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Experts Challenge: MAPI is unable to access Public Folder store items



 
 
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  #1  
Old September 1st 06, 03:38 PM posted to microsoft.public.exchange.admin,microsoft.public.outlook,microsoft.public.windows.server.sbs,microsoft.public.nl.exchange,microsoft.public.exchange.clients
[email protected]
external usenet poster
 
Posts: 8
Default Experts Challenge: MAPI is unable to access Public Folder store items

Does this occur when when you create new folders as well? What you
could possible do is use Pfdavadmin, export all permissions out, give
everyone owner rights, give it some time for Exchange to recognize the
update, then import the orginal permissions back in. I suggest you test
this process first and make sure you have good backups.

James Chong
MCSE M+, S+, MCTS, Security+
msexchangetips.blogspot.com
ftp://mail.msexchange911.net/

charliebrown wrote:
Goodday to all of you,

I have crosspost my messages to several newsgroups.
Reason for this is that my previous posts to different newsgroups did not
solve the problem.
Maybe if I crosspost, there will be an expert that has a solution.
Also I am not sure to which group I should post my problem.
Maybe this post long-winded, do not see at as material for a novel!!! - I am
just trying to explain the exact TERRIBLE situation!
---- ---- ---- ----

I am experiencing a problem with our Public Folder Store.

All my users are not be able to access e-mail items in the Public Folders
using their Outlook (2003) client, even though the users have the correct
permissions.
If the user tries to open a messages they receive: "Can't open the item. You
do not have sufficient permission to perform this operation on this object.
See the folder contact or your system administrator".

However if the same users tries to access these same items via OWA, they are
able to read the items.
Users in subject are so called "Reviewers".
User with "Owner" rights are able to open and read. Even stranger it
becomes, once a "Owner" has opened the item, the "Reviewer" will then be
able to open these items (while before the where not able to).
In other words, a "Owner" has to open all the message's, before a "Reviewer"
can.


I have done many kbid and Google searches, have tried tools like
PFDAVAdmin.exe and MFCMAPI.exe.
These tools did not solve anything.
Also note that this only occurs to e-mail items. Public addresses and the
public calendar are not effected with above problem.

Some specifications:
Microsoft Exchange Server running on a sbs2k3 machine, I recently added a
new Exchange Enterprise Server (win2k3) in the domain.
But this was for testing only. After the new Exchange was added to the
domain (and a test mailbox was moved) above problems started to occur.
Currently the new Exchange Server has been removed from the domain (test
mailbox is back on the SBS), because I was hoping this would solve the
problem.


I know I am not the only one that has experienced this behaviour, I have
seen many posts (going back to 2003) about this problem.
Example:
http://groups.google.nl/group/micros...14cce2859581ab
But all these post I have seen, are unsolved or remain unanswered.
Therefore I must assume there is no expert in the msnews that has a solution
to this!!!???
Can't be, come on experts, please help me out!

--
«·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·»
«.............. CHARLIE ..............»
«·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·»


  #2  
Old September 1st 06, 09:21 PM posted to microsoft.public.exchange.admin,microsoft.public.outlook,microsoft.public.windows.server.sbs,microsoft.public.nl.exchange,microsoft.public.exchange.clients
[email protected]
external usenet poster
 
Posts: 7
Default Experts Challenge: MAPI is unable to access Public Folder store items

Try setting the user's Outlook profile to always request username and
password. Look to see if they are using multiple profiles with
different authentication properties. I had to do this on mine and it
cleared up. The tell-tale clue is that it works in OWA, which requests
authentication if you are using Forms-Based Authentication.

Matt

wrote:
Does this occur when when you create new folders as well? What you
could possible do is use Pfdavadmin, export all permissions out, give
everyone owner rights, give it some time for Exchange to recognize the
update, then import the orginal permissions back in. I suggest you test
this process first and make sure you have good backups.

James Chong
MCSE M+, S+, MCTS, Security+
msexchangetips.blogspot.com
ftp://mail.msexchange911.net/

charliebrown wrote:
Goodday to all of you,

I have crosspost my messages to several newsgroups.
Reason for this is that my previous posts to different newsgroups did not
solve the problem.
Maybe if I crosspost, there will be an expert that has a solution.
Also I am not sure to which group I should post my problem.
Maybe this post long-winded, do not see at as material for a novel!!! - I am
just trying to explain the exact TERRIBLE situation!
---- ---- ---- ----

I am experiencing a problem with our Public Folder Store.

All my users are not be able to access e-mail items in the Public Folders
using their Outlook (2003) client, even though the users have the correct
permissions.
If the user tries to open a messages they receive: "Can't open the item.. You
do not have sufficient permission to perform this operation on this object.
See the folder contact or your system administrator".

However if the same users tries to access these same items via OWA, they are
able to read the items.
Users in subject are so called "Reviewers".
User with "Owner" rights are able to open and read. Even stranger it
becomes, once a "Owner" has opened the item, the "Reviewer" will then be
able to open these items (while before the where not able to).
In other words, a "Owner" has to open all the message's, before a "Reviewer"
can.


I have done many kbid and Google searches, have tried tools like
PFDAVAdmin.exe and MFCMAPI.exe.
These tools did not solve anything.
Also note that this only occurs to e-mail items. Public addresses and the
public calendar are not effected with above problem.

Some specifications:
Microsoft Exchange Server running on a sbs2k3 machine, I recently added a
new Exchange Enterprise Server (win2k3) in the domain.
But this was for testing only. After the new Exchange was added to the
domain (and a test mailbox was moved) above problems started to occur.
Currently the new Exchange Server has been removed from the domain (test
mailbox is back on the SBS), because I was hoping this would solve the
problem.


I know I am not the only one that has experienced this behaviour, I have
seen many posts (going back to 2003) about this problem.
Example:
http://groups.google.nl/group/micros...14cce2859581ab
But all these post I have seen, are unsolved or remain unanswered.
Therefore I must assume there is no expert in the msnews that has a solution
to this!!!???
Can't be, come on experts, please help me out!

--
«·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·»
«.............. CHARLIE ..............»
«·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·»


  #3  
Old September 3rd 06, 08:57 AM posted to microsoft.public.exchange.admin,microsoft.public.outlook,microsoft.public.windows.server.sbs,microsoft.public.nl.exchange,microsoft.public.exchange.clients
Guest
 
Posts: n/a
Default Experts Challenge: MAPI is unable to access Public Folder store items

Have also tried to make some new folders as well. Still users ware not able
to open the e-mails within in this folder.
Have also given the users Owner rights for one night, but once the
permissions where set back to Reviewer the problems where back again.


--
«·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·»
«.............. CHARLIE ..............»
«·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·»


schreef in bericht
ups.com...
Does this occur when when you create new folders as well? What you
could possible do is use Pfdavadmin, export all permissions out, give
everyone owner rights, give it some time for Exchange to recognize the
update, then import the orginal permissions back in. I suggest you test
this process first and make sure you have good backups.

James Chong
MCSE M+, S+, MCTS, Security+
msexchangetips.blogspot.com
ftp://mail.msexchange911.net/

charliebrown wrote:
Goodday to all of you,

I have crosspost my messages to several newsgroups.
Reason for this is that my previous posts to different newsgroups did not
solve the problem.
Maybe if I crosspost, there will be an expert that has a solution.
Also I am not sure to which group I should post my problem.
Maybe this post long-winded, do not see at as material for a novel!!! - I
am
just trying to explain the exact TERRIBLE situation!
---- ---- ---- ----

I am experiencing a problem with our Public Folder Store.

All my users are not be able to access e-mail items in the Public Folders
using their Outlook (2003) client, even though the users have the correct
permissions.
If the user tries to open a messages they receive: "Can't open the item.
You
do not have sufficient permission to perform this operation on this
object.
See the folder contact or your system administrator".

However if the same users tries to access these same items via OWA, they
are
able to read the items.
Users in subject are so called "Reviewers".
User with "Owner" rights are able to open and read. Even stranger it
becomes, once a "Owner" has opened the item, the "Reviewer" will then be
able to open these items (while before the where not able to).
In other words, a "Owner" has to open all the message's, before a
"Reviewer"
can.


I have done many kbid and Google searches, have tried tools like
PFDAVAdmin.exe and MFCMAPI.exe.
These tools did not solve anything.
Also note that this only occurs to e-mail items. Public addresses and the
public calendar are not effected with above problem.

Some specifications:
Microsoft Exchange Server running on a sbs2k3 machine, I recently added a
new Exchange Enterprise Server (win2k3) in the domain.
But this was for testing only. After the new Exchange was added to the
domain (and a test mailbox was moved) above problems started to occur.
Currently the new Exchange Server has been removed from the domain (test
mailbox is back on the SBS), because I was hoping this would solve the
problem.


I know I am not the only one that has experienced this behaviour, I have
seen many posts (going back to 2003) about this problem.
Example:
http://groups.google.nl/group/micros...14cce2859581ab
But all these post I have seen, are unsolved or remain unanswered.
Therefore I must assume there is no expert in the msnews that has a
solution
to this!!!???
Can't be, come on experts, please help me out!

--
«·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·»
«.............. CHARLIE ..............»
«·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·»



  #4  
Old September 3rd 06, 05:41 PM posted to microsoft.public.exchange.admin,microsoft.public.outlook,microsoft.public.windows.server.sbs,microsoft.public.nl.exchange,microsoft.public.exchange.clients
Rich Matheisen [MVP]
external usenet poster
 
Posts: 8
Default Experts Challenge: MAPI is unable to access Public Folder store items

charlie brown wrote:

Have also tried to make some new folders as well. Still users ware not able
to open the e-mails within in this folder.
Have also given the users Owner rights for one night, but once the
permissions where set back to Reviewer the problems where back again.


Is there any chance you're working in Exchange mixed-mode?

When you look at the Client Permissions you're seeing what *should* be
the set of permissions. Try Ctrl+Click on that button and see what the
NTFS permissions really are.

Access control lists in Exchange public folders [330508]

Don't change the permissions from there, though.

If the permission NTFS perms you see don't agree with what you see in
the MAPI perms you have a problem. That probmlem may be that the MAPI
perms aren't in canonical order, or that there's a problem that's
preventing the conversion of the mailbox names to SIDs.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address
Or to these, either:
  #5  
Old September 4th 06, 08:19 AM posted to microsoft.public.exchange.admin,microsoft.public.outlook,microsoft.public.windows.server.sbs,microsoft.public.nl.exchange,microsoft.public.exchange.clients
Guest
 
Posts: n/a
Default Experts Challenge: MAPI is unable to access Public Folder store items

Hi Rich,

The NTFS permission are in line with the MAPI permissions.

--
«·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·»
«.............. CHARLIE ..............»
«·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·»


"Rich Matheisen [MVP]" schreef in bericht
news
charlie brown wrote:

Have also tried to make some new folders as well. Still users ware not
able
to open the e-mails within in this folder.
Have also given the users Owner rights for one night, but once the
permissions where set back to Reviewer the problems where back again.


Is there any chance you're working in Exchange mixed-mode?

When you look at the Client Permissions you're seeing what *should* be
the set of permissions. Try Ctrl+Click on that button and see what the
NTFS permissions really are.

Access control lists in Exchange public folders [330508]

Don't change the permissions from there, though.

If the permission NTFS perms you see don't agree with what you see in
the MAPI perms you have a problem. That probmlem may be that the MAPI
perms aren't in canonical order, or that there's a problem that's
preventing the conversion of the mailbox names to SIDs.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address
Or to these, either:




 




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