Perhaps submitt a tech request to CDS, on their site.
Works fine for me.
The OL entry in the CDS email section, of Options, will be grayed out,
however if OL appears their it should be indexed.
Presumably you have tried a search, for a known result?

"David Tong" wrote in message
...
Looking for clues as to why Copernic Desktop Search (version 1.7) should
be
unable to find my Outlook 2000 files.

The two work perfectly together on two previous laptops (same software)
but
on my new laptop (Toshiba M5) the Outlook entry in the 'Email Folders to
Index' section of Copernic is greyed out. CDS 'sees' Outlook Express but
not Outlook. Everything else works fine - it's just that CDS can't index
my
Outlook emails.

I've tried using IE/Tools/Internet Options/Programs to switch to email
software to Outlook Express and then back to Outlook. Also tried
reinstalling older versions of CDS. Software on all laptops is XP and
Office 2000, both fully patched.

--
David Tong

[Please replace 'invalid' with 'com' to reply].