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Looking for clues as to why Copernic Desktop Search (version 1.7) should be
unable to find my Outlook 2000 files. The two work perfectly together on two previous laptops (same software) but on my new laptop (Toshiba M5) the Outlook entry in the 'Email Folders to Index' section of Copernic is greyed out. CDS 'sees' Outlook Express but not Outlook. Everything else works fine - it's just that CDS can't index my Outlook emails. I've tried using IE/Tools/Internet Options/Programs to switch to email software to Outlook Express and then back to Outlook. Also tried reinstalling older versions of CDS. Software on all laptops is XP and Office 2000, both fully patched. -- David Tong [Please replace 'invalid' with 'com' to reply]. |
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