my new windows live password works. this same thing happened about a year
ago. it was a nightmare getting to support but finally i got walked thru. of
course i can't find the limited notes i took at the time. yes it is a
pop3.live.com account. i far as i know it is not a hotmail account it is the
legacy outlook express account I've had since win95. I am paid subscriber to
live however.

"VanguardLH" wrote:

map wrote:

i changed my windows live id password and now outlook express won't recognize
my password.

Can you still relogin to your Windows Live account using the web
interface using your new password? That would check that what you
thought you specified as your new password really is your new password.

Then change the password in the account defined in Outlook Express to
match your new password.

So are you using an HTTP or POP account in Outlook Express for your
Windows Live Hotmail account? Is it a free or paid Windows Live Hotmail
account? If free, Outlook Express doesn't support Deltasync protocol
which is what Microsoft is moving to and away from WebDAV (the old
protocol that OE does understand). That means you either pay Microsoft
for a Windows Live Hotmail PLUS account to get POP access to it to use
Outlook Express or you move to using Windows Live Mail as your e-mail
program which does support Deltasync.

map wrote:


"VanguardLH" wrote:

map wrote:

i changed my windows live id password and now outlook express won't recognize
my password.

Can you still relogin to your Windows Live account using the web
interface using your new password? That would check that what you
thought you specified as your new password really is your new password.

Then change the password in the account defined in Outlook Express to
match your new password.

So are you using an HTTP or POP account in Outlook Express for your
Windows Live Hotmail account? Is it a free or paid Windows Live Hotmail
account? If free, Outlook Express doesn't support Deltasync protocol
which is what Microsoft is moving to and away from WebDAV (the old
protocol that OE does understand). That means you either pay Microsoft
for a Windows Live Hotmail PLUS account to get POP access to it to use
Outlook Express or you move to using Windows Live Mail as your e-mail
program which does support Deltasync.


my new windows live password works. this same thing happened about a year
ago. it was a nightmare getting to support but finally i got walked thru. of
course i can't find the limited notes i took at the time. yes it is a
pop3.live.com account. i far as i know it is not a hotmail account it is the
legacy outlook express account I've had since win95. I am paid subscriber to
live however.

Your reply is confusing. You keep mixing the wrong terms.

"My new Windows Live password works." Works where? When using the
webmail interface? In some e-mail client other than Outlook Express?

"It is a pop3.live.com account".
That's the IP name of a mail host. Using it means you have a paid
Windows Live Hotmail account, also substantiated by "I am a paid
subscriber". However, Windows Live Hotmail Plus accounts had to use
WebDAV access (i.e., define an HTTP account in OE) until November 2007
whereupon Microsoft re-added POP access. You say that you've had this
Windows Live Hotmail account for a year which means you would not have
had POP access back them. Maybe what you had a year ago was an MSN
Hotmail (Classic) account, not a Windows Live Hotmail account. POP
access was added to Windows Live Hotmail back in November 2007. For POP
access before that, you would've had to have a paid MSN Hotmail account
or a really old legacy Hotmail account for which you got POP access
grandfathered in. POP access was added to Windows Live Hotmail PLUS,
not to MSN Hotmail Premium.

"Legacy Outlook Express account". No such thing. There is, however,
legacy MSN accounts. Outlook Express is an e-mail client, not an
account. So do you have a legacy Hotmail *account*, an MSN Hotmail
Premium (paid) *account*, or a Windows Live Hotmail PLUS (paid) account?

Were you connecting to pop3.live.com when using your old password? Or
did you change both your password and the POP mail host?

wow. now i feel even dumber. sorry for the confusion. my windows live
password works to get into windows live. so i am using the right password. i
have a legacy msn account. all i did was change the windows live password.
next time i started outlook express it wouldn't accept my password. as i
remember about a year and a half ago or so i was notified that my pop3 acct
was going to pop3.live. changed some settings and everything worked. at the
beginning of this year i lost my hard drive. when i got back up and running i
was stuck in this same password loop. that's when i was walked thru and got
outlook express running again. then everything was fine until i changed my
password. i do appreciate your help

"VanguardLH" wrote:

map wrote:


"VanguardLH" wrote:

map wrote:

i changed my windows live id password and now outlook express won't recognize
my password.

Can you still relogin to your Windows Live account using the web
interface using your new password? That would check that what you
thought you specified as your new password really is your new password.

Then change the password in the account defined in Outlook Express to
match your new password.

So are you using an HTTP or POP account in Outlook Express for your
Windows Live Hotmail account? Is it a free or paid Windows Live Hotmail
account? If free, Outlook Express doesn't support Deltasync protocol
which is what Microsoft is moving to and away from WebDAV (the old
protocol that OE does understand). That means you either pay Microsoft
for a Windows Live Hotmail PLUS account to get POP access to it to use
Outlook Express or you move to using Windows Live Mail as your e-mail
program which does support Deltasync.


my new windows live password works. this same thing happened about a year
ago. it was a nightmare getting to support but finally i got walked thru. of
course i can't find the limited notes i took at the time. yes it is a
pop3.live.com account. i far as i know it is not a hotmail account it is the
legacy outlook express account I've had since win95. I am paid subscriber to
live however.

Your reply is confusing. You keep mixing the wrong terms.

"My new Windows Live password works." Works where? When using the
webmail interface? In some e-mail client other than Outlook Express?

"It is a pop3.live.com account".
That's the IP name of a mail host. Using it means you have a paid
Windows Live Hotmail account, also substantiated by "I am a paid
subscriber". However, Windows Live Hotmail Plus accounts had to use
WebDAV access (i.e., define an HTTP account in OE) until November 2007
whereupon Microsoft re-added POP access. You say that you've had this
Windows Live Hotmail account for a year which means you would not have
had POP access back them. Maybe what you had a year ago was an MSN
Hotmail (Classic) account, not a Windows Live Hotmail account. POP
access was added to Windows Live Hotmail back in November 2007. For POP
access before that, you would've had to have a paid MSN Hotmail account
or a really old legacy Hotmail account for which you got POP access
grandfathered in. POP access was added to Windows Live Hotmail PLUS,
not to MSN Hotmail Premium.

"Legacy Outlook Express account". No such thing. There is, however,
legacy MSN accounts. Outlook Express is an e-mail client, not an
account. So do you have a legacy Hotmail *account*, an MSN Hotmail
Premium (paid) *account*, or a Windows Live Hotmail PLUS (paid) account?

Were you connecting to pop3.live.com when using your old password? Or
did you change both your password and the POP mail host?

I am paid subscriber to live however.

You have a valid Windows Live Hotmail Plus subscription? If so, is your new
LiveID password also associate with the subscription?

Does the new password work when you access the account via webmail (i.e.,
http://hotmail.com ...which will resolve to another address)?

Windows Live Hotmail Plus Email Support
https://support.live.com/signin.aspx...Key=wlmailplus
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


map wrote:
my new windows live password works. this same thing happened about a year
ago. it was a nightmare getting to support but finally i got walked thru.
of
course i can't find the limited notes i took at the time. yes it is a
pop3.live.com account. i far as i know it is not a hotmail account it is
the
legacy outlook express account I've had since win95. I am paid subscriber
to
live however.

"VanguardLH" wrote:

map wrote:

i changed my windows live id password and now outlook express won't
recognize my password.

Can you still relogin to your Windows Live account using the web
interface using your new password? That would check that what you
thought you specified as your new password really is your new password.

Then change the password in the account defined in Outlook Express to
match your new password.

So are you using an HTTP or POP account in Outlook Express for your
Windows Live Hotmail account? Is it a free or paid Windows Live Hotmail
account? If free, Outlook Express doesn't support Deltasync protocol
which is what Microsoft is moving to and away from WebDAV (the old
protocol that OE does understand). That means you either pay Microsoft
for a Windows Live Hotmail PLUS account to get POP access to it to use
Outlook Express or you move to using Windows Live Mail as your e-mail
program which does support Deltasync.

i never subscribed to hot mail. i am going to say that i have a legacy
msn.com email account that i always accessed thru outlook express. a while
ago it changed to a pop3.live.com account. i can log into windows live with
my new password. however ever since i changed the windows live id password i
haven't been able to get my password accepted thru outlook express. i have
deleted the protected system storage key to no avail. if my memory serves me
correctly there is another registry key that needs to be dealt with. this is
where i was hoping for help.

"PA Bear [MS MVP]" wrote:

I am paid subscriber to live however.

You have a valid Windows Live Hotmail Plus subscription? If so, is your new
LiveID password also associate with the subscription?

Does the new password work when you access the account via webmail (i.e.,
http://hotmail.com ...which will resolve to another address)?

Windows Live Hotmail Plus Email Support
https://support.live.com/signin.aspx...Key=wlmailplus
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


map wrote:
my new windows live password works. this same thing happened about a year
ago. it was a nightmare getting to support but finally i got walked thru.
of
course i can't find the limited notes i took at the time. yes it is a
pop3.live.com account. i far as i know it is not a hotmail account it is
the
legacy outlook express account I've had since win95. I am paid subscriber
to
live however.

"VanguardLH" wrote:

map wrote:

i changed my windows live id password and now outlook express won't
recognize my password.

Can you still relogin to your Windows Live account using the web
interface using your new password? That would check that what you
thought you specified as your new password really is your new password.

Then change the password in the account defined in Outlook Express to
match your new password.

So are you using an HTTP or POP account in Outlook Express for your
Windows Live Hotmail account? Is it a free or paid Windows Live Hotmail
account? If free, Outlook Express doesn't support Deltasync protocol
which is what Microsoft is moving to and away from WebDAV (the old
protocol that OE does understand). That means you either pay Microsoft
for a Windows Live Hotmail PLUS account to get POP access to it to use
Outlook Express or you move to using Windows Live Mail as your e-mail
program which does support Deltasync.

You said, "I am paid subscriber to live however." If you're not a Windows
Live Hotmail Plus subscriber, what is the subscription to which you refer
(e.g., MSN Premium)?

Is it a account or a account?

What is the exact (verbatim) error message you receive?

What's your full Windows version (e.g., WinXP SP3)? Is IE7 installed?
--
~PA Bear


map wrote:
i never subscribed to hot mail. i am going to say that i have a legacy
msn.com email account that i always accessed thru outlook express. a while
ago it changed to a pop3.live.com account. i can log into windows live
with
my new password. however ever since i changed the windows live id password
i
haven't been able to get my password accepted thru outlook express. i have
deleted the protected system storage key to no avail. if my memory serves
me
correctly there is another registry key that needs to be dealt with. this
is
where i was hoping for help.

"PA Bear [MS MVP]" wrote:
I am paid subscriber to live however.

You have a valid Windows Live Hotmail Plus subscription? If so, is your
new LiveID password also associate with the subscription?

Does the new password work when you access the account via webmail (i.e.,
http://hotmail.com ...which will resolve to another address)?

Windows Live Hotmail Plus Email Support
https://support.live.com/signin.aspx...Key=wlmailplus
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


map wrote:
my new windows live password works. this same thing happened about a
year
ago. it was a nightmare getting to support but finally i got walked
thru.
of
course i can't find the limited notes i took at the time. yes it is a
pop3.live.com account. i far as i know it is not a hotmail account it is
the
legacy outlook express account I've had since win95. I am paid
subscriber
to
live however.

Can you still relogin to your Windows Live account using the web
interface using your new password? That would check that what you
thought you specified as your new password really is your new password.

Then change the password in the account defined in Outlook Express to
match your new password.

So are you using an HTTP or POP account in Outlook Express for your
Windows Live Hotmail account? Is it a free or paid Windows Live
Hotmail
account? If free, Outlook Express doesn't support Deltasync protocol
which is what Microsoft is moving to and away from WebDAV (the old
protocol that OE does understand). That means you either pay Microsoft
for a Windows Live Hotmail PLUS account to get POP access to it to use
Outlook Express or you move to using Windows Live Mail as your e-mail
program which does support Deltasync.

i changed my windows live id password and now outlook express won't
recognize my password.

There was a problem logging onto your mail server. Your Password was
rejected. Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3,
Server Response: '-ERR authorization failed', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC92

it is a name.live.com account

MSN premium

Windows XP sp2

IE 7

"PA Bear [MS MVP]" wrote:

You said, "I am paid subscriber to live however." If you're not a Windows
Live Hotmail Plus subscriber, what is the subscription to which you refer
(e.g., MSN Premium)?

Is it a account or a account?

What is the exact (verbatim) error message you receive?

What's your full Windows version (e.g., WinXP SP3)? Is IE7 installed?
--
~PA Bear


map wrote:
i never subscribed to hot mail. i am going to say that i have a legacy
msn.com email account that i always accessed thru outlook express. a while
ago it changed to a pop3.live.com account. i can log into windows live
with
my new password. however ever since i changed the windows live id password
i
haven't been able to get my password accepted thru outlook express. i have
deleted the protected system storage key to no avail. if my memory serves
me
correctly there is another registry key that needs to be dealt with. this
is
where i was hoping for help.

"PA Bear [MS MVP]" wrote:
I am paid subscriber to live however.

You have a valid Windows Live Hotmail Plus subscription? If so, is your
new LiveID password also associate with the subscription?

Does the new password work when you access the account via webmail (i.e.,
http://hotmail.com ...which will resolve to another address)?

Windows Live Hotmail Plus Email Support
https://support.live.com/signin.aspx...Key=wlmailplus
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


map wrote:
my new windows live password works. this same thing happened about a
year
ago. it was a nightmare getting to support but finally i got walked
thru.
of
course i can't find the limited notes i took at the time. yes it is a
pop3.live.com account. i far as i know it is not a hotmail account it is
the
legacy outlook express account I've had since win95. I am paid
subscriber
to
live however.

Can you still relogin to your Windows Live account using the web
interface using your new password? That would check that what you
thought you specified as your new password really is your new password.

Then change the password in the account defined in Outlook Express to
match your new password.

So are you using an HTTP or POP account in Outlook Express for your
Windows Live Hotmail account? Is it a free or paid Windows Live
Hotmail
account? If free, Outlook Express doesn't support Deltasync protocol
which is what Microsoft is moving to and away from WebDAV (the old
protocol that OE does understand). That means you either pay Microsoft
for a Windows Live Hotmail PLUS account to get POP access to it to use
Outlook Express or you move to using Windows Live Mail as your e-mail
program which does support Deltasync.

i changed my windows live id password and now outlook express won't
recognize my password.

map wrote:

There was a problem logging onto your mail server. Your Password was
rejected. Account: 'pop3.live.com', Server: 'pop3.live.com', Protocol: POP3,
Server Response: '-ERR authorization failed', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC92

it is a name.live.com account

MSN premium

Windows XP sp2

IE 7

What happens if you use the previous account login password in the
e-mail account defined in OE? Does OE connect when using the old
password?

Let's first cover Web DAV Access in OE and correct a few inaccuracies.

I: WebDAV
Accounts that can access using the WebDav protocol.
a. Free grandfathered accounts
b. Hotmail Plus accounts
c. MSn Premium Accounts
d. MSn Legacy accounts
e. MSn Partner accounts
f. Secondary/Sub-Accounts for c, d, and e

WebDav availability:
"This service is scheduled to be discontinued at an undetermined future date no earlier than January 2009." KB article 943649

WebDav Servers:
Msn.com addresses
http://oe.msn.msnmail.hotmail.com/cgi-bin/hmdata
Hotmail.com addresses
http://services.msn.com/svcs/hotmail/httpmail.asp
or
http://oe.hotmail.com/secure/hmdata (may not work with all hotmail accounts)


II: Nomenclature
Msn Accounts using the msn.com name
a. Msn Premier(Legacy pop3)
b. Msn Premium(Legacy pop3 accounts through Msn 5.4 or Http created/converted from pop3 to http by MSn 6, 8 or 9)
c. Windows Live Hotmail(formerly named Hotmail) - created manually or as a sub-account

III: Account Services Terminology
Msn.com accounts(found in the billing area)
a. Legacy Pop3(MSn Premier or Narrowband or WideBand)
b. Http non partner accounts(MSn Premium, MSN Internet Access or Narrowband or WideBand)
c. Http partner accounts(MSn Premium or a partner designation)
d. Free MSn.com accounts converted to Plus(Hotmail Extra Storage or Windows Live Hotmail Plus)
d. All other free or sub-accounts - no billing, no terminology

IV: DeltaSync
Quite simple - All accounts can use the DeltaSync server provided Windows Live Mail is installed and the account setup to use
DeltaSync
- migrated from OE or imported using an iaf file from OE will retain WebDav requires manual change or delete the account and setup
new.

V:
Pop3 capable accounts
a. Legacy pop3 accounts
b. Windows Live Hotmail Plus accounts(starting Sept 2007, not Nov 2007)
c. MSn Qwest(ymmv- only 3 people have reported success)
Note on item (a)
- availability completely ceased with MSN 6 in CY2000 though a few accounts were re-provisioned for a short time from MSn 5.6
to Msn 6's release since it was not clear that use of the software converted existing legacy pop3 accounts to http only WebDAV
accounts)

VI:
Pop3/Smtp server
pop3.live.com, smtp.live.com
Port 995, Port 25
Outgoing server authentication - required
SSL Encryption for incoming and outgoing server - required
- (Note OL2007 requires TLS not SSL)
General comments
Username form: (ie..no longer able to only use username)
Detail info: http://liveunplugged.spaces.live.com...90CA!171.entry

VII:
Suggestions:
a. Change the password and ensure the verification email is replied to validating the changed pw
- there is some variation(age of the account or type, thus not all may receive the request)
(one might wish to first disable the web ui junk mail filter to avoid filtering to the junk mail folder and ensure subsequent local
delivery)
b. Change the password via https://account.live.com(ensue an alternate email address is enabled)

For the op:
a: If you successfully used pop3.live.com in the past you have an msn.com legacy account or a Windows Live Hotmail Plus account.
(See section V: (a) and (b)
b. Your error message(authorization) indicates a few possible items
- corrupt account in OE (to fix, remove and create new, do not import using an iaf file)
- not using the full in the incoming mail server username field and the outgoing mail server field.
Separately ensure the correct password is entered and the check box to remember enabled.
Explicit instructions for pop3 account setup can be found here.
http://liveunplugged.spaces.live.com...90CA!171.entry
c. Fyi...there are no legacy pop3 accounts from 1995 that are name.live.com accounts, they are all accounts.


--
...winston
ms-mvp mail