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#1
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Since last week, every time that I send an email with a picture attachment to
one recipient, recipient receives anywhere from 6 to 25 identical emails which none of them can be opened. I use Windows XP with Outlook Express 6 and Kaspersky Internet Security 7 which I installed last September and never did I have this problem until lastweek. I have ran the Anti Virus manually, cleared all cookies, temporary files, etc and still have this problem. Any advise as what might be causing this behaviour all of a sudden and how to fix it will be greatly appreciated. |
#2
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1. OE Tools Accounts Mail [account(s)] Properties Advanced Break
apart... (uncheck). 2. Disable email scanning by your anti-virus application. It provides no additional protection, it may be involved in the behavior, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 3. Send yourself such an attachment. If all is well, the problem's not on your end (now). Understand that an attachment adds a ~35% markup to an email, so adding a, e.g., 1.5MB attachment to a 10KB message becomes a 2.02MB email. Be considerate of your correspondents and resize photos before sending them. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ Zelfan wrote: Since last week, every time that I send an email with a picture attachment to one recipient, recipient receives anywhere from 6 to 25 identical emails which none of them can be opened. I use Windows XP with Outlook Express 6 and Kaspersky Internet Security 7 which I installed last September and never did I have this problem until lastweek. I have ran the Anti Virus manually, cleared all cookies, temporary files, etc and still have this problem. Any advise as what might be causing this behaviour all of a sudden and how to fix it will be greatly appreciated. |
#3
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Thanks. It worked. However, I do not have Norton Anti Virus and do not
believe that one cannot disable email scanning with Kaspersky. "PA Bear" wrote: 1. OE Tools Accounts Mail [account(s)] Properties Advanced Break apart... (uncheck). 2. Disable email scanning by your anti-virus application. It provides no additional protection, it may be involved in the behavior, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 3. Send yourself such an attachment. If all is well, the problem's not on your end (now). Understand that an attachment adds a ~35% markup to an email, so adding a, e.g., 1.5MB attachment to a 10KB message becomes a 2.02MB email. Be considerate of your correspondents and resize photos before sending them. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ Zelfan wrote: Since last week, every time that I send an email with a picture attachment to one recipient, recipient receives anywhere from 6 to 25 identical emails which none of them can be opened. I use Windows XP with Outlook Express 6 and Kaspersky Internet Security 7 which I installed last September and never did I have this problem until lastweek. I have ran the Anti Virus manually, cleared all cookies, temporary files, etc and still have this problem. Any advise as what might be causing this behaviour all of a sudden and how to fix it will be greatly appreciated. |
#4
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Yes, you can. Read KAV Help or contact Kaspersky Support.
Zelfan wrote: Thanks. It worked. However, I do not have Norton Anti Virus and do not believe that one cannot disable email scanning with Kaspersky. "PA Bear" wrote: 1. OE Tools Accounts Mail [account(s)] Properties Advanced Break apart... (uncheck). 2. Disable email scanning by your anti-virus application. It provides no additional protection, it may be involved in the behavior, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 3. Send yourself such an attachment. If all is well, the problem's not on your end (now). Understand that an attachment adds a ~35% markup to an email, so adding a, e.g., 1.5MB attachment to a 10KB message becomes a 2.02MB email. Be considerate of your correspondents and resize photos before sending them. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ Zelfan wrote: Since last week, every time that I send an email with a picture attachment to one recipient, recipient receives anywhere from 6 to 25 identical emails which none of them can be opened. I use Windows XP with Outlook Express 6 and Kaspersky Internet Security 7 which I installed last September and never did I have this problem until lastweek. I have ran the Anti Virus manually, cleared all cookies, temporary files, etc and still have this problem. Any advise as what might be causing this behaviour all of a sudden and how to fix it will be greatly appreciated. |
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