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#1
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I have a user on a Win XP Pro PC who is using Outlook 2000. When he exits
Outlook, the Outlook.exe process is still running. I've uninstalled McAfee, his Palm, and a Yahoo downloader, but have had no luck. I also turned off Word as his email editor. Any ideas on how to get Outlook.exe to quit? Thanks, John |
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#2
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Some common reasons why Outlook will not shut down completely:
1. PDA synchronization software with your PDA in the cradle. 2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support for an alleged fix. 3. Franklin-Cover Plan Plus! 4. COM Add-ins. 5. Mail reminder add-ins that keep a stub of Outlook open in the background to check for new mail and fire reminders. 6. Anti-virus/firewall programs that are set to scan incoming and outgoing mail. -- Russ Valentine [MVP-Outlook] "AnytimeAnywhere" wrote in message ... I have a user on a Win XP Pro PC who is using Outlook 2000. When he exits Outlook, the Outlook.exe process is still running. I've uninstalled McAfee, his Palm, and a Yahoo downloader, but have had no luck. I also turned off Word as his email editor. Any ideas on how to get Outlook.exe to quit? Thanks, John |
#3
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Where do you check for mail reminder add ins?
"Russ Valentine [MVP-Outlook]" wrote in message ... Some common reasons why Outlook will not shut down completely: 1. PDA synchronization software with your PDA in the cradle. 2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support for an alleged fix. 3. Franklin-Cover Plan Plus! 4. COM Add-ins. 5. Mail reminder add-ins that keep a stub of Outlook open in the background to check for new mail and fire reminders. 6. Anti-virus/firewall programs that are set to scan incoming and outgoing mail. -- Russ Valentine [MVP-Outlook] "AnytimeAnywhere" wrote in message ... I have a user on a Win XP Pro PC who is using Outlook 2000. When he exits Outlook, the Outlook.exe process is still running. I've uninstalled McAfee, his Palm, and a Yahoo downloader, but have had no luck. I also turned off Word as his email editor. Any ideas on how to get Outlook.exe to quit? Thanks, John |
#4
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Depends on who wrote it. Should either be in the Add-in manager or Control
Panel Add/Remove. -- Russ Valentine [MVP-Outlook] "AnytimeAnywhere" wrote in message ... Where do you check for mail reminder add ins? "Russ Valentine [MVP-Outlook]" wrote in message ... Some common reasons why Outlook will not shut down completely: 1. PDA synchronization software with your PDA in the cradle. 2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support for an alleged fix. 3. Franklin-Cover Plan Plus! 4. COM Add-ins. 5. Mail reminder add-ins that keep a stub of Outlook open in the background to check for new mail and fire reminders. 6. Anti-virus/firewall programs that are set to scan incoming and outgoing mail. -- Russ Valentine [MVP-Outlook] "AnytimeAnywhere" wrote in message ... I have a user on a Win XP Pro PC who is using Outlook 2000. When he exits Outlook, the Outlook.exe process is still running. I've uninstalled McAfee, his Palm, and a Yahoo downloader, but have had no luck. I also turned off Word as his email editor. Any ideas on how to get Outlook.exe to quit? Thanks, John |
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