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Experts Challenge: MAPI is unable to access Public Folder store items
Does this occur when when you create new folders as well? What you
could possible do is use Pfdavadmin, export all permissions out, give everyone owner rights, give it some time for Exchange to recognize the update, then import the orginal permissions back in. I suggest you test this process first and make sure you have good backups. James Chong MCSE M+, S+, MCTS, Security+ msexchangetips.blogspot.com ftp://mail.msexchange911.net/ charliebrown wrote: Goodday to all of you, I have crosspost my messages to several newsgroups. Reason for this is that my previous posts to different newsgroups did not solve the problem. Maybe if I crosspost, there will be an expert that has a solution. Also I am not sure to which group I should post my problem. Maybe this post long-winded, do not see at as material for a novel!!! - I am just trying to explain the exact TERRIBLE situation! ---- ---- ---- ---- I am experiencing a problem with our Public Folder Store. All my users are not be able to access e-mail items in the Public Folders using their Outlook (2003) client, even though the users have the correct permissions. If the user tries to open a messages they receive: "Can't open the item. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator". However if the same users tries to access these same items via OWA, they are able to read the items. Users in subject are so called "Reviewers". User with "Owner" rights are able to open and read. Even stranger it becomes, once a "Owner" has opened the item, the "Reviewer" will then be able to open these items (while before the where not able to). In other words, a "Owner" has to open all the message's, before a "Reviewer" can. I have done many kbid and Google searches, have tried tools like PFDAVAdmin.exe and MFCMAPI.exe. These tools did not solve anything. Also note that this only occurs to e-mail items. Public addresses and the public calendar are not effected with above problem. Some specifications: Microsoft Exchange Server running on a sbs2k3 machine, I recently added a new Exchange Enterprise Server (win2k3) in the domain. But this was for testing only. After the new Exchange was added to the domain (and a test mailbox was moved) above problems started to occur. Currently the new Exchange Server has been removed from the domain (test mailbox is back on the SBS), because I was hoping this would solve the problem. I know I am not the only one that has experienced this behaviour, I have seen many posts (going back to 2003) about this problem. Example: http://groups.google.nl/group/micros...14cce2859581ab But all these post I have seen, are unsolved or remain unanswered. Therefore I must assume there is no expert in the msnews that has a solution to this!!!??? Can't be, come on experts, please help me out! -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» |
Experts Challenge: MAPI is unable to access Public Folder store items
What happens if you take of the PFs that's having issues, change the
perms so that they are owners, see if it takes and if it does change it back to the original reviewer, kinda like giving it a kick start. James Chong MCSE M+, S+, MCTS, Security+ msexchangetips.blogspot.com ftp://mail.msexchange911.net/ charliebrown wrote: Even set to always request username and password, reviewers are still not able to open items in the PBFstore. Users only have one profile in use. -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» schreef in bericht oups.com... Try setting the user's Outlook profile to always request username and password. Look to see if they are using multiple profiles with different authentication properties. I had to do this on mine and it cleared up. The tell-tale clue is that it works in OWA, which requests authentication if you are using Forms-Based Authentication. Matt wrote: Does this occur when when you create new folders as well? What you could possible do is use Pfdavadmin, export all permissions out, give everyone owner rights, give it some time for Exchange to recognize the update, then import the orginal permissions back in. I suggest you test this process first and make sure you have good backups. James Chong MCSE M+, S+, MCTS, Security+ msexchangetips.blogspot.com ftp://mail.msexchange911.net/ charliebrown wrote: Goodday to all of you, I have crosspost my messages to several newsgroups. Reason for this is that my previous posts to different newsgroups did not solve the problem. Maybe if I crosspost, there will be an expert that has a solution. Also I am not sure to which group I should post my problem. Maybe this post long-winded, do not see at as material for a novel!!! - I am just trying to explain the exact TERRIBLE situation! ---- ---- ---- ---- I am experiencing a problem with our Public Folder Store. All my users are not be able to access e-mail items in the Public Folders using their Outlook (2003) client, even though the users have the correct permissions. If the user tries to open a messages they receive: "Can't open the item. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator". However if the same users tries to access these same items via OWA, they are able to read the items. Users in subject are so called "Reviewers". User with "Owner" rights are able to open and read. Even stranger it becomes, once a "Owner" has opened the item, the "Reviewer" will then be able to open these items (while before the where not able to). In other words, a "Owner" has to open all the message's, before a "Reviewer" can. I have done many kbid and Google searches, have tried tools like PFDAVAdmin.exe and MFCMAPI.exe. These tools did not solve anything. Also note that this only occurs to e-mail items. Public addresses and the public calendar are not effected with above problem. Some specifications: Microsoft Exchange Server running on a sbs2k3 machine, I recently added a new Exchange Enterprise Server (win2k3) in the domain. But this was for testing only. After the new Exchange was added to the domain (and a test mailbox was moved) above problems started to occur. Currently the new Exchange Server has been removed from the domain (test mailbox is back on the SBS), because I was hoping this would solve the problem. I know I am not the only one that has experienced this behaviour, I have seen many posts (going back to 2003) about this problem. Example: http://groups.google.nl/group/micros...14cce2859581ab But all these post I have seen, are unsolved or remain unanswered. Therefore I must assume there is no expert in the msnews that has a solution to this!!!??? Can't be, come on experts, please help me out! -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» |
Experts Challenge: MAPI is unable to access Public Folder store items
Have also tried to make some new folders as well. Still users ware not able
to open the e-mails within in this folder. Have also given the users Owner rights for one night, but once the permissions where set back to Reviewer the problems where back again. -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» schreef in bericht ups.com... Does this occur when when you create new folders as well? What you could possible do is use Pfdavadmin, export all permissions out, give everyone owner rights, give it some time for Exchange to recognize the update, then import the orginal permissions back in. I suggest you test this process first and make sure you have good backups. James Chong MCSE M+, S+, MCTS, Security+ msexchangetips.blogspot.com ftp://mail.msexchange911.net/ charliebrown wrote: Goodday to all of you, I have crosspost my messages to several newsgroups. Reason for this is that my previous posts to different newsgroups did not solve the problem. Maybe if I crosspost, there will be an expert that has a solution. Also I am not sure to which group I should post my problem. Maybe this post long-winded, do not see at as material for a novel!!! - I am just trying to explain the exact TERRIBLE situation! ---- ---- ---- ---- I am experiencing a problem with our Public Folder Store. All my users are not be able to access e-mail items in the Public Folders using their Outlook (2003) client, even though the users have the correct permissions. If the user tries to open a messages they receive: "Can't open the item. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator". However if the same users tries to access these same items via OWA, they are able to read the items. Users in subject are so called "Reviewers". User with "Owner" rights are able to open and read. Even stranger it becomes, once a "Owner" has opened the item, the "Reviewer" will then be able to open these items (while before the where not able to). In other words, a "Owner" has to open all the message's, before a "Reviewer" can. I have done many kbid and Google searches, have tried tools like PFDAVAdmin.exe and MFCMAPI.exe. These tools did not solve anything. Also note that this only occurs to e-mail items. Public addresses and the public calendar are not effected with above problem. Some specifications: Microsoft Exchange Server running on a sbs2k3 machine, I recently added a new Exchange Enterprise Server (win2k3) in the domain. But this was for testing only. After the new Exchange was added to the domain (and a test mailbox was moved) above problems started to occur. Currently the new Exchange Server has been removed from the domain (test mailbox is back on the SBS), because I was hoping this would solve the problem. I know I am not the only one that has experienced this behaviour, I have seen many posts (going back to 2003) about this problem. Example: http://groups.google.nl/group/micros...14cce2859581ab But all these post I have seen, are unsolved or remain unanswered. Therefore I must assume there is no expert in the msnews that has a solution to this!!!??? Can't be, come on experts, please help me out! -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» |
Experts Challenge: MAPI is unable to access Public Folder store items
I have changed the permissions for the users overnight from reviewer to
owner. However once the permissions where set back to Reviewer the problems where back again. Instead of a kick start, don't you have some hotwires? -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» schreef in bericht ups.com... What happens if you take of the PFs that's having issues, change the perms so that they are owners, see if it takes and if it does change it back to the original reviewer, kinda like giving it a kick start. James Chong MCSE M+, S+, MCTS, Security+ msexchangetips.blogspot.com ftp://mail.msexchange911.net/ charliebrown wrote: Even set to always request username and password, reviewers are still not able to open items in the PBFstore. Users only have one profile in use. -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» schreef in bericht oups.com... Try setting the user's Outlook profile to always request username and password. Look to see if they are using multiple profiles with different authentication properties. I had to do this on mine and it cleared up. The tell-tale clue is that it works in OWA, which requests authentication if you are using Forms-Based Authentication. Matt wrote: Does this occur when when you create new folders as well? What you could possible do is use Pfdavadmin, export all permissions out, give everyone owner rights, give it some time for Exchange to recognize the update, then import the orginal permissions back in. I suggest you test this process first and make sure you have good backups. James Chong MCSE M+, S+, MCTS, Security+ msexchangetips.blogspot.com ftp://mail.msexchange911.net/ charliebrown wrote: Goodday to all of you, I have crosspost my messages to several newsgroups. Reason for this is that my previous posts to different newsgroups did not solve the problem. Maybe if I crosspost, there will be an expert that has a solution. Also I am not sure to which group I should post my problem. Maybe this post long-winded, do not see at as material for a novel!!! - I am just trying to explain the exact TERRIBLE situation! ---- ---- ---- ---- I am experiencing a problem with our Public Folder Store. All my users are not be able to access e-mail items in the Public Folders using their Outlook (2003) client, even though the users have the correct permissions. If the user tries to open a messages they receive: "Can't open the item. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator". However if the same users tries to access these same items via OWA, they are able to read the items. Users in subject are so called "Reviewers". User with "Owner" rights are able to open and read. Even stranger it becomes, once a "Owner" has opened the item, the "Reviewer" will then be able to open these items (while before the where not able to). In other words, a "Owner" has to open all the message's, before a "Reviewer" can. I have done many kbid and Google searches, have tried tools like PFDAVAdmin.exe and MFCMAPI.exe. These tools did not solve anything. Also note that this only occurs to e-mail items. Public addresses and the public calendar are not effected with above problem. Some specifications: Microsoft Exchange Server running on a sbs2k3 machine, I recently added a new Exchange Enterprise Server (win2k3) in the domain. But this was for testing only. After the new Exchange was added to the domain (and a test mailbox was moved) above problems started to occur. Currently the new Exchange Server has been removed from the domain (test mailbox is back on the SBS), because I was hoping this would solve the problem. I know I am not the only one that has experienced this behaviour, I have seen many posts (going back to 2003) about this problem. Example: http://groups.google.nl/group/micros...14cce2859581ab But all these post I have seen, are unsolved or remain unanswered. Therefore I must assume there is no expert in the msnews that has a solution to this!!!??? Can't be, come on experts, please help me out! -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» |
Experts Challenge: MAPI is unable to access Public Folder store items
On Sun, 3 Sep 2006 09:59:57 +0200, charlie brown wrote:
I have changed the permissions for the users overnight from reviewer to owner. However once the permissions where set back to Reviewer the problems where back again. Instead of a kick start, don't you have some hotwires? Call PSS. |
Experts Challenge: MAPI is unable to access Public Folder store items
charlie brown wrote:
Have also tried to make some new folders as well. Still users ware not able to open the e-mails within in this folder. Have also given the users Owner rights for one night, but once the permissions where set back to Reviewer the problems where back again. Is there any chance you're working in Exchange mixed-mode? When you look at the Client Permissions you're seeing what *should* be the set of permissions. Try Ctrl+Click on that button and see what the NTFS permissions really are. Access control lists in Exchange public folders [330508] Don't change the permissions from there, though. If the permission NTFS perms you see don't agree with what you see in the MAPI perms you have a problem. That probmlem may be that the MAPI perms aren't in canonical order, or that there's a problem that's preventing the conversion of the mailbox names to SIDs. -- Rich Matheisen MCSE+I, Exchange MVP MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm Don't send mail to this address Or to these, either: |
Experts Challenge: MAPI is unable to access Public Folder store items
Hi Rich,
The NTFS permission are in line with the MAPI permissions. -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» "Rich Matheisen [MVP]" schreef in bericht ... charlie brown wrote: Have also tried to make some new folders as well. Still users ware not able to open the e-mails within in this folder. Have also given the users Owner rights for one night, but once the permissions where set back to Reviewer the problems where back again. Is there any chance you're working in Exchange mixed-mode? When you look at the Client Permissions you're seeing what *should* be the set of permissions. Try Ctrl+Click on that button and see what the NTFS permissions really are. Access control lists in Exchange public folders [330508] Don't change the permissions from there, though. If the permission NTFS perms you see don't agree with what you see in the MAPI perms you have a problem. That probmlem may be that the MAPI perms aren't in canonical order, or that there's a problem that's preventing the conversion of the mailbox names to SIDs. -- Rich Matheisen MCSE+I, Exchange MVP MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm Don't send mail to this address Or to these, either: |
Experts Challenge: MAPI is unable to access Public Folder store items
1. Was the issue ever reported to Microsoft's Sustained Engineering
team for Exchange 2003? via PSS incident reports, etc. If the issue doesn't get reported, it certainly has no chance to get fixed. And no, Microsoft cannot possibly scour the Web or newsgroups looking for user bug reports; one has to report the bug to Microsoft. 2. Just because there is a bug does not mean it ever gets fixed. This is a reality of the software industry that one has to accept. 3. Testing is never responsible for catching all issues. It should catch the issues important to most users 4. "Fundamental" is completely relative. I realize that when a bug affects a part of what you do, you consider it fundamental because it blocks you, but you may be just the unfortunate ten in a million who happen to find the other nine sufferers and hence think the issue is fundamental when it is only 0.001% usage case. I'm not trying to make light of the situation -- I'm just offering an alternative view of the same information //David http://w3-4u.blogspot.com // charliebrown wrote: Just an update to let you know I have found a workaround for my problem. After doing a little bit of Google searches on this thread: http://groups.google.nl/group/micros...14cce2859581ab I found out that it is just another Microsoft bug. I (also) don't understand why Microsoft does not acknowledge this bug, since it's pretty fundamental. How on earth did this get past beta testing??? The workaround is as following: ** ** ** ** ** ** ** Enable Cached mode and make sure you have the check box for "download public folder favourites checked. Then add any public folder you want to view to the public folder favourites. You can then view them from that location. I don't think this is a very good solution but until one is found, that should at least get to the point of viewing them. Hopefully an actual fix will come out soon*. ** ** ** ** ** ** ** Found the solution at: http://groups.google.nl/group/micros...2ec6ac da0e84 * Note that it was posted around November 6'th 2003 === And still not any hotfix available from Microsoft! Don't think the will do so, since they already start beta testing of Office 2007 and Exchange 2007 which do not have Public Folders by default. I understand Microsoft is "de-emphasizing" Public Folders.......... (why are the doing this.......) -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» charlie brown schreef in bericht ... Hi Rich, The NTFS permission are in line with the MAPI permissions. -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» "Rich Matheisen [MVP]" schreef in bericht ... charlie brown wrote: Have also tried to make some new folders as well. Still users ware not able to open the e-mails within in this folder. Have also given the users Owner rights for one night, but once the permissions where set back to Reviewer the problems where back again. Is there any chance you're working in Exchange mixed-mode? When you look at the Client Permissions you're seeing what *should* be the set of permissions. Try Ctrl+Click on that button and see what the NTFS permissions really are. Access control lists in Exchange public folders [330508] Don't change the permissions from there, though. If the permission NTFS perms you see don't agree with what you see in the MAPI perms you have a problem. That probmlem may be that the MAPI perms aren't in canonical order, or that there's a problem that's preventing the conversion of the mailbox names to SIDs. -- Rich Matheisen MCSE+I, Exchange MVP MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm Don't send mail to this address Or to these, either: |
Experts Challenge: MAPI is unable to access Public Folder store items
1. Was the issue ever reported to Microsoft's Sustained Engineering
team for Exchange 2003? via PSS incident reports, etc. If the issue doesn't get reported, it certainly has no chance to get fixed. And no, Microsoft cannot possibly scour the Web or newsgroups looking for user bug reports; one has to report the bug to Microsoft. 2. Just because there is a bug does not mean it ever gets fixed. This is a reality of the software industry that one has to accept. 3. Testing is never responsible for catching all issues. It should catch the issues important to most users 4. "Fundamental" is completely relative. I realize that when a bug affects a part of what you do, you consider it fundamental because it blocks you, but you may be just the unfortunate ten in a million who happen to find the other nine sufferers and hence think the issue is fundamental when it is only 0.001% usage case. I'm not trying to make light of the situation -- I'm just offering an alternative view of the same information //David http://w3-4u.blogspot.com // charliebrown wrote: Just an update to let you know I have found a workaround for my problem. After doing a little bit of Google searches on this thread: http://groups.google.nl/group/micros...14cce2859581ab I found out that it is just another Microsoft bug. I (also) don't understand why Microsoft does not acknowledge this bug, since it's pretty fundamental. How on earth did this get past beta testing??? The workaround is as following: ** ** ** ** ** ** ** Enable Cached mode and make sure you have the check box for "download public folder favourites checked. Then add any public folder you want to view to the public folder favourites. You can then view them from that location. I don't think this is a very good solution but until one is found, that should at least get to the point of viewing them. Hopefully an actual fix will come out soon*. ** ** ** ** ** ** ** Found the solution at: http://groups.google.nl/group/micros...2ec6ac da0e84 * Note that it was posted around November 6'th 2003 === And still not any hotfix available from Microsoft! Don't think the will do so, since they already start beta testing of Office 2007 and Exchange 2007 which do not have Public Folders by default. I understand Microsoft is "de-emphasizing" Public Folders.......... (why are the doing this.......) -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» charlie brown schreef in bericht ... Hi Rich, The NTFS permission are in line with the MAPI permissions. -- «·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·» «.............. CHARLIE ..............» «·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·» "Rich Matheisen [MVP]" schreef in bericht ... charlie brown wrote: Have also tried to make some new folders as well. Still users ware not able to open the e-mails within in this folder. Have also given the users Owner rights for one night, but once the permissions where set back to Reviewer the problems where back again. Is there any chance you're working in Exchange mixed-mode? When you look at the Client Permissions you're seeing what *should* be the set of permissions. Try Ctrl+Click on that button and see what the NTFS permissions really are. Access control lists in Exchange public folders [330508] Don't change the permissions from there, though. If the permission NTFS perms you see don't agree with what you see in the MAPI perms you have a problem. That probmlem may be that the MAPI perms aren't in canonical order, or that there's a problem that's preventing the conversion of the mailbox names to SIDs. -- Rich Matheisen MCSE+I, Exchange MVP MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm Don't send mail to this address Or to these, either: |
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