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#1
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I have a client that uses Outlook with Exchange server. I do not have
Exchange Server, and so the options in my outlook menu are different than theirs. I am trying to find where I could direct them in the Outlook menus to find a reference to the Outgoing server port for email. In my Outlook it is: Tools/Options/Mail Setup tab/Email Accounts Then you get a list of accounts and can choose Change to see the values for that email account. When you choose Advanced tab, it provides info on the port numbers being used for Out and Incoming mail servers. Can anyone tell me how I can find this same info using the Outlook menu if Outlook is running thru Exchange Server? I found an Advanced tab, but it does not have this info. Thanks for any and all help on this, Mark |
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#3
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You don't need an outgoing port number with Exchange. Why do you ask? Is the
user unable to send email or experiencing any issues? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Markus" wrote: I have a client that uses Outlook with Exchange server. I do not have Exchange Server, and so the options in my outlook menu are different than theirs. I am trying to find where I could direct them in the Outlook menus to find a reference to the Outgoing server port for email. In my Outlook it is: Tools/Options/Mail Setup tab/Email Accounts Then you get a list of accounts and can choose Change to see the values for that email account. When you choose Advanced tab, it provides info on the port numbers being used for Out and Incoming mail servers. Can anyone tell me how I can find this same info using the Outlook menu if Outlook is running thru Exchange Server? I found an Advanced tab, but it does not have this info. Thanks for any and all help on this, Mark |
#4
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Port 25 is sometimes blocked by some ISP to reduce spam issues. For my
clients not using Exchange, I step them thru the Outlook screens to allow them to locate the port that is now working with OL and use that same port in an email program I wrote. I have a client using Exchange that is having trouble getting a connection with SMTP server, and I thought the most likely reason is that Port 25 is blocked. Course, I am not familiar with Exchange, so maybe I am off base on this. Maybe others here could help me out with more info on it. Am particularly curious on how Exchange sends email if a port is not specified, but OL without Exchange requires ports to be specified. I have written a program to cycle thru some other port options if a SMTP connect fails when sending email with my program, and am planning to try this out with this client. Appreciate any insight on this, Mark "K. Orland" wrote: You don't need an outgoing port number with Exchange. Why do you ask? Is the user unable to send email or experiencing any issues? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Markus" wrote: I have a client that uses Outlook with Exchange server. I do not have Exchange Server, and so the options in my outlook menu are different than theirs. I am trying to find where I could direct them in the Outlook menus to find a reference to the Outgoing server port for email. In my Outlook it is: Tools/Options/Mail Setup tab/Email Accounts Then you get a list of accounts and can choose Change to see the values for that email account. When you choose Advanced tab, it provides info on the port numbers being used for Out and Incoming mail servers. Can anyone tell me how I can find this same info using the Outlook menu if Outlook is running thru Exchange Server? I found an Advanced tab, but it does not have this info. Thanks for any and all help on this, Mark |
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When Outlook is set to connect to Exchange, it polls. Read here for more
information on that: http://groups.google.ca/group/micros...836cd8d50558fb You didn't mention what version of Exchange, what version of Outlook, and how the user is connecting to Exchange. Are they on the same LAN, connecting remotely via VPN, another method perhaps? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Markus" wrote: Port 25 is sometimes blocked by some ISP to reduce spam issues. For my clients not using Exchange, I step them thru the Outlook screens to allow them to locate the port that is now working with OL and use that same port in an email program I wrote. I have a client using Exchange that is having trouble getting a connection with SMTP server, and I thought the most likely reason is that Port 25 is blocked. Course, I am not familiar with Exchange, so maybe I am off base on this. Maybe others here could help me out with more info on it. Am particularly curious on how Exchange sends email if a port is not specified, but OL without Exchange requires ports to be specified. I have written a program to cycle thru some other port options if a SMTP connect fails when sending email with my program, and am planning to try this out with this client. Appreciate any insight on this, Mark "K. Orland" wrote: You don't need an outgoing port number with Exchange. Why do you ask? Is the user unable to send email or experiencing any issues? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Markus" wrote: I have a client that uses Outlook with Exchange server. I do not have Exchange Server, and so the options in my outlook menu are different than theirs. I am trying to find where I could direct them in the Outlook menus to find a reference to the Outgoing server port for email. In my Outlook it is: Tools/Options/Mail Setup tab/Email Accounts Then you get a list of accounts and can choose Change to see the values for that email account. When you choose Advanced tab, it provides info on the port numbers being used for Out and Incoming mail servers. Can anyone tell me how I can find this same info using the Outlook menu if Outlook is running thru Exchange Server? I found an Advanced tab, but it does not have this info. Thanks for any and all help on this, Mark |
#6
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Thanks. Guess I need to get more info from the client.
My program attempts to directly connect to an smtp server, defaulting to using Port25. It does not actually go thru OL. I am not sure how Exchange might affect this attempt, or if it would. I have adjusted the program to allow the user to select other ports to send the email. I will experiment with other ports this week and see what I get. Will check back here with the results, and probably more questions. Thanks again, Mark "K. Orland" wrote: When Outlook is set to connect to Exchange, it polls. Read here for more information on that: http://groups.google.ca/group/micros...836cd8d50558fb You didn't mention what version of Exchange, what version of Outlook, and how the user is connecting to Exchange. Are they on the same LAN, connecting remotely via VPN, another method perhaps? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Markus" wrote: Port 25 is sometimes blocked by some ISP to reduce spam issues. For my clients not using Exchange, I step them thru the Outlook screens to allow them to locate the port that is now working with OL and use that same port in an email program I wrote. I have a client using Exchange that is having trouble getting a connection with SMTP server, and I thought the most likely reason is that Port 25 is blocked. Course, I am not familiar with Exchange, so maybe I am off base on this. Maybe others here could help me out with more info on it. Am particularly curious on how Exchange sends email if a port is not specified, but OL without Exchange requires ports to be specified. I have written a program to cycle thru some other port options if a SMTP connect fails when sending email with my program, and am planning to try this out with this client. Appreciate any insight on this, Mark "K. Orland" wrote: You don't need an outgoing port number with Exchange. Why do you ask? Is the user unable to send email or experiencing any issues? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Markus" wrote: I have a client that uses Outlook with Exchange server. I do not have Exchange Server, and so the options in my outlook menu are different than theirs. I am trying to find where I could direct them in the Outlook menus to find a reference to the Outgoing server port for email. In my Outlook it is: Tools/Options/Mail Setup tab/Email Accounts Then you get a list of accounts and can choose Change to see the values for that email account. When you choose Advanced tab, it provides info on the port numbers being used for Out and Incoming mail servers. Can anyone tell me how I can find this same info using the Outlook menu if Outlook is running thru Exchange Server? I found an Advanced tab, but it does not have this info. Thanks for any and all help on this, Mark |
#7
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Is exchange the SMTP server you are attempting to connect to? A properly
configured Exchange server will not accept mail from unauthenticated senders. It may use a SMTP connector will accept inbound mail from anonymous senders but only deliver to addresses hosted on the exchange server, or a firewall or edge server collects the inbound mail and authenticates with the Exchange server. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Subscribe to Exchange Messaging Outlook newsletter: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com "Markus" wrote in message ... Port 25 is sometimes blocked by some ISP to reduce spam issues. For my clients not using Exchange, I step them thru the Outlook screens to allow them to locate the port that is now working with OL and use that same port in an email program I wrote. I have a client using Exchange that is having trouble getting a connection with SMTP server, and I thought the most likely reason is that Port 25 is blocked. Course, I am not familiar with Exchange, so maybe I am off base on this. Maybe others here could help me out with more info on it. Am particularly curious on how Exchange sends email if a port is not specified, but OL without Exchange requires ports to be specified. I have written a program to cycle thru some other port options if a SMTP connect fails when sending email with my program, and am planning to try this out with this client. Appreciate any insight on this, Mark "K. Orland" wrote: You don't need an outgoing port number with Exchange. Why do you ask? Is the user unable to send email or experiencing any issues? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Markus" wrote: I have a client that uses Outlook with Exchange server. I do not have Exchange Server, and so the options in my outlook menu are different than theirs. I am trying to find where I could direct them in the Outlook menus to find a reference to the Outgoing server port for email. In my Outlook it is: Tools/Options/Mail Setup tab/Email Accounts Then you get a list of accounts and can choose Change to see the values for that email account. When you choose Advanced tab, it provides info on the port numbers being used for Out and Incoming mail servers. Can anyone tell me how I can find this same info using the Outlook menu if Outlook is running thru Exchange Server? I found an Advanced tab, but it does not have this info. Thanks for any and all help on this, Mark |
#8
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Diane,
I gave the client the option in my email program of using other port numbers, and eventually one did work. The email was sent out, and we received it here. I believe the port restriction on sending email is at the ISP, where some ISPs have started rejecting any attempt to send email out port 25 cause spammers often use this port for broadcasting email. Changing the port seemed to solve the problem, and setting it up as an option to use other ports means I do not need to step clients thru screens in Outlook to see what port is being used successfully by OL now. To answer your question, the SMTP server to send email to is the one our ISP uses, and they do not block any port, tho they have a preference list. From the results, it appears IT may have set up exchange, or maybe the ISP for the client, was blocking outgoing email on port 25. Thanks for your input, Mark "Diane Poremsky {MVP}" wrote: Is exchange the SMTP server you are attempting to connect to? A properly configured Exchange server will not accept mail from unauthenticated senders. It may use a SMTP connector will accept inbound mail from anonymous senders but only deliver to addresses hosted on the exchange server, or a firewall or edge server collects the inbound mail and authenticates with the Exchange server. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Subscribe to Exchange Messaging Outlook newsletter: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com "Markus" wrote in message ... Port 25 is sometimes blocked by some ISP to reduce spam issues. For my clients not using Exchange, I step them thru the Outlook screens to allow them to locate the port that is now working with OL and use that same port in an email program I wrote. I have a client using Exchange that is having trouble getting a connection with SMTP server, and I thought the most likely reason is that Port 25 is blocked. Course, I am not familiar with Exchange, so maybe I am off base on this. Maybe others here could help me out with more info on it. Am particularly curious on how Exchange sends email if a port is not specified, but OL without Exchange requires ports to be specified. I have written a program to cycle thru some other port options if a SMTP connect fails when sending email with my program, and am planning to try this out with this client. Appreciate any insight on this, Mark "K. Orland" wrote: You don't need an outgoing port number with Exchange. Why do you ask? Is the user unable to send email or experiencing any issues? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Markus" wrote: I have a client that uses Outlook with Exchange server. I do not have Exchange Server, and so the options in my outlook menu are different than theirs. I am trying to find where I could direct them in the Outlook menus to find a reference to the Outgoing server port for email. In my Outlook it is: Tools/Options/Mail Setup tab/Email Accounts Then you get a list of accounts and can choose Change to see the values for that email account. When you choose Advanced tab, it provides info on the port numbers being used for Out and Incoming mail servers. Can anyone tell me how I can find this same info using the Outlook menu if Outlook is running thru Exchange Server? I found an Advanced tab, but it does not have this info. Thanks for any and all help on this, Mark |
#9
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As I expected, port 25 was the problem. See my reply to Diane here.
Fortunately, I did not need to work through exchange, and was able to program the email send directly. Thanks again for you input, Mark "K. Orland" wrote: When Outlook is set to connect to Exchange, it polls. Read here for more information on that: http://groups.google.ca/group/micros...836cd8d50558fb You didn't mention what version of Exchange, what version of Outlook, and how the user is connecting to Exchange. Are they on the same LAN, connecting remotely via VPN, another method perhaps? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Markus" wrote: Port 25 is sometimes blocked by some ISP to reduce spam issues. For my clients not using Exchange, I step them thru the Outlook screens to allow them to locate the port that is now working with OL and use that same port in an email program I wrote. I have a client using Exchange that is having trouble getting a connection with SMTP server, and I thought the most likely reason is that Port 25 is blocked. Course, I am not familiar with Exchange, so maybe I am off base on this. Maybe others here could help me out with more info on it. Am particularly curious on how Exchange sends email if a port is not specified, but OL without Exchange requires ports to be specified. I have written a program to cycle thru some other port options if a SMTP connect fails when sending email with my program, and am planning to try this out with this client. Appreciate any insight on this, Mark "K. Orland" wrote: You don't need an outgoing port number with Exchange. Why do you ask? Is the user unable to send email or experiencing any issues? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Markus" wrote: I have a client that uses Outlook with Exchange server. I do not have Exchange Server, and so the options in my outlook menu are different than theirs. I am trying to find where I could direct them in the Outlook menus to find a reference to the Outgoing server port for email. In my Outlook it is: Tools/Options/Mail Setup tab/Email Accounts Then you get a list of accounts and can choose Change to see the values for that email account. When you choose Advanced tab, it provides info on the port numbers being used for Out and Incoming mail servers. Can anyone tell me how I can find this same info using the Outlook menu if Outlook is running thru Exchange Server? I found an Advanced tab, but it does not have this info. Thanks for any and all help on this, Mark |
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