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#11
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Unread message cannot be found
Walt Parsons wrote:
Problem: I have a message sitting in the "unread" folder that I can't delete. I'm useing Outlook 2007 on a Vista machine. The message resides in a "Newf-L" folder according to the information in the unread folder. I've tried to refresh with no change. I've also looked in the Newf-L folder for this message but can't find it there. I've also deleted all messages in the delete folder. Did you try deleting it from the Unread Mail folder? Yes Did you try a permanent delete (Shift-Delete)? Yes Did you try using the Inbox Repair Tool (SCANPST)? Yes. If this just an ordinary mail folder, or is it an RSS folder? If the former, how about this: create a new folder and call it, say, Newf-L-New. Open Newf-L and select all the messages it contains by pressing Ctrl-A. Click EditMove to Folder and choose Newf-L-New as the destination folder. When the copy completes, delete the Newf-L folder. Now look in the Unread Mail folder. Is the troublesome message gone? If not, what do you see? If the message is gone, rename the Newf-L-New folder to Newf-L and you should be back to normal. -- Brian Tillman [MVP-Outlook] |
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#12
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Unread message cannot be found
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#13
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Unread message cannot be found
Reply to message by Brian Tilman on 6/24/08
"Walt Parsons wrote: Problem: I have a message sitting in the "unread" folder that I can't delete. I'm useing Outlook 2007 on a Vista machine. The message resides in a "Newf-L" folder according to the information in the unread folder. I've tried to refresh with no change. I've also looked in the Newf-L folder for this message but can't find it there. I've also deleted all messages in the delete folder. Did you try deleting it from the Unread Mail folder? Yes Did you try a permanent delete (Shift-Delete)? Yes Did you try using the Inbox Repair Tool (SCANPST)? Yes. If this just an ordinary mail folder, or is it an RSS folder? If the former, how about this: create a new folder and call it, say, Newf-L-New. Open Newf-L and select all the messages it contains by pressing Ctrl-A. Click EditMove to Folder and choose Newf-L-New as the destination folder. When the copy completes, delete the Newf-L folder. Now look in the Unread Mail folder. Is the troublesome message gone? If not, what do you see? If the message is gone, rename the Newf-L-New folder to Newf-L and you should be back to normal. -- Brian Tillman [MVP-Outlook] " ====================== I've tried everything above with no luck. HOWEVER I finally tried to brute force approach and uninstalled Outlook and re-installed it. The problem has gone away. Walt Parsons |
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