Hi all,

I have added an OMS account and sent a test message from the Accounts
set up area no problem. I shut down and restarted Outlook 2007 as
instructed but no matter what I do I cannot find a Text Message option
in the "New" drop down or from the "File/New" on the Menu????

I can see the account under the options if I go to create a new email
account but if I try typing in a mobile number it just refuses to do
anything.

Anyone have any ideas? I have searched MS help and Google without any
luck.

An associated but possibly unrelated issue is that I cannot see a
Mobile address book, even though it is showing up if I go into "Tools/
Options/Data Files/Address books"

Please help me stop tearing my hair out ;-)

Mark

On Oct 2, 12:28 pm, wrote:
Hi all,

I have added anOMSaccount and sent a test message from the Accounts
set up area no problem. I shut down and restarted Outlook 2007 as
instructed but no matter what I do I cannot find a Text Message option
in the "New" drop down or from the "File/New" on the Menu????

I can see the account under the options if I go to create a new email
account but if I try typing in a mobile number it just refuses to do
anything.

Anyone have any ideas? I have searched MS help and Google without any
luck.

An associated but possibly unrelated issue is that I cannot see a
Mobile address book, even though it is showing up if I go into "Tools/
Options/Data Files/Address books"

Please help me stop tearing my hair out ;-)

Mark

Days later and I'm still nowhere!!! Have tried searching the web till
my eyes are falling out but no luck. Is there not a genius out there
who could help me??? Pretty please?

wrote:

I have added an OMS account and sent a test message from the Accounts
set up area no problem. I shut down and restarted Outlook 2007 as
instructed but no matter what I do I cannot find a Text Message option
in the "New" drop down or from the "File/New" on the Menu????

How did you add this "OMS account" and what service does it reference? Can
you post the account settings?

I can see the account under the options if I go to create a new email
account but if I try typing in a mobile number it just refuses to do
anything.

Anyone have any ideas? I have searched MS help and Google without any
luck.

An associated but possibly unrelated issue is that I cannot see a
Mobile address book, even though it is showing up if I go into "Tools/
Options/Data Files/Address books"

Outlook doesn't really have any "address books". Address books are services
that reference things like Contacts folders or LDAP servers and convert the
data in the reference to a form Outlook can use. Perhaps if you tell is how
you added and configured the "Mobile address book", we can help. Is there
some phone app you've installed?
--
Brian Tillman [MVP-Outlook]

I have the same problem as MarkW, except that my SMS from Outlook 2007 was
working properly. However, at some point the OMS features have disapeared.
There is no option in the 'New' pull down menue to creat a new SMS message,
there is no SMS option under the 'Forward' command, etc. The only thing that
is visible is my account with SureM and associated details. This is accessed
in the usual way through the 'Tools' menue, from where I can successfully
send a test message to my mobile phone!

My 'Mobile Address Book' is fine.

"Brian Tillman" wrote:

wrote:

I have added an OMS account and sent a test message from the Accounts
set up area no problem. I shut down and restarted Outlook 2007 as
instructed but no matter what I do I cannot find a Text Message option
in the "New" drop down or from the "File/New" on the Menu????

How did you add this "OMS account" and what service does it reference? Can
you post the account settings?

I can see the account under the options if I go to create a new email
account but if I try typing in a mobile number it just refuses to do
anything.

Anyone have any ideas? I have searched MS help and Google without any
luck.

An associated but possibly unrelated issue is that I cannot see a
Mobile address book, even though it is showing up if I go into "Tools/
Options/Data Files/Address books"

Outlook doesn't really have any "address books". Address books are services
that reference things like Contacts folders or LDAP servers and convert the
data in the reference to a form Outlook can use. Perhaps if you tell is how
you added and configured the "Mobile address book", we can help. Is there
some phone app you've installed?
--
Brian Tillman [MVP-Outlook]

I am having the same problem as JSBS. It all worked. Then it didn't. Then
it did. Now it doesn't. I can see the account under options. But the links
to click on so I can actual send an sms message aren't there anymore. When
it was working, I set up some reminder messages to be sent to my own phone.
I'm still receiving those.

Has anyone fixed this problem???

"JSBS" wrote:

I have the same problem as MarkW, except that my SMS from Outlook 2007 was
working properly. However, at some point the OMS features have disapeared.
There is no option in the 'New' pull down menue to creat a new SMS message,
there is no SMS option under the 'Forward' command, etc. The only thing that
is visible is my account with SureM and associated details. This is accessed
in the usual way through the 'Tools' menue, from where I can successfully
send a test message to my mobile phone!

My 'Mobile Address Book' is fine.

"Brian Tillman" wrote:

wrote:

I have added an OMS account and sent a test message from the Accounts
set up area no problem. I shut down and restarted Outlook 2007 as
instructed but no matter what I do I cannot find a Text Message option
in the "New" drop down or from the "File/New" on the Menu????

How did you add this "OMS account" and what service does it reference? Can
you post the account settings?

I can see the account under the options if I go to create a new email
account but if I try typing in a mobile number it just refuses to do
anything.

Anyone have any ideas? I have searched MS help and Google without any
luck.

An associated but possibly unrelated issue is that I cannot see a
Mobile address book, even though it is showing up if I go into "Tools/
Options/Data Files/Address books"

Outlook doesn't really have any "address books". Address books are services
that reference things like Contacts folders or LDAP servers and convert the
data in the reference to a form Outlook can use. Perhaps if you tell is how
you added and configured the "Mobile address book", we can help. Is there
some phone app you've installed?
--
Brian Tillman [MVP-Outlook]

Hey i have same annoying problem using Outlook 2007 with BCM addon.
Sometimes it comes to New- menu but sometimes not? i am using cmfcell
account for mobile service accounts

any solve?

"pcather" wrote in message
...
I am having the same problem as JSBS. It all worked. Then it didn't.
Then
it did. Now it doesn't. I can see the account under options. But the
links
to click on so I can actual send an sms message aren't there anymore.
When
it was working, I set up some reminder messages to be sent to my own
phone.
I'm still receiving those.

Has anyone fixed this problem???

"JSBS" wrote:

I have the same problem as MarkW, except that my SMS from Outlook 2007
was
working properly. However, at some point the OMS features have
disapeared.
There is no option in the 'New' pull down menue to creat a new SMS
message,
there is no SMS option under the 'Forward' command, etc. The only thing
that
is visible is my account with SureM and associated details. This is
accessed
in the usual way through the 'Tools' menue, from where I can successfully
send a test message to my mobile phone!

My 'Mobile Address Book' is fine.

"Brian Tillman" wrote:

wrote:

I have added an OMS account and sent a test message from the Accounts
set up area no problem. I shut down and restarted Outlook 2007 as
instructed but no matter what I do I cannot find a Text Message
option
in the "New" drop down or from the "File/New" on the Menu????

How did you add this "OMS account" and what service does it reference?
Can
you post the account settings?

I can see the account under the options if I go to create a new email
account but if I try typing in a mobile number it just refuses to do
anything.

Anyone have any ideas? I have searched MS help and Google without any
luck.

An associated but possibly unrelated issue is that I cannot see a
Mobile address book, even though it is showing up if I go into
"Tools/
Options/Data Files/Address books"

Outlook doesn't really have any "address books". Address books are
services
that reference things like Contacts folders or LDAP servers and convert
the
data in the reference to a form Outlook can use. Perhaps if you tell
is how
you added and configured the "Mobile address book", we can help. Is
there
some phone app you've installed?
--
Brian Tillman [MVP-Outlook]

Guys i think i found
Check Outlook Help menu
you will see Disabled Items
Click on it and check if OMS is disabled or not,
in my situation somehow it has been disabled
i enabled it
"M.Ali Demirci" wrote in message
...
Hey i have same annoying problem using Outlook 2007 with BCM addon.
Sometimes it comes to New- menu but sometimes not? i am using cmfcell
account for mobile service accounts

any solve?

"pcather" wrote in message
...
I am having the same problem as JSBS. It all worked. Then it didn't.
Then
it did. Now it doesn't. I can see the account under options. But the
links
to click on so I can actual send an sms message aren't there anymore.
When
it was working, I set up some reminder messages to be sent to my own
phone.
I'm still receiving those.

Has anyone fixed this problem???

"JSBS" wrote:

I have the same problem as MarkW, except that my SMS from Outlook 2007
was
working properly. However, at some point the OMS features have
disapeared.
There is no option in the 'New' pull down menue to creat a new SMS
message,
there is no SMS option under the 'Forward' command, etc. The only thing
that
is visible is my account with SureM and associated details. This is
accessed
in the usual way through the 'Tools' menue, from where I can
successfully
send a test message to my mobile phone!

My 'Mobile Address Book' is fine.

"Brian Tillman" wrote:

wrote:

I have added an OMS account and sent a test message from the
Accounts
set up area no problem. I shut down and restarted Outlook 2007 as
instructed but no matter what I do I cannot find a Text Message
option
in the "New" drop down or from the "File/New" on the Menu????

How did you add this "OMS account" and what service does it reference?
Can
you post the account settings?

I can see the account under the options if I go to create a new
email
account but if I try typing in a mobile number it just refuses to do
anything.

Anyone have any ideas? I have searched MS help and Google without
any
luck.

An associated but possibly unrelated issue is that I cannot see a
Mobile address book, even though it is showing up if I go into
"Tools/
Options/Data Files/Address books"

Outlook doesn't really have any "address books". Address books are
services
that reference things like Contacts folders or LDAP servers and
convert the
data in the reference to a form Outlook can use. Perhaps if you tell
is how
you added and configured the "Mobile address book", we can help. Is
there
some phone app you've installed?
--
Brian Tillman [MVP-Outlook]