I've run into a serious problem Suddenly I can't open Outlook 2000 on my
PC - I'm sending this from my newsreader Outlook Express on my laptop, where
Outlook 2000 is opening normally. What happens is that when I click on my
desktop icon shortcut I get the Outlook logo window after a big delay but
then it freezes. I go to Windows' Task Manager to find Outlook.exe in the
Processes list and end it there. It closes normally.

What I have done so far is:

Uninstall and reinstall Outlook 2000, twice.
Uninstall and reinstall Microsoft Office Pro 2000, twice.
Run an updated McAfee Virus scan, twice - which is negative.
Run a repair on Windows XP.

There are important e-mails being held in Outlook which I suppose I can
recover except I don't know where the .pst files are located. At the same
time, if I buy and install Outlook 2002 or 2003 is there any guarantee that
they'll install properly ... will they open and display my previous
correspondance anyway?

Any body know what's going on? I suppose the original copy of Outlook 2000
got corrupted but why can't I open a newly reinstalled copy? I struggle at
the best of times but this has me totally beat. Is there a helpful MVP
available? Regards, Denzil.