hi, i been having a problem over the past week that i am no longer receiving
read and delivery receipts. i went to options then to e-mail options and
then to tracking options. i saw that both read and delivery receipts were
checked. i unchecked them. then i closed out the program and opened it
again. then i rechecked read and delivery receipts. unfortunately that did
not resolve my issue. what can i do to resolve this problem. thanks dave

What type of email acct? The usual cause of missing receipts is your mail
server's antispam program treating them as spam but if exchange, they could
be doing other things to block them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


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Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dwjones45" wrote in message
...
hi, i been having a problem over the past week that i am no longer
receiving read and delivery receipts. i went to options then to e-mail
options and then to tracking options. i saw that both read and delivery
receipts were checked. i unchecked them. then i closed out the program and
opened it again. then i rechecked read and delivery receipts.
unfortunately that did not resolve my issue. what can i do to resolve this
problem. thanks dave

diane: the e-mail account i have is a pop3. all my spam goes into a spam
folder. none of it gets deleted before i see it and as far as i know there
has been no changes nor updates to my anti spam program. all of this has
been taking place just within the past couple of days. what can i do to
resolve this issue. thanks dave
"Diane Poremsky" wrote in message
...
What type of email acct? The usual cause of missing receipts is your mail
server's antispam program treating them as spam but if exchange, they
could be doing other things to block them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dwjones45" wrote in message
...
hi, i been having a problem over the past week that i am no longer
receiving read and delivery receipts. i went to options then to e-mail
options and then to tracking options. i saw that both read and delivery
receipts were checked. i unchecked them. then i closed out the program
and opened it again. then i rechecked read and delivery receipts.
unfortunately that did not resolve my issue. what can i do to resolve
this problem. thanks dave

if the recipients server doesn't return the receipts you won't get any.
i.e., you'll never get a receipt from me. I don't allow it.

if your server decides to block them at the server level, you won't get any.
Check with the mail server admin to see if they are filtering messages with
no form addresses.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dwjones45" wrote in message
...
diane: the e-mail account i have is a pop3. all my spam goes into a spam
folder. none of it gets deleted before i see it and as far as i know there
has been no changes nor updates to my anti spam program. all of this has
been taking place just within the past couple of days. what can i do to
resolve this issue. thanks dave
"Diane Poremsky" wrote in message
...
What type of email acct? The usual cause of missing receipts is your mail
server's antispam program treating them as spam but if exchange, they
could be doing other things to block them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dwjones45" wrote in message
...
hi, i been having a problem over the past week that i am no longer
receiving read and delivery receipts. i went to options then to e-mail
options and then to tracking options. i saw that both read and delivery
receipts were checked. i unchecked them. then i closed out the program
and opened it again. then i rechecked read and delivery receipts.
unfortunately that did not resolve my issue. what can i do to resolve
this problem. thanks dave

hi diane: i contacted my mail service provider and they gave me the
following number 1-92929 which is located in the microsoft knowledge base.
the person i spoke to said that my question would be answered once i located
that number in the knowledge base. well i did a search and found that there
is no such number. i wonder if you could be of help to me. thanks dave
"Diane Poremsky" wrote in message
...
if the recipients server doesn't return the receipts you won't get any.
i.e., you'll never get a receipt from me. I don't allow it.

if your server decides to block them at the server level, you won't get
any. Check with the mail server admin to see if they are filtering
messages with no form addresses.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dwjones45" wrote in message
...
diane: the e-mail account i have is a pop3. all my spam goes into a spam
folder. none of it gets deleted before i see it and as far as i know
there has been no changes nor updates to my anti spam program. all of
this has been taking place just within the past couple of days. what can
i do to resolve this issue. thanks dave
"Diane Poremsky" wrote in message
...
What type of email acct? The usual cause of missing receipts is your
mail server's antispam program treating them as spam but if exchange,
they could be doing other things to block them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dwjones45" wrote in message
...
hi, i been having a problem over the past week that i am no longer
receiving read and delivery receipts. i went to options then to e-mail
options and then to tracking options. i saw that both read and delivery
receipts were checked. i unchecked them. then i closed out the program
and opened it again. then i rechecked read and delivery receipts.
unfortunately that did not resolve my issue. what can i do to resolve
this problem. thanks dave

its at http://support.microsoft.com/kb/192929 (there is no dash in KB
numbers)- and I don't think its going to "answer your question". You
apparently know how to do receipts and are trying to figure out why they no
longer work.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dwjones45" wrote in message
...
hi diane: i contacted my mail service provider and they gave me the
following number 1-92929 which is located in the microsoft knowledge base.
the person i spoke to said that my question would be answered once i
located that number in the knowledge base. well i did a search and found
that there is no such number. i wonder if you could be of help to me.
thanks dave
"Diane Poremsky" wrote in message
...
if the recipients server doesn't return the receipts you won't get any.
i.e., you'll never get a receipt from me. I don't allow it.

if your server decides to block them at the server level, you won't get
any. Check with the mail server admin to see if they are filtering
messages with no form addresses.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dwjones45" wrote in message
...
diane: the e-mail account i have is a pop3. all my spam goes into a spam
folder. none of it gets deleted before i see it and as far as i know
there has been no changes nor updates to my anti spam program. all of
this has been taking place just within the past couple of days. what can
i do to resolve this issue. thanks dave
"Diane Poremsky" wrote in message
...
What type of email acct? The usual cause of missing receipts is your
mail server's antispam program treating them as spam but if exchange,
they could be doing other things to block them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dwjones45" wrote in message
...
hi, i been having a problem over the past week that i am no longer
receiving read and delivery receipts. i went to options then to e-mail
options and then to tracking options. i saw that both read and
delivery receipts were checked. i unchecked them. then i closed out
the program and opened it again. then i rechecked read and delivery
receipts. unfortunately that did not resolve my issue. what can i do
to resolve this problem. thanks dave