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#1
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Hello -
A friend has gotten a new machine and all her email/contacts have been transferred - kinda/sorta. (Outlook 2003) You can look at the contacts folder and see all information but if you click on the address book icon nothing is displayed. I tried to right-click on the folder select properties and go to the Outlook address tab but Outlook will not let me check "Show this folder as an E-mail address book". It is dimmed out. How do I get around that? Is there some else I should be looking at? Thanx so much in advance George |
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#2
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Go into Tools Email Accounts, and under the directory section at the
bottom click add a new directory or address book. That should allow you to add the Outlook address book. -Peter "George" wrote in message ... Hello - A friend has gotten a new machine and all her email/contacts have been transferred - kinda/sorta. (Outlook 2003) You can look at the contacts folder and see all information but if you click on the address book icon nothing is displayed. I tried to right-click on the folder select properties and go to the Outlook address tab but Outlook will not let me check "Show this folder as an E-mail address book". It is dimmed out. How do I get around that? Is there some else I should be looking at? Thanx so much in advance George |
#3
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OK - I did that and it asks for a selection
Internet directory service(ldap) or additional address books Do I select additional address books and choose Outlook Address Book or Personal Address Book? My guess is OUTLOOK address Book - afterwards I right-click on the folder and show as email address book? does this sound correct? "Peter Durkee" wrote in message ... Go into Tools Email Accounts, and under the directory section at the bottom click add a new directory or address book. That should allow you to add the Outlook address book. -Peter "George" wrote in message ... Hello - A friend has gotten a new machine and all her email/contacts have been transferred - kinda/sorta. (Outlook 2003) You can look at the contacts folder and see all information but if you click on the address book icon nothing is displayed. I tried to right-click on the folder select properties and go to the Outlook address tab but Outlook will not let me check "Show this folder as an E-mail address book". It is dimmed out. How do I get around that? Is there some else I should be looking at? Thanx so much in advance George |
#4
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George wrote:
Do I select additional address books and choose Outlook Address Book or Personal Address Book? My guess is OUTLOOK address Book - afterwards I right-click on the folder and show as email address book? does this sound correct? Yes. Choose Outlook Address Book. -- Brian Tillman |
#5
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It still doesn't work - the option still remains dimmed..?..?
i even tried to remove the books exiting each time and adding each option back again. outlook & personal address book. I followed the instructions several times- just to see.. is there anything else suggested? thanx george "Brian Tillman" wrote in message ... George wrote: Do I select additional address books and choose Outlook Address Book or Personal Address Book? My guess is OUTLOOK address Book - afterwards I right-click on the folder and show as email address book? does this sound correct? Yes. Choose Outlook Address Book. -- Brian Tillman |
#6
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George wrote:
It still doesn't work - the option still remains dimmed..?..? Did you stop and restart Outlook after adding the OAB? -- Brian Tillman |
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