For a period from early February to 28 March emails coming into inbox
disappeared. Could see there were incoming messages, but didn't appear. Ran
compact folders and now emails are coming in, but lost emails in that time.
Can they be recovered? Should I disable virus scan (McAfee) on emails as
suggested by someone on a search I did? Main issue is to recover lost
emails. Outlook Express 6.

"Nooper" wrote in message
...
For a period from early February to 28 March emails coming into inbox
disappeared. Could see there were incoming messages, but didn't appear.
Ran
compact folders and now emails are coming in, but lost emails in that
time.
Can they be recovered? Should I disable virus scan (McAfee) on emails as
suggested by someone on a search I did? Main issue is to recover lost
emails. Outlook Express 6.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Your chances of recovering the missing messages would have been much better
if you had not compacted all OE folders. See below.
=================================
Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Nooper wrote:
For a period from early February to 28 March emails coming into inbox
disappeared. Could see there were incoming messages, but didn't appear.
Ran
compact folders and now emails are coming in, but lost emails in that
time.
Can they be recovered? Should I disable virus scan (McAfee) on emails as
suggested by someone on a search I did? Main issue is to recover lost
emails. Outlook Express 6.