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#1
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Hello,
I am having trouble with Outlook 2007 when I send an email message, it sends 4 additional messages that do not appear in my Sent items folder. * I verified that there was only one message in my outbox before I click send/receive * Status message at bottom right always says "sending 1 of 5" (there is always 4 additional messages sent) * I ran Virus scan (both McAfee) and Webroot SpySweeper and both found no traces of spyware, malware, viruses, worms, etc * I have McAfee email virus scanning running at all times (no messages saying mail w/duplicate subjects sent) * I changed my outlook settings so that send/receive is not scheduled nor automatic (I have to click send/receive to send messages) * Also, I have not sent any read receipts, as I understand that might have been one reason... that's not the reason in this case. The only message that appears in my Sent Items is the one message that I actaully sent. The additional 4 that the status bar said it sent do NOT appear in Sent Items. There was also no additional messages in my outbox This happens for every e-mail message I send. How can I catch these extra 4 messages that are sent with every e-mail? How can view what these extra 4 messages are? There is currently no way of either seeing these 4 messages nor detecting what they are. Thank you very much in advance for your assistance in this matter. Sincerely, Paul Grossman PAULGRO Consulting LLC |
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#2
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Paul Grossman wrote:
I am having trouble with Outlook 2007 when I send an email message, it sends 4 additional messages that do not appear in my Sent items folder. * I verified that there was only one message in my outbox before I click send/receive * Status message at bottom right always says "sending 1 of 5" (there is always 4 additional messages sent) How many accounts do you have defined? * Also, I have not sent any read receipts, as I understand that might have been one reason... that's not the reason in this case. Have you checked? See this: http://www.howto-outlook.com/howto/d...eadreceipt.htm -- Brian Tillman [MVP-Outlook] |
#3
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Brian, thank you for the reply.
I have 5 accounts set up. Four of them are mostly receive only (i.e. and "info@", "marketing@" and "webmaster@" account etc). I only send from one account. I don't have any stuck read receipts. That was among the first things I checked before posting to the NG. So given that I have no stuck read receipts I'm very perplexed as to why outlook is doing this. At first I thought it was a worm/malware but every virus scan comes up clean (only just cookies that the scan deletes). A while back I did get hit with a bad virus that downloaded a keyboard logging program but I have fully reformatted my hard drive and re-installed windows and all software since then so there should be no problem from there either. Is there any other way that I can find out why outlook is sending 4 extra messages _each_ time I send one message (besides the software from your link below - I did use that already and found nothing)? Thank you again, Paul. "Brian Tillman" wrote in message ... Paul Grossman wrote: I am having trouble with Outlook 2007 when I send an email message, it sends 4 additional messages that do not appear in my Sent items folder. * I verified that there was only one message in my outbox before I click send/receive * Status message at bottom right always says "sending 1 of 5" (there is always 4 additional messages sent) How many accounts do you have defined? * Also, I have not sent any read receipts, as I understand that might have been one reason... that's not the reason in this case. Have you checked? See this: http://www.howto-outlook.com/howto/d...eadreceipt.htm -- Brian Tillman [MVP-Outlook] |
#4
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Paul Grossman wrote:
I have 5 accounts set up. This, I think, may be the magic answer. When Outlook 2007 came out, there was a problem with it such that it it would appear to send extra messages, where the extra number depended on the number of accounts you have. This problem was reported in these newsgroups in September. I don't recall if a solution was ever found or what the cause might have been. See these threads: http://groups.google.com/groups/search?q=group%3Amicrosoft.public.outlook.*+%2B200 7+%2Bsending+%2Bextra+%2Bmessages You could see how many tried Outlook is making by enabling diagnostic logging and examining the SMTP portion of the log. http://support.microsoft.com/kb/831053/en-us -- Brian Tillman [MVP-Outlook] |
#5
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Thank you very much for this info.
I've spent the entire weekend combing the newsgroups and didn't find anything - so Brian, you references are extremely helpful. My concern was that there was no other documentation on my problem. It gives me some peace of mind knowing that there is in fact others who have experienced the same thing and also it was helpful to see that they too also ran multiple virus scans and got the same results as I did. I hope there will be a patch coming soon to resolve this, because I know that for most users this cosmetic glitch will cause alot of them to wonder how secure their computers are. Again, Brian, thank you so much for your help and for pointing me to the other posts that I couldn't find despite all my hours of searching. - Paul. "Brian Tillman" wrote in message ... Paul Grossman wrote: I have 5 accounts set up. This, I think, may be the magic answer. When Outlook 2007 came out, there was a problem with it such that it it would appear to send extra messages, where the extra number depended on the number of accounts you have. This problem was reported in these newsgroups in September. I don't recall if a solution was ever found or what the cause might have been. See these threads: http://groups.google.com/groups/search?q=group%3Amicrosoft.public.outlook.*+%2B200 7+%2Bsending+%2Bextra+%2Bmessages You could see how many tried Outlook is making by enabling diagnostic logging and examining the SMTP portion of the log. http://support.microsoft.com/kb/831053/en-us -- Brian Tillman [MVP-Outlook] |
#6
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If it's not known whether a fix has been made for this yet, does anyone know
if this problem has been reported to Microsoft? Also what is the best way to track this problem with Microsoft and follow-up to see any progress being made on their end? "Brian Tillman" wrote in message ... Paul Grossman wrote: I have 5 accounts set up. This, I think, may be the magic answer. When Outlook 2007 came out, there was a problem with it such that it it would appear to send extra messages, where the extra number depended on the number of accounts you have. This problem was reported in these newsgroups in September. I don't recall if a solution was ever found or what the cause might have been. See these threads: http://groups.google.com/groups/search?q=group%3Amicrosoft.public.outlook.*+%2B200 7+%2Bsending+%2Bextra+%2Bmessages You could see how many tried Outlook is making by enabling diagnostic logging and examining the SMTP portion of the log. http://support.microsoft.com/kb/831053/en-us -- Brian Tillman [MVP-Outlook] |
#7
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Just another update...
Today, it is now sending "1 of 1" -- appears that the problem isn't happening now, and I've done nothing differently than last week. Except for the fact that I am not Sending and Receiving all... instead I was just sending and receiving for my main email account only. But I did do that last week and I was getting "Sending 1 of 5... " etc. Also FYI I have a total of 6 email accounts set up, not 5 as I previouisly posted. So it appears that it was sending an extra one for each additional account I had set up. "Paul Grossman" wrote in message . .. If it's not known whether a fix has been made for this yet, does anyone know if this problem has been reported to Microsoft? Also what is the best way to track this problem with Microsoft and follow-up to see any progress being made on their end? "Brian Tillman" wrote in message ... Paul Grossman wrote: I have 5 accounts set up. This, I think, may be the magic answer. When Outlook 2007 came out, there was a problem with it such that it it would appear to send extra messages, where the extra number depended on the number of accounts you have. This problem was reported in these newsgroups in September. I don't recall if a solution was ever found or what the cause might have been. See these threads: http://groups.google.com/groups/search?q=group%3Amicrosoft.public.outlook.*+%2B200 7+%2Bsending+%2Bextra+%2Bmessages You could see how many tried Outlook is making by enabling diagnostic logging and examining the SMTP portion of the log. http://support.microsoft.com/kb/831053/en-us -- Brian Tillman [MVP-Outlook] |
#8
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ahhhhhhhh hahahah this thread had me laughin real good... it says "sending 1
of 5" not "sending message 1 of 5." It's referring to how many configured accounts it is trying to send for. If you have 50 messages in your outbox and clicked send/receive all with 5 configured accounts, it would still say "sending 1 of 5." hope you didn't spend too much time searching for those mysteriously hidden sent messages ![]() "Paul Grossman" wrote: Just another update... Today, it is now sending "1 of 1" -- appears that the problem isn't happening now, and I've done nothing differently than last week. Except for the fact that I am not Sending and Receiving all... instead I was just sending and receiving for my main email account only. But I did do that last week and I was getting "Sending 1 of 5... " etc. Also FYI I have a total of 6 email accounts set up, not 5 as I previouisly posted. So it appears that it was sending an extra one for each additional account I had set up. "Paul Grossman" wrote in message . .. If it's not known whether a fix has been made for this yet, does anyone know if this problem has been reported to Microsoft? Also what is the best way to track this problem with Microsoft and follow-up to see any progress being made on their end? "Brian Tillman" wrote in message ... Paul Grossman wrote: I have 5 accounts set up. This, I think, may be the magic answer. When Outlook 2007 came out, there was a problem with it such that it it would appear to send extra messages, where the extra number depended on the number of accounts you have. This problem was reported in these newsgroups in September. I don't recall if a solution was ever found or what the cause might have been. See these threads: http://groups.google.com/groups/search?q=group%3Amicrosoft.public.outlook.*+%2B200 7+%2Bsending+%2Bextra+%2Bmessages You could see how many tried Outlook is making by enabling diagnostic logging and examining the SMTP portion of the log. http://support.microsoft.com/kb/831053/en-us -- Brian Tillman [MVP-Outlook] |
#10
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Hi All. I have a problem and need some assistance, please. This is the context: I have Vista with Outlook 2007 working well for years and even without any change the Outlook started don't sending emails. I already have checked with ISP regarding SMTP and everything is ok. I receive error message from Outlook saying that the connection was interrupted with the server, blablabla.
I already have deleted and recreates the email account and it didn't work. The most strange think is that I decided to delete all email from the Outbox and event after that, when I click on Send/Receice, the Outlook show on the statu bar a message saying Sending Message 5 of 24, when I don't have any on the Outbox now. Could someone help, please? Thanks. A Womand Told Me http://www.awomantoldme.com |
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