Microsoft Outlook email - not able to receive receipts in outlook 2007

diane: i sent an e-mail to my msn account that i have set up in outlook. my
msn account received the e-mail. however the account where i sent the e-mail
from did not receive a receipt. by the way in my tracking option i have it
set to always send a response. i wonder if the problem has to do on the
comcast end for someone posted here in this newsgroup saying that the same
thing has happened to them over the past week? dave
"Diane Poremsky" wrote in message
...
do you have a second acct to test? gmail is a good option if you need an
acct - send message to the gmail acct and see if receipts work. Set up
gmail in outlook and repeat to your comcast acct.

also - make sure when you test it that you don't have outlook set to never
respond - tools, options, email options, tracking - its at the bottom.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"Delivery receipt no more"
wrote in message
...
I thought the same thing, but I got my other laptop that has microsoft
outlook that hasn't been hooked up for a couple of months and it also
won't
receive delivery receipts either. I have been talking to my server
(Comcast)
and they don't know about any problem or anything that they have done to
block you from getting delivery receipts. Mine stopped about 7 days ago.

"dwjones45" wrote:

diane: i explained to the tech guy at comcast as to what my problem was
and
this is what he told me to look at. i wonder if my problem might be
resolved
if i removed outlook and reinstalled it again?
"Diane Poremsky" wrote in message
...
its at http://support.microsoft.com/kb/192929 (there is no dash in KB
numbers)- and I don't think its going to "answer your question". You
apparently know how to do receipts and are trying to figure out why
they
no longer work.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
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"dwjones45" wrote in message
...
hi diane: i contacted my mail service provider and they gave me the
following number 1-92929 which is located in the microsoft knowledge
base. the person i spoke to said that my question would be answered
once
i located that number in the knowledge base. well i did a search and
found that there is no such number. i wonder if you could be of help
to
me. thanks dave
"Diane Poremsky" wrote in message
...
if the recipients server doesn't return the receipts you won't get
any.
i.e., you'll never get a receipt from me. I don't allow it.

if your server decides to block them at the server level, you won't
get
any. Check with the mail server admin to see if they are filtering
messages with no form addresses.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:

"dwjones45" wrote in message
...
diane: the e-mail account i have is a pop3. all my spam goes into a
spam folder. none of it gets deleted before i see it and as far as
i
know there has been no changes nor updates to my anti spam program.
all
of this has been taking place just within the past couple of days.
what
can i do to resolve this issue. thanks dave
"Diane Poremsky" wrote in message
...
What type of email acct? The usual cause of missing receipts is
your
mail server's antispam program treating them as spam but if
exchange,
they could be doing other things to block them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:

"dwjones45" wrote in message
...
hi, i been having a problem over the past week that i am no
longer
receiving read and delivery receipts. i went to options then to
e-mail options and then to tracking options. i saw that both read
and
delivery receipts were checked. i unchecked them. then i closed
out
the program and opened it again. then i rechecked read and
delivery
receipts. unfortunately that did not resolve my issue. what can i
do
to resolve this problem. thanks dave