change
in the problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and
still doesn't work.
I waited overnight to see if the problem disappeared as glitches
sometime do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at
5 minute intervals, and the email I had been trying to send for 24
hours, went out at 0959. I tried to send another test email, and
clunk, broke again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and
much to my surprise, all my settings were still there, so I really
didn't get a complete uninstall.

At this point I am completely out of ideas. If anyone has seen
anything like this (and knows the solution), any suggestions would
be greatly appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in
like a computer."

PS. Sorry about the crosspost...I'm desperate!

Probably could've been a much shorter post if you just had showed the
complete error message. No, not a description, summary, paraphrase,
or diagnosis of the error message but just the error message itself in
full. Copy the error message or copy it verbatim (although you might
want to munge your username, if shown).

OK:

When sending an email;


Task 'Ed's Mail - Sending' reported error (0x80042109) : 'Outlook is unable
to connect to your outgoing (SMTP) e-mail server. If you continue to receive
this message, contact your server administrator or Internet service provider
(ISP).'

When sending a 'Test your Email settings:

Send test email: The specified server was found, but there was no responce
from the server. Please verify that the port and SSL information is correct.
To access these settings close this dialogue, click on More Settings, and
click on the Advanced tab. ...and further

Find outgoing mailserver (SMTP): Outlook could not connect to the outgoing
mailserver (SMTP). The problem could be the server name or port, or your
server may not support SSL. Verify your port and SSL settings in More
Settings under the Advanced tab.

There ya' go. It would be easier to include the exact messages, if it were
possible to copy and paste them, but Microsoft has rendered this impossible.
For those of use that type with two fingers, that makes it difficult.

Eddie in Loveland

"Money can't buy happiness, but it sure makes misery easier to live with."

"F. Edwin Felty" wrote in message
...
This problem started yesterday morning about 1000. Previously, Outlook has
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:

I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.

I have my own domain name and email address package through 'Godaddy'.

There are two other email addresses in this domain/email package that are
unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them
anyway.

Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change in the
problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and still
doesn't work.
I waited overnight to see if the problem disappeared as glitches sometime
do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
minute intervals, and the email I had been trying to send for 24 hours,
went out at 0959. I tried to send another test email, and clunk, broke
again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and much
to my surprise, all my settings were still there, so I really didn't get a
complete uninstall.

At this point I am completely out of ideas. If anyone has seen anything
like this (and knows the solution), any suggestions would be greatly
appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in like a
computer."

PS. Sorry about the crosspost...I'm desperate!


Daft question maybe but presume you have ticked the box "My server requires
authentication" in outgoing server settings?

James Truelove wrote:
"F. Edwin Felty" wrote in message
...
This problem started yesterday morning about 1000. Previously,
Outlook has worked without fail for about 6 months, when I had to
replace a failing harddrive with a clean install. If I try to send
an email, the send fails with the error 0x80042109. If I send a
'test your settings' email, I get a more verbose message that says
the server was found, but did not respond. Now, the details:

I found 2 articles about the error 0x80042109 that talked about
'being on the MSN network and trying to send through another
system', but I have no connection to MSN.

I have my own domain name and email address package through
'Godaddy'. There are two other email addresses in this domain/email
package
that are unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech
support, examined all settings, tried alternate port of 587 and 3535
for SMTP and finally, the tech said I should call my ISP. The theory
being that, since everything was in order, Comcast must be blocking
my access. Since I'm not using Comcast's email system, I found this
puzzling, but called them anyway.

Comcast checked the line and pinged my modem and pronounced it 'not
their problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change
in the problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and
still doesn't work.
I waited overnight to see if the problem disappeared as glitches
sometime do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at
5 minute intervals, and the email I had been trying to send for 24
hours, went out at 0959. I tried to send another test email, and
clunk, broke again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and
much to my surprise, all my settings were still there, so I really
didn't get a complete uninstall.

At this point I am completely out of ideas. If anyone has seen
anything like this (and knows the solution), any suggestions would
be greatly appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in
like a computer."

PS. Sorry about the crosspost...I'm desperate!


Daft question maybe but presume you have ticked the box "My server
requires authentication" in outgoing server settings?

Yep...been there, done that.

Eddie in Loveland

"You know what I did before I got married? Anything I wanted to. - Henny
Youngman

OK to make it a little weirder, I have been searching this topic too. I have
'all of a sudden' started to experience outgoing email problems. I am
receiving a different error - task my.email - sending' reported error
(0x800CCC13) : unable to connect to the network. Check your network
connection or modem. OK - I tried uninstalling Norton Internet (which didn't
help) I tried uninstalling Outlook 2003 and re-installing (which didn't
help). I have several accounts in Outlook which will receive email but will
not let me send out. I tried sending from three different accounts in
Outlook 2003 and I get the same message. OK it gets weirder - I downloaded
Microsoft Live Mail and installed my accounts and all accounts are
functional. This isn't a Go-Daddy issue, nor is it an Norton issue. I left
an email in the outbox and it was sent to an AOL address. It sends me an
email that either reads 'RSET' or 'QUIT' in it. I tried the Outlook repair
tool which also didn't fix it. Ideas?

"F. Edwin Felty" wrote:

This problem started yesterday morning about 1000. Previously, Outlook has
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:

I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.

I have my own domain name and email address package through 'Godaddy'.

There are two other email addresses in this domain/email package that are
unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them anyway.

Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change in the
problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and still
doesn't work.
I waited overnight to see if the problem disappeared as glitches sometime
do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
minute intervals, and the email I had been trying to send for 24 hours, went
out at 0959. I tried to send another test email, and clunk, broke again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and much to
my surprise, all my settings were still there, so I really didn't get a
complete uninstall.

At this point I am completely out of ideas. If anyone has seen anything like
this (and knows the solution), any suggestions would be greatly appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in like a
computer."

PS. Sorry about the crosspost...I'm desperate!

Dave R Dave wrote:

OK to make it a little weirder, I have been searching this topic too.
I have 'all of a sudden' started to experience outgoing email
problems. I am receiving a different error - task my.email -
sending' reported error (0x800CCC13) : unable to connect to the
network. Check your network connection or modem. OK - I tried
uninstalling Norton Internet (which didn't help) I tried uninstalling
Outlook 2003 and re-installing (which didn't help). I have several
accounts in Outlook which will receive email but will not let me send
out. I tried sending from three different accounts in Outlook 2003
and I get the same message. OK it gets weirder - I downloaded
Microsoft Live Mail and installed my accounts and all accounts are
functional. This isn't a Go-Daddy issue, nor is it an Norton issue.
I left an email in the outbox and it was sent to an AOL address. It
sends me an email that either reads 'RSET' or 'QUIT' in it. I tried
the Outlook repair tool which also didn't fix it. Ideas?

Did you apply last Tuesday's updates? At least one of them seems to cause
problems like this.
--
Brian Tillman [MVP-Outlook]

Yes I have been faithful on doing all the updates. I believe the problem
started about June 21st.

"Brian Tillman" wrote:

Dave R Dave wrote:

OK to make it a little weirder, I have been searching this topic too.
I have 'all of a sudden' started to experience outgoing email
problems. I am receiving a different error - task my.email -
sending' reported error (0x800CCC13) : unable to connect to the
network. Check your network connection or modem. OK - I tried
uninstalling Norton Internet (which didn't help) I tried uninstalling
Outlook 2003 and re-installing (which didn't help). I have several
accounts in Outlook which will receive email but will not let me send
out. I tried sending from three different accounts in Outlook 2003
and I get the same message. OK it gets weirder - I downloaded
Microsoft Live Mail and installed my accounts and all accounts are
functional. This isn't a Go-Daddy issue, nor is it an Norton issue.
I left an email in the outbox and it was sent to an AOL address. It
sends me an email that either reads 'RSET' or 'QUIT' in it. I tried
the Outlook repair tool which also didn't fix it. Ideas?

Did you apply last Tuesday's updates? At least one of them seems to cause
problems like this.
--
Brian Tillman [MVP-Outlook]

Dave R wrote:

Yes I have been faithful on doing all the updates. I believe the
problem started about June 21st.

I'd start with a new mail profile and redefine all the accounts from
scratch.
--
Brian Tillman [MVP-Outlook]

Actually I tried deleting and reinstalling email accounts to no success. I
know it isn't an account issue because everything works in Windows Live Mail.
Here is another kicker... when sending a test mail when setting up an
account it goes through no problem! Argh.

"Brian Tillman" wrote:

Dave R wrote:

Yes I have been faithful on doing all the updates. I believe the
problem started about June 21st.

I'd start with a new mail profile and redefine all the accounts from
scratch.
--
Brian Tillman [MVP-Outlook]