Hi, recently I am unable to open attachments within Outlook that have
an extension of .msg. When previewing a message in the preview pane,
the attachment MSG icon appears white. When the message is opened, it
changes to a beige color. Double-clicking (and choosing Open from the
menu) on the icon in either state yields no results.

When I save the message to my desktop, I took the DDE command used to
open files with the .msg extension ("C:\Program Files\Microsoft Office
\Office10\OUTLOOK.EXE" /f "%1"). I changed to the directory where the
message is and ran: "C:\Program Files\Microsoft Office
\Office10\OUTLOOK.EXE" /f "email.msg". I get the error:

"Can't open file: email.msg. The file may not exist, you may not have
permission to open it, or it may be open in another program. Right-
click the folder that contains the file, and then click Properties to
check your permissions for the folder."

The file is not open in any other program and permissions are set so
everyone has full control.

Usually I'm good at figuring this stuff out, but I've hit a road
block. I'd greatly appreciate any help.

I am using Windows XP Pro (Version 2002) SP2.

Thanks.