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#1
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Gotta get some help, folks - he's driving me crazy! A friend has WinXP
w/Outlook Express and recently (as I understand it), every time he opens OE, it automatically resends past messages multiple times (about 4 of each is a ballpark figure) - getting so I've had to create a special filter to drop his emails into it's own little trashcan! Hope someone has an answer to this!! TIA, Fred |
#2
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Have him delete the Outbox, and if the problem continues, do the same for
Sent Items after moving any mail he wishes to save. Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: FileWork Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "NoWay" wrote in message news:Qy0Pf.58254$Ug4.40898@dukeread12... Gotta get some help, folks - he's driving me crazy! A friend has WinXP w/Outlook Express and recently (as I understand it), every time he opens OE, it automatically resends past messages multiple times (about 4 of each is a ballpark figure) - getting so I've had to create a special filter to drop his emails into it's own little trashcan! Hope someone has an answer to this!! TIA, Fred |
#3
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Bruce Hagen wrote:
Have him delete the Outbox, and if the problem continues, do the same for Sent Items after moving any mail he wishes to save. Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: FileWork Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "NoWay" wrote in message news:Qy0Pf.58254$Ug4.40898@dukeread12... Gotta get some help, folks - he's driving me crazy! A friend has WinXP w/Outlook Express and recently (as I understand it), every time he opens OE, it automatically resends past messages multiple times (about 4 of each is a ballpark figure) - getting so I've had to create a special filter to drop his emails into it's own little trashcan! Hope someone has an answer to this!! TIA, Fred Thanks, Bruce - we'll give it a shot. Will post back if it works...or if it doesn't, too.... Fred |
#4
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Bruce Hagen wrote:
Have him delete the Outbox, and if the problem continues, do the same for Sent Items after moving any mail he wishes to save. Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: FileWork Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. That did it! He appreciates the help and all the rest of us appreciate not getting all those emails from him! Again, thanks.... |
#5
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You're welcome. Glad it's fixed and thanks for the feedback.
-- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "NoWay" wrote in message news:_N5Rf.60994$Ug4.19134@dukeread12... Bruce Hagen wrote: Have him delete the Outbox, and if the problem continues, do the same for Sent Items after moving any mail he wishes to save. Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: FileWork Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. That did it! He appreciates the help and all the rest of us appreciate not getting all those emails from him! Again, thanks.... |
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