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#1
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scanpst.exe fails to repair file
I have a user who is running Outlook 2007 (RTM) and somehow her outlook.pst
file got corrupted. I have tried running scanpst.exe both on the file as it sits on the server (we have redirected most user folders to the server), as well as copying the file to the hard drive and trying to run scanpst on it there. I've also tried the alternating scandisk/scanpst solution, which has not yielded results either. The process always fails at the same point, just after step 6 of 8 completes, with a dialog box that simply indicates that an error has occured and the scan process failed to complete - no changes were made to the original file. The file is only 119MB, so it's not the 2GB issue, nor will that tool truncate the file anyway since it's so small. Is there anyway to fix this, any other steps I could possible take? Outlook would not launch due to the corruption, so I have moved the corrupt pst to another directory and created a new outlook.pst so that the user is at least able to send and receive new e-mail, though all of her existing messages are gone. -- "Hurricane" Andrew Milford, DE |
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#2
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scanpst.exe fails to repair file
On Mar 20, 11:26 am, "Hurricane Andrew"
wrote: I have a user who is running Outlook 2007 (RTM) and somehow her outlook.pstfilegot corrupted. I have tried running scanpst.exe both on thefileas it sits on the server (we have redirected most user folders to the server), as well as copying thefileto the hard drive and trying to run scanpst on it there. I've also tried the alternating scandisk/scanpst solution, which has not yielded results either. The process always fails at the same point, just after step 6 of 8 completes, with a dialog box that simply indicates that an error has occured and the scan process failed to complete - no changes were made to the originalfile. Thefileis only 119MB, so it's not the 2GB issue, nor will that tool truncate thefileanyway since it's so small. Is there anyway to fix this, any other steps I could possible take? Outlook would not launch due to the corruption, so I have moved thecorruptpst to another directory and created a new outlook.pst so that the user is at least able to send and receive new e-mail, though all of her existing messages are gone. -- "Hurricane" Andrew Milford, DE http://www.s2services.com/outlookfreeware.htm |
#3
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scanpst.exe fails to repair file
Why would you do this? You must know that placing PST files on network
drives is not supported, and that there is a good reason for it. -- Russ Valentine [MVP-Outlook] "Hurricane Andrew" wrote in message ... I have a user who is running Outlook 2007 (RTM) and somehow her outlook.pst file got corrupted. I have tried running scanpst.exe both on the file as it sits on the server (we have redirected most user folders to the server), as well as copying the file to the hard drive and trying to run scanpst on it there. I've also tried the alternating scandisk/scanpst solution, which has not yielded results either. The process always fails at the same point, just after step 6 of 8 completes, with a dialog box that simply indicates that an error has occured and the scan process failed to complete - no changes were made to the original file. The file is only 119MB, so it's not the 2GB issue, nor will that tool truncate the file anyway since it's so small. Is there anyway to fix this, any other steps I could possible take? Outlook would not launch due to the corruption, so I have moved the corrupt pst to another directory and created a new outlook.pst so that the user is at least able to send and receive new e-mail, though all of her existing messages are gone. -- "Hurricane" Andrew Milford, DE |
#4
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scanpst.exe fails to repair file
Outlook needs read/write access to the PST file. You shouldn't keep it on a
network drive since any interruption to the connection can corrupt the file. Move the file back to the local machine, close Outlook and run the utility. -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Hurricane Andrew" wrote: I have a user who is running Outlook 2007 (RTM) and somehow her outlook.pst file got corrupted. I have tried running scanpst.exe both on the file as it sits on the server (we have redirected most user folders to the server), as well as copying the file to the hard drive and trying to run scanpst on it there. I've also tried the alternating scandisk/scanpst solution, which has not yielded results either. The process always fails at the same point, just after step 6 of 8 completes, with a dialog box that simply indicates that an error has occured and the scan process failed to complete - no changes were made to the original file. The file is only 119MB, so it's not the 2GB issue, nor will that tool truncate the file anyway since it's so small. Is there anyway to fix this, any other steps I could possible take? Outlook would not launch due to the corruption, so I have moved the corrupt pst to another directory and created a new outlook.pst so that the user is at least able to send and receive new e-mail, though all of her existing messages are gone. -- "Hurricane" Andrew Milford, DE |
#5
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scanpst.exe fails to repair file
I already had tried that, but scanpst still fails. I even double-checked
the file permissions just to be sure. -- "Hurricane" Andrew Milford, DE "K. Orland" wrote in message ... Outlook needs read/write access to the PST file. You shouldn't keep it on a network drive since any interruption to the connection can corrupt the file. Move the file back to the local machine, close Outlook and run the utility. -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Hurricane Andrew" wrote: I have a user who is running Outlook 2007 (RTM) and somehow her outlook.pst file got corrupted. I have tried running scanpst.exe both on the file as it sits on the server (we have redirected most user folders to the server), as well as copying the file to the hard drive and trying to run scanpst on it there. I've also tried the alternating scandisk/scanpst solution, which has not yielded results either. The process always fails at the same point, just after step 6 of 8 completes, with a dialog box that simply indicates that an error has occured and the scan process failed to complete - no changes were made to the original file. The file is only 119MB, so it's not the 2GB issue, nor will that tool truncate the file anyway since it's so small. Is there anyway to fix this, any other steps I could possible take? Outlook would not launch due to the corruption, so I have moved the corrupt pst to another directory and created a new outlook.pst so that the user is at least able to send and receive new e-mail, though all of her existing messages are gone. -- "Hurricane" Andrew Milford, DE |
#6
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scanpst.exe fails to repair file
Hi,
For your case, you may try our product Advanced Outlook Repair to repair your PST file. It is a powerful tool to recover messages, folders and other objects from corrupt or damaged Microsoft Outlook PST files. Please visit http://www.datanumen.com/aor/index.htm for detailed information about Advanced Outlook Repair. And you can also download a free demo version at http://www.datanumen.com/aor/aor.exe Alan Chen DataNumen, Inc. - World leader in data recovery technologies Website: http://www.datanumen.com Fax: +1-800-9917-FAX (US Toll-Free) On Mar 20, 11:26 pm, "Hurricane Andrew" wrote: I have a user who is running Outlook 2007 (RTM) and somehow her outlook.pst file got corrupted. I have tried runningscanpst.exe both on the file as it sits on the server (we have redirected most user folders to the server), as well as copying the file to the hard drive and trying to runscanpston it there. I've also tried the alternating scandisk/scanpstsolution, which has not yielded results either. The process always fails at the same point, just after step 6 of 8 completes, with a dialog box that simply indicates that an error has occured and the scan process failed to complete - no changes were made to the original file. The file is only 119MB, so it's not the 2GB issue, nor will that tool truncate the file anyway since it's so small. Is there anyway to fix this, any other steps I could possible take? Outlook would not launch due to the corruption, so I have moved the corrupt pst to another directory and created a new outlook.pst so that the user is at least able to send and receive new e-mail, though all of her existing messages are gone. -- "Hurricane" Andrew Milford, DE |
#7
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If scanpst.exe is getting failed frequently to fix corrupt pst file then it implies scanpst.exe is either damaged or is infected so remove the existing one and get scanpst.exe download and after installing it run the tool and get the corrupt pst file fixed.
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